I've never had a bad massage until yesterday. I bought the one-hour deep-tissue massage on Lifebooker for a good price, so I can't complain about that. I scheduled my appointment, which I then had to re-schedule. Masssage America did not pick up their phone any of the times I've called, probably because they don't have a receptionist. I've had to either leave a message every time or email to have them call me. The building was very strange and Massage America's location was on a different floor than their address said. There was no receptionist, so you kind of just have to sit there and wait for your massage therapist to come and get you. I had Gregory give me the massage. Compared to any other massage I've ever had (deep-tissue or not), this one felt very amateur. There wasn't much "continuity" in the massage, no gradual moving from one part of the body from another. I'm not sure how else to explain it. Rather, it was more of just poking random parts on the body and kneading them. I know that's the whole point of a deep-tissue massage, but the way this was done was not at a high skill-level. I've had a lot of massages in the past to be able to compare. Also, the lotion being used was shea butter, not massage oil. Gregory also did not have a hair tie/clip (I should have been more prepared), so my hair got all gross from the lotion when he was working on my neck. Most massages I've had in the past have ended with being wiped down with a warm towel to remove the greasiness. This didn't happen here and I wasn't asked, so I felt pretty gross putting my clothes on afterwards. I'm not sure how much training Gregory has had and I feel bad about saying that, but this wasn't my first or second massage. He was very nice overall, but I wasn't satisfied with the skill level. read more

I have received massages from a few therapists. I have always enjoyed them and felt great afterwards. After weeks of working too much(I am a LMT) I scheduled a massage with Danae. When she came to escort me to the room, she asked if we knew each other from working at another business. I didn't remember right away. I apologized as we walked to the room. After 11 years of working in the city, you are bound to run into a few folks you've met before. Anyway, during the massage(deep heat) the hydrocollator was placed on my back with no protective covering. Normally, I can take a good amount of heat. But after a while it was too much and I asked to have it removed. During a Swedish massage, the pressure ranges from light to medium. She kept using her thumbs and elbows. The thumbs were digging into my sensitive areas. I spoke up and asked her to ease up. She did but after a while used them again. During the massage, I just decided to stop fighting the bones and let it happen. After time was up, she left the room. No post massage check in. I did feel better afterwards but am feeling some discomfort in my body. (I understand this is because I neglected my regular massage) As a massage therapist, I understand the grind. All too well. Having to help people takes a toll after a while. I understand that as well. But what I won't excuse is a fellow therapist not respecting my requests as a client. Since my favorite massage therapist relocated to California, my search continues. I will visit the studio again, but will request another therapist. Happy New Year. read more

I regularly get massages and I have tried many different styles, locations and masseuses trying to find the best place. Problems are one location one style,or the masseuses are not great or experienced enough. Mpower Bodywork has been my go to for the past 3 years now. I go at least once a month. I have had massages from a few different people there and they are all good and have there own speciality. My favorite masseuse is Rob he is very skilled and strong enough for deep/Swedish/ or sport massage. He is great! Definitely check them out. read more

Asked the masseuse to focus on my back/shoulder and he barely did so. Overall, massage was okay but underwhelming. Especially for this price. Also, I got a bruise from this massage! Ridiculous.. read more

I was gifted a Groupon for this establishment from my best friend who had originally bought it for herself. She was told that after 4pm, only male masseurs were available and she didn't feel comfortable with that but I don't mind. I did some research and based on reviews, I picked a masseuse that I thought would be a good fit for me. The night before my massage at 8:38pm, I get a call saying the masseuse was sick and I would need to change my appointment. I had to rearrange my entire day to accommodate this change and did not get the masseuse I had picked. I understand that employees get sick, but I think some sort of compensation should be offered (ie: a discount of your next massage). MPower has a 24 hour cancellation policy for its clients and if I had cancelled at the time they did, I would have been penalized. I feel the company should hold itself to the same standard it holds clients. The day of the massage I arrived 20 min early to fill out paperwork and the man at the front desk tells me I'm too early and my masseuse isn't ready. That's fine, I just prefer to be early than risk being late. He then tells me that my masseuse is on a different floor and they called to tell me. I say I never got a call and he snaps "well they did call you!" I checked my phone after and saw that they called at 3:11pm when my appointment was at 4pm. I was already on the train in the way over. Then when my masseuse arrives to take me to the correct floor, he tells me that I was not what he expected because his boss told him that I was cranky and had a bad attitude. My masseuse said he expected some ungrateful old lady. That's when I found out that the front desk guy is Gregory, the owner! That's how he treats clients. Even if he did think I had an attitude (which I didn't because another client in the waiting room commented on Gregory's rudeness), as a business owner, you should be mature enough to not trash talk clients to your employees right before a service. My massage could have been and probably was influenced by his comments. That's just beyond unprofessional. The massage itself was fine. My masseuse seemed a bit green (he kept dragging a stool around so that he could sit while massaging me) but he had strong hands and potential. I just hope he finds a better place to hone his skill. read more

