THE SPA!!! You have…read moreto try the spa! I had such a great massage, I fell asleep twice lol. I would go back just for that. Great service. If you don't see an opening online, you can always check with them directly, which is what I did. They had an opening for later, same day. Friendly staff who helped with my bag. The check-in process was nice again, and the holiday decor was beautiful. I did get room service, and let me tell you, it was delicious. The buffalo tenders were so good. The room was a good size, and the shower had excellent water pressure, which is always a plus for me. The bed was comfortable, and I had a good night's rest. Housekeeping