Switched to CD One after some issues with another local cleaner and lost items…read more Never had a problem here, fast and courteous service. No lost items so far :-) Same day services available and have also used their drop off service many times after hours. They also have some discounts at times, so be sure to get on their email list etc

I brought a beautiful black silk blouse that retails for $1300 to them that I only wore once and…read morewas in perfect condition. They completely RUINED it and it has streaks all over and is grey and a weird texture now. The tag is also crumbled and the shirt itself is wrinkled and a mess. I brought it back to them and they told me they would look at the cameras and call me back. Never called me back. I called and they told me they fixed it and to come pick it up. My husband went and got it and it looks the exact same. I tried calling to tell them it wasn't fixed and the guy just keeps telling me the manager will call me back and he's too busy. Nobody is calling me. What a nightmare and a joke.

Friendliest staff!! Drop off and pick up was extremely easy and we were very happy with how our…read moreclothes turned out. Quick turnaround too.

Do not go here…read more Staff ensured me that I could pickup bridesmaid's dress on a particular day for an out of town wedding. Lied straight to my face. The dress was 2 days late and we had to switch our flights in order to get this dress. during this time, I also had dropped off a suit, which again I was told would be ready in time. They gave me the WRONG SUIT. Completely screwed us up for this wedding. For something as important and time-sensitive as wedding attire, you should be able to trust a dry cleaner to get the basics right. Between the incorrect date, giving me someone else's suit, and the attitude I received, this was an absolutely horrible experience. Very unprofessional and completely unacceptable. I would not recommend this place, especially if you need your clothing for an important event. FYI I finally received the correct suit. It had hair all over it I immediately took it to another cleaners. Take your hard earned money elsewhere.

Anyone complaining about the cost of tailoring is a baby back bitch. You're being an ass about her…read moremaking a mistake. Mistakes happen, that's how you got on this earth to begin with. $16.50 to shorten sleeves? That sounds about right. If you think you can do it faster keep your cheap ass at home and do it yourself. Linda is great and they do excellent work. Highly recommend, my husband and I take all our stuff here.

Awesome job! Prices were reasonable, and the lady at the desk was knowledgeable and friendly. We…read morewill return.

Great service and staff!!! Super communicative over the phone and we're ready and willing to help…read moreme with some tough alterations. Really appreciate their attention to details and support. Overall great services and will continue to use them again!

They're a little pricey but they do an amazing job! I wanted to find a place I could trust with my…read morefavorite winter coat. It had a big tear around the inside of the arm and needed repair. And they did an amazing job! Very happy with the results. Plus I had it and several other coats dry cleaned. 10/10 stars! Plus, just how nice the place looks and the friendly staff made me like it a lot. Will definitely be going back.

They always get it right, and they are always pleasant...even fun... to deal with. I appreciate…read moretheir willingness to attend to small things and their flexibility in a pinch. This is one of the best small business Ivan encountered in my 20 years living in Plainfield.

My experience here was amazing. From the quick response on Yelp on whether or not they could…read morecomplete my alterations on tight timeline to coming up with the best way to alter my unique neckline on dress to having my order ready early and their easy, quick and clear text communication about dress being ready. Then - to top it all off - the dress looked great. The price was also reasonable.

I have been using David & Sue's service for a few years now. They are very good at what they do…read more(cleaning, alterations,etc) and they always seem to appreciate your business. Standard credit card fee, but who doesn't these days. Clothes are always done when promised.

I called yesterday for easy alterations on a jumpsuit for a wedding and she got me right in. And…read moreat a low cost for same day!

Trendy tuxes for $200? Sized up specifically for me? Sign me up. Can't say enough about how much I…read moreenjoyed my experience here. Customer service was phenomenal, dry cleaning services were very good and reasonably priced. Was able to communicate with them clearly. Glad i came across this place.

Rented a tux for my son's prom. During pictures, the 2 buttons on his tux jacket both came off. We…read morehad to run to get a needle and thread to sew them back on. Not only did we hold up everyone's pictures, but he ended up very embarrassed. I called Norman's for 2 weeks before I finally got a phone call back. I was told I would receive a refund for the rental. Two days later, I got a refund of $20.00. When I called, I was told I was supposed to only get $10.00. NEVER again will we use Norman's or recommend them to anyone.

Liked this cleaner a lot, and this was our first visit here. The size of the place is sort of…read moredeceiving, as it is very large inside but doesn't look like that outside. They seem to do much of the cleaning on site, and have a large staff working away in there to keep everything moving. We also found they have some of the best prices around, and they seem to offer coupons all the time. We had a coupon that allows five shirts to be cleaned and pressed for $10 ... and that is much better than the prices we had been paying at a smaller cleaner. Quilts cleaned for $20, compared to $35 at other places ... although you won't get a fancy bag to put it in. We had been going to a different cleaner for more than 20 years, but prices kept creeping up pretty steadily. When we saw some of CD's coupons, we thought we'd try a new place. All-in-all we liked this place. We haven't tried them with a suit yet, but will revise or rerate when we do, as a suit is a bit more work than just shirts. But our first outing here was encouraging.

disappointing experience with this dry cleaner. They have lost my shirts, and the quality of their…read morework is poor. They often use excessive steam and heat, which can damage or ruin clothing. They do not seem to take proper care of customers' clothes, and when items are lost or damaged, they show little concern and refuse to take responsibility or offer fair compensation for the losses caused by their poor service. I would not recommend this business to anyone looking for reliable, professional dry-cleaning service."

This is what I wrote to the better business bureau about my horrible service-…read more I would like to file a complaint on Americlean Dry Cleaning Center located at; 11021 W 179TH ST ORLAND PARK, IL 60467 708-478-0303 This cleaners has given me the world's worst service. I brought my dry cleaning there and when I picked it up and went to put it away I realized I had two shirts that were not mine and I was missing two shirts. I kindly returned the shirts that were not mine and advised them that I was missing two shirts (actually my wife did) once they did not follow up with my wife I called one week later and explained my situation the employee was automatically on the defense and wanted nothing to do with me. Once I calmed him down he said he would follow up with me....sure enough no call until I initiated another call. The guy at the store offered no help with my situation and that is how it was left. I would like to file a complaint because I am now out of over $150.00 in shirts and there is nothing I can do.

I walk in the place and the owner is talking to a guy who parked his suv in front of the door. O.K…read more So now I am standing at the counter, with my clothes and they are still yaking like I'm not there. So I plop my clothes on the counter and he decides to notice me. First he askes my phone number. Then my last name. If he made me spell it one more time, I'da given him 5 across the chops. He could see that I was getting agitated repeating myself. Then when he asked me to spell crystal, I wanted to pick up my clothes and leave. Is this guy kidding me? And then when he gave me the reciept to pick up my stuff I was about to fall over. Almost 26 bucks for 2 two piece suits and 2 shirts. Did I drive into the city by mistake? Unless he's gold leafing the collers, I'm done with this place.

A cleaners here in Munster, Indiana quoted me $100.00 to clean my bedroom draperies. I just…read morecouldn't bring myself to pay that so I waited a while. A friend told me about Care Cleaners in Homewood, IL. She thought I should save a bit at least so I called them near Thanksgiving and the woman quoted me $55.00 but if I came in on black Friday I could save an additional 30% with pre pay. I went over and paid and left my lovely drapes. Total cost was $35.00 and when I went to pick them up they were perfect. Perfect ! I have since alerted many friends to this cleaners. I so appreciated to save the money and get quality service. The woman on the desk was also pleasant and quick. Thank you again. I'll be back ! Gina D.

Sleeve alteration cost of $30 to be paid on delivery a month later. first attempt to get my…read moreleather jacket store said it was missing to give them a week to find. 2 weeks later returned to get my item. Store said it found it in Joliet to come back in a week. return a week later, store manager Jessie said driver did not deliver to come back in a week. I have been coming back week after week and store refused to reimburse me and never got my beloved biker leather jacket. store is running scams. consumer beware!