I've gone to CD One Price in other locations, but this was my first experience in Frankfort. I…read moreshowed up to pick up the suit my husband waited until the last minute to have cleaned for a wedding we're attending. When I pulled up, I realized my crabby toddler had finally fallen asleep on the 4 minute drive over. I called into the shop to see if they could meet me by the door so I could run and snatch it real quick without having to go in. Instead, she ran the suit out to me. On a day where it felt like the world was stacked against me, that act of kindness was so greatly appreciated. Will definitely be back!

had a very disappointing experience with CD Cleaners in Frankfort…read more I recently bought several brand-new polo shirts, shorts, and dress pants and specifically brought them in to be professionally pressed so there would be no creases or fold marks from the packaging. I also dropped everything off before 10 AM, and according to their policy, same-day pickup should have been available. Instead, I was told it would not be ready until the following evening. When I picked up the clothes, they looked terrible. It honestly appeared like some of the items had not even been properly pressed at all. The creases from the packaging bags were still clearly visible. I immediately called and explained the problem. They told me to bring everything back and assured me they would "make sure it gets done right this time." Each trip to their store takes me about 25 minutes each way, so having to drive back and forth multiple times was extremely frustrating, especially because I work long hours from 7 AM until 9 or 10 PM every day. After bringing the clothes back, I called again and spoke with the man handling the store. I explained that some items still looked untouched. He said the owner would call me back. Nobody called. The next day I had to call again, and I was given excuses about why the owner never contacted me. Eventually the owner called and wanted me to bring everything back yet again. At that point, I lost confidence completely. If the job could not be done correctly the first or second time, I do not believe repeating it again would suddenly fix the issue. Very disappointing customer service, poor communication, and a complete lack of consideration for customers' time. I expected professional pressing service for brand-new clothes and instead ended up wasting hours driving back and forth with nothing properly resolved.

I brought in a brand new jacket to be pressed only. It was ruined and they denied any damage and…read morewas very rude.

Amazing service! I got waited on by Alex and he was so helpful and friendly! I need to rush my dry…read morecleaning and he was more than accommodating.

Anyone complaining about the cost of tailoring is a baby back bitch. You're being an ass about her…read moremaking a mistake. Mistakes happen, that's how you got on this earth to begin with. $16.50 to shorten sleeves? That sounds about right. If you think you can do it faster keep your cheap ass at home and do it yourself. Linda is great and they do excellent work. Highly recommend, my husband and I take all our stuff here.

Awesome job! Prices were reasonable, and the lady at the desk was knowledgeable and friendly. We…read morewill return.

I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S

They're a little pricey but they do an amazing job! I wanted to find a place I could trust with my…read morefavorite winter coat. It had a big tear around the inside of the arm and needed repair. And they did an amazing job! Very happy with the results. Plus I had it and several other coats dry cleaned. 10/10 stars! Plus, just how nice the place looks and the friendly staff made me like it a lot. Will definitely be going back.

They always get it right, and they are always pleasant...even fun... to deal with. I appreciate…read moretheir willingness to attend to small things and their flexibility in a pinch. This is one of the best small business Ivan encountered in my 20 years living in Plainfield.

My experience here was amazing. From the quick response on Yelp on whether or not they could…read morecomplete my alterations on tight timeline to coming up with the best way to alter my unique neckline on dress to having my order ready early and their easy, quick and clear text communication about dress being ready. Then - to top it all off - the dress looked great. The price was also reasonable.

I called yesterday for easy alterations on a jumpsuit for a wedding and she got me right in. And…read moreat a low cost for same day!

Trendy tuxes for $200? Sized up specifically for me? Sign me up. Can't say enough about how much I…read moreenjoyed my experience here. Customer service was phenomenal, dry cleaning services were very good and reasonably priced. Was able to communicate with them clearly. Glad i came across this place.

Rented a tux for my son's prom. During pictures, the 2 buttons on his tux jacket both came off. We…read morehad to run to get a needle and thread to sew them back on. Not only did we hold up everyone's pictures, but he ended up very embarrassed. I called Norman's for 2 weeks before I finally got a phone call back. I was told I would receive a refund for the rental. Two days later, I got a refund of $20.00. When I called, I was told I was supposed to only get $10.00. NEVER again will we use Norman's or recommend them to anyone.

I love this place. I wish there was one closer. The price is transpatent and they turn it around…read moresame day if you get it in by 10! What a value. They serve Starbucks too. You can bring in comforters for like 20 bucks. Mosy items are 3.29 to clean. They take cash and credit. They will not do beaded dresses but almost everything else has been done well. Owner on site almost every time I go. You will not be disappointed! Wish they had coupons for users who frequent weekly. That's my suggestion for mgmt.

Broken to half buttons , now want me to pay 7.00 , one month to check suit , I haven't wore it in 6…read moremonths

This is what I wrote to the better business bureau about my horrible service-…read more I would like to file a complaint on Americlean Dry Cleaning Center located at; 11021 W 179TH ST ORLAND PARK, IL 60467 708-478-0303 This cleaners has given me the world's worst service. I brought my dry cleaning there and when I picked it up and went to put it away I realized I had two shirts that were not mine and I was missing two shirts. I kindly returned the shirts that were not mine and advised them that I was missing two shirts (actually my wife did) once they did not follow up with my wife I called one week later and explained my situation the employee was automatically on the defense and wanted nothing to do with me. Once I calmed him down he said he would follow up with me....sure enough no call until I initiated another call. The guy at the store offered no help with my situation and that is how it was left. I would like to file a complaint because I am now out of over $150.00 in shirts and there is nothing I can do.

I walk in the place and the owner is talking to a guy who parked his suv in front of the door. O.K…read more So now I am standing at the counter, with my clothes and they are still yaking like I'm not there. So I plop my clothes on the counter and he decides to notice me. First he askes my phone number. Then my last name. If he made me spell it one more time, I'da given him 5 across the chops. He could see that I was getting agitated repeating myself. Then when he asked me to spell crystal, I wanted to pick up my clothes and leave. Is this guy kidding me? And then when he gave me the reciept to pick up my stuff I was about to fall over. Almost 26 bucks for 2 two piece suits and 2 shirts. Did I drive into the city by mistake? Unless he's gold leafing the collers, I'm done with this place.

Sleeve alteration cost of $30 to be paid on delivery a month later. first attempt to get my…read moreleather jacket store said it was missing to give them a week to find. 2 weeks later returned to get my item. Store said it found it in Joliet to come back in a week. return a week later, store manager Jessie said driver did not deliver to come back in a week. I have been coming back week after week and store refused to reimburse me and never got my beloved biker leather jacket. store is running scams. consumer beware!

great and their quick plus efficient, try them and give your specific instructions. they get it…read moreright