I came here last week and took advantage of the new client buy one get one free promotion. I first saw Pablo after being in back pain for several days and he worked out a lot of knots on my back and broke up a lot of the tension. Today I saw Alex and he was phenomenal. As soon as I started speaking he evaluated my problem areas, and offered up immediate solutions. He worked specifically to lengthen my muscles, and train them to be where they should. He even gave me exercises to continue at home and emailed me demo videos. Alex is really incredible, I'd recommend him to anyone. read more

This place is the best!!! Amazing massages, relaxing atmosphere and Blue is the sweetest, chillest, and most beautiful iguana I have ever met!!! I have come here many times, primarily for deep tissue massages. Rob, Is great, Igor is not afraid to apply the pressure, everyone I have seen here has been skilled and professional. I will definitely be back!! read more

I have to update again. I have since moved to New Jersey, but I still make the trek back to Massage America whenever I can on my days off. They're that good. I've had massages by even more therapists (Miranda and Jasmin) and I swear, each one is better than the last. Miranda has done wonders helping me correct my posture and has broken up knots that have been there for years. She will surprise you with her strength and talent! Jasmin as well has been a god send for my achy legs and has such a soothing and friendly disposition, she's like a little ray of sunshine every time I see her. They always give me tips and recommednations for techniques and stretches to do while I'm in between massages to help with my aches and pains. Overall, I have been impressed time and time again with how attentive these therapists are. It's never a wham-bam-thank-you-ma'am, cookie-cutter massage. They are serious about finding your problem areas and making them better. I always leave feeling like a new person, with body parts that actually move, as oppsed to the contracted, stiff mess I am when I walk in :) Thanks again! read more

I love this place! I recently bought a groupon for a 60 minute deep tissue massage. I was a little thrown off when I called to make the appointment and was told that only the newer portion of their staff was reserved for voucher massages, but I made the appointment and hoped for the best. Boy was it worth it! I ended up with Melissa, who took time before my massage to discuss any problem areas I had, and then asked if I wanted her to only focus on those areas or do a full body massage with emphasis there. The massage was fantastic, and we were in constant communication about comfort and pressure. She seemed very methodical and sure of herself. My massage started and ended on time, and the heated massage table was a nice touch. All in all, a great experience, and I definitely see myself going back (and maybe even paying full price!) read more

Goes without saying that this place is absolutely phenomenal for massages - sparkling clean facilities, talented masseuses, easy scheduling, great deals on their mailing list. But did you know that they also do physical therapy and medical massages, that your insurance can cover? I have a slipped disc and scheduled an appointment with their resident PT Canico, and despite having gone to multiple highly ranked PT facilities (like SPEAR) and chiropractors, I have not had a single professional get to the root of my problems like he did and identify the muscles that needed to be released for me to feel better. After 1+ years of ongoing pain, I'm actually optimistic that under his care I will begin to see some relief. Thank you so much MPower! read more

Best deep tissue massage I've had in a LONG time. They're clearly trained and know how to hit the right points, not like the cheap greasy Asian tui-niu massages. You can make reservations online which was seemless. There was more communication than I'm used to, but that turned out to be a positive as I could interrupt and tell the masseuse that the pressure wasn't strong enough on the hands for instance. Also, she was very attentive and followed my request to really focus on specific areas while ignoring others. Not a lux spa. But would definitely come here if I really need a medical, therapeutic massage. For first time clients, you guy buy one get one free, so a no brainer to me (well, you have to use 2nd visit within 10 days of first one). read more

Aimee gave me the best massage of my life. I'm a believer. Also, new customers get a second massage free (details are on the website). Great great great. I have a weird jaw pain thing, and she did all kinds of magical things to try and help it. And every other part of the massage was amazing. I'll be back. read more

I'm now officially OBSESSED with deep tissue massage from Tanya. But I'll tell you about her in a moment. I'm sooooo glad I've found Massage America!!! Their philosophy is natural & healing; I was taken back to San Francisco and the simplicity of pure, forward-thinking wellness centers. Dr. Mark Hyman's 'Ultra Prevention' book was on the table ('functional medicine' is the wave of the future) & even their filtered, ionized water is served in glass-glasses rather than toxic plastic. And if you've been reading about how toxic our world has become, you'll know these are the types of little things that show a person or place truly knows 'health' from the inside out. But back to Tanya... AMAZE. I cannot tell you how out-of-this world the massage was. She intuitively hit every spot that needed pressure and used unique elbow techniques to work out deep-seated knots. I swear it was magic. Plus she gave me simple health tips to utilize at home; including those based on her understanding of acupuncture meridians & the Chinese health philosophy. Oh! And Tanya isn't limited to deep tissue. She does all the various massages on the menu. Thank you, Tanya & Massage America! read more

Sharon (works on Tuesdays and Thursdays) at Massage America is wonderful! I bought a lifebooker for a sweedish massage and it was the best massage I ever had! It was super relaxing and it felt really good. I also really appreciated Sharon because she just made me feel good about myself. She gave really nice compliments and paid close attention to where I was holding a lot of stress. I would definitely go back if another lifebooker comes up (unfortunately I don't think I can afford the full price). read more

I had an orthopedic massage by Alex. He gave me the best massage I've ever had. He was incredibly knowledgeable about kinesiology and muscle interactions in the body. I tend to have bad neck and upper back pain and he worked those muscles to the point that even a week later they felt little to no pain. He went above and beyond to ensure I was comfortable and worked for the full hour. I will definitely be returning. Additionally, online booking was very easy and e-mail reminders were very helpful in making sure everything was on schedule! read more

This place really was awesome. The only reason they aren't getting 5 stars is because my friend me I were separated not just by room, but by floor as well. I had my massage on the 11th floor. (when you first get to the 11th floor it's pretty creepy) my friend had her massage on the 6th floor which is their main location. Also our appointments were for 11, while mine was right on time, they did not begin hers until 11:45 so I had to wait alone in the waiting room for about half an hour The location on the 6th floor was really nice, modern, air conditioned, quiet with some light background music. The 11th floor wasn't terrible but it definitely wasn't as nice as the 6th floor. I mean, it's cool, I got what I paid for. ANYWAY I was put with Alex, and he was excellent. Took the time out to ask what kind of massage I needed, what I do for a living, do I feel any strains anywhere that he could get to get out for me. He walked me through everything, always asked if the pressure was ok, and took time out to make conversation and what not. I Definitely recommend him. Overall place was awesome. Will be back. read more

Everyone here is really nice service was great I bought a massage for my girlfriend and she had a good experience and when she's happy I'm happy. read more

I've been to Massage America three times and every time, my experience was superb! My recent visit, Tanya was my therapist! Tanya was very knowledgeable. She knew exactly what my problem was and she also taught me different exercises that I can do at home to ease out my pain! I definitely recommend her!!! Also, Greg and Andrew are awesome too! They really attend to your needs! MassageAmerica never disappoints me! Seriously, all of their crews are fanatastic!!! As a college student, I wouldn't have enjoyed the message if it weren't the deals. The regular price can be a little pricey for me. Again, the massage is the worth the money! However, I just can't afford it. But, if you subscribe to their newsletters, Greg, the owner, sends out awesome deals very frequently, so definitely take advantage of that! :) read more

This place is fantastic. Please visit them. I've had many many massages in the city in the past and this is where I will only go from now on. I first went when I bought a Groupon 60 minute deep tissue. The massage therapist I had booked had to get someone to cover him, which I was very happy to have happen. Jay filled in and he was fantastic. I had such a good massage, I bought a 4 pack right afterwards. It's been 5 75 minute deep tissues massages so far, and all have drastically helped my back and my tight calves. I lug a lot of things around town on a regular basis, so my back is extremely tight. Jay was able to relieve all my tension there as well as in my super-tight crampy calves. He makes sure to ask me what my trouble spots are each time before we begin. It's better to vocally talk about your issues than to just jot them down on the questionnaire. Look past the warehouse-style hallways and see that each massage room is clean, nice, and relaxing. MA knows how to make you comfortable. I already have my next massage booked, I suggest you do the same. And book Jay! He is phenomenal. read more

I go back to Dawn time and time again. I've had massages all around the world and it takes time for me to find someone I trust. I found Dawn by a coincidence and have been delighted with every single massage she has done. I notice there are some complaints that this massage center is in an old building. Once you get inside the warm, cozy, clean room and close your eyes, none of this matters! It is the quality of the massage that counts, and I give Dawn five stars every time. :) read more

Though typically hesitant to try new therapists, I tried John today and was incredibly pleased with my experience. From the moment I met him, John made me feel completely comfortable and at ease. He was very in tune with my body and the problem areas and I really appreciated his attention to detail. He worked on muscles I didn't even know were a problem! I will definitely be returning to see John again soon. read more

Because of the BOGO offer I had two experiences at Massage America. Without the free massage I never would've gone back to Massage America after my first experience. I had a 60 min Swedish massage with Oriel. She was professional and friendly, and there was nothing glaringly wrong with the massage except that it didn't really do for me what a massage is supposed to do: it didn't really relieve any tension and it didn't relax me at all. I was prepared for either a very relaxing massage or a painful, but you're happy afterwards type of massage. It didn't do it for me. Also, the aromatherapy made me congested so I spent much of the massage focused on my breathing. The studio is in the sketchiest hallway I've seen in Manhattan. The bathroom in the hallway doesn't have doors on its stalls so you have to lock the whole bathroom if you want privacy (and Massage America doesn't have its own bathroom). The studio itself is much more pleasing to the eye, but when you walk in, the office isn't in sight and you're left to wonder where you're supposed to go and hope someone comes to greet you. Like I said, I went back because I had a free massage credit (which, by the way, you have to use within 10 days of the first massage). This time I scheduled it with John Paul, and it was MUCH BETTER. He did a deep tissue massage on me, and while it was relatively painful at times, I left feeling like I was standing up straighter and much looser than when I walked in. He used Shea butter on me rather than a generic massage cream or scented oils, which I appreciated. He seemed to understand much better where my problem areas were and how to approach them. I would definitely enjoy having another massage with him, but I'd rather go to a place that feels more legitimate and welcoming, and where the therapists ALL seem knowledgeable/well-trained. read more

Love this place. It has a few issues, but overall its definitely worth it. Bought a Groupon. Had a mishap the first go-round when the practitioner was a no-show. But thats ok because the manager called me and scheduled another appointment for free. A free session? Ok I can do that. Had an hour with Andrew and he was awesome. Highly recommended! Booked another appointment with my Groupon for 1.5 hours. Showed up on time, but by the time all was said and done the appointment started about 15 min late... and yet still ended on time... short-changing me by 15 min. I'm not as upset by this since it was a Groupon, however given the prices, I would have been very disappointed if I paid extra for longer massage and got barely over an hour... With that being said, the massage itself was amazing. I mean, amazing. I have another Groupon so we will see how the third visit goes, but overall happy. read more

I also bought a $39 Lifebooker Loot for a deep tissue massage and it was great. Mandy got in there...strong touch....which I LOVE!!! She worked out my very notty back as best it could be in an hour. But also loved her attention to all my muscles. Highly recommend Mandy...definitely planning on going back! read more

I LOVE this place. It is serene and clean. There are many rooms and massage therapists available. I have had many massages with several different therapists and they are all great! read more

I would recommend Mpower and its therapists to anyone, but especially to folks seeking body work. The service is true to the business' name - if you are recovering from an injury, have chronic pain, or feeling in the need for a deeply revitalizing massage - this is the place to go. I cannot say enough! I have recommended many friends to Mpower, and all had positive experiences no matter the practioner! read more

Nagia was awesome. Her massage was so good that I almost fell asleep and let out a little snore. Not so attractive - oh well. Fantastic! I would have given the review five stars if the atmosphere was more spa-y. Don't get me wrong - it's quiet, clean, friendly, and inviting. Just not a "retreat." Go for fantastic service and prices. read more

I use to live in NY and was lucky enough to go to Massage America once a week. Since then I've yet to find the quality and knowledge that Gregory and his LMT's bring to the table (literally). So every time I get back to NYC I make it a priority to get messages from them. They are great! This last weekend I had Peter as my therapist after not being able to move my lower back he literally healed me! I was able to continue my NY stay with full mobility thanks to him! Thanks for all you do Massage America! read more

I got my bf and I groupon deals for deep tissue massages. It was his first massage and he def enjoyed it. He's been making jokes that he got a massage by a Jamaican rugby player hahahaha but def feels less tense and relaxed esp in his back. As for me, my back felt relaxed immediately after the massage but then I wake up this morning and my back hurts. I attribute that to the fact that I got a deep tissue... Note to all, be sure you go to the 6th floor. We went to the 11th per the directory and almost missed our appt. read more

I got a great deep tissue massage from Peter. I limped in with sciatic nerve pain, and walked out without it! Peter was very thorough, he asked a lot of questions, he checked in about pressure, and he made a lot of good suggestions. I've been to Massage America before, and have had appointments with a variety of therapists. Every one of them has been excellent. Their prices are very reasonable for the type of work they do. It's not a spa environment, but I prefer Massage America--I feel like their level of expertise and experience is more important than access to a sauna. And I love their online booking. read more

The staff and office at MPower are an oasis in NYC. I have been a client for close to 20 years and the whole body, mind and spirit are healed and nurtured through the many services that they offer. I can't imagine not having them being in NYC. Highly recommend. read more

Will not take an appointment without your credit card number and every personal detail just short of you social... We're supposed to trust them with our bodies, and they won't trust us just to show up. I'll take my business somewhere else thank you very much. ---- And clearly they spend more time on their internet marketing than anything else ! read more

I am a massage therapist and have been renting massage space here for many years. Everything is very professional-tables are in very good condition, clean sheets and face covers, quiet and clean environment, massage oil is always provided. Booking and billing are very simple. And the staff, when you need to interact, are always cordial. read more

OMG Suzanne is phenomenal!!! One of many aromatherapy massage with her and I'm in heaven. Her gentle spirit prepares the environment for a calming sanctuary. I'm relieved of a stress. I high recommend her. Can't wait for another session. Generally speaking Mpower union square rocks!!! Personnel is superb and atmosphere is conducive to self perservation and self care. Love it. read more

I agree with the previous review as this was one of the best massages I have had in awhile. Marisel did an amazing deep tissue, and a real deep tissue where she worked on painful knots, and eased the stress in my neck and shoulders. I will definitely try to afford to make it back here more often. note: this is not a spa, do not expect a fancy atomsphere or building...with that said the massages are "fancy" and very professional. read more

Body work is accurate. This isn't your mom's massage. Nick helped me immediately with my running issues. Now my recovery is plan-ful!!.

Daniel and Oriel were both good. I went to their Printing House location. They have the buy 1 get 1 deal for first timers and it was a good deal. Decent place/decent massage. read more

I am obsessed with Massage America. I learned about it through a friend and have now been there at least 4 times, and for someone on my budget, that's saying a lot. Not only are the massage therapists talented and skilled, but it's just a great business to deal with. I have had one unsatisfactory massage since being there. However, I let Gregory (the business owner) know and I received a massage credit as well as a thoughtful response about why that massage therapist may have been "off" that day. This business is all about open channels of communication, so as long as you're honest with your therapist about the pressure you need, it's probably going to be amazing. I have had some great massages, but I'd have to say the absolute best one I've ever gotten was yesterday from Miranda. I asked for a lot of pressure, and boy did I get it! It was the first time a deep tissue massage has been borderline painful, even for me! But it was amazing--I asked for a therapeutic experience and she delivered. I am now going to be a loyal client of hers. Man, oh man! So...if you want a massage, go to Massage America. End of story. It's awesome. read more

Massage America is a very special place. The owner tries to keep things affordable, therefore it does not have a spa sensibility. Recently I've had a deep tissue massage with Joseph and a Sports/Swedish massage with Jay. Both were first-rate treatments. As a professional pianist I'm used to varying styles and degrees of pressure. Massage America has many excellent therapists. You can see their reviews on the website. There is a BOGO for new clients, and many continuing discounts and promotions for returning customers. The MAC location has the added benefit of shower and sauna use after the massage. I find the online booking to be easy and convenient now that I'm a returning client. read more

I had a signature facial with Sarah and it was fantastic. I've had a handful of facials but not one like this--it was so relaxing. Sarah is also a massage therapist and adds in massage during times when the products are absorbing. Book with Sarah--you won't be disappointed. As for the space, others say it's not a spa atmosphere and I don't entirely agree. Sure, the building isn't, but the waiting area is nicely appointed and relaxing and the room was certainly spa-like and super quiet. I loved it. read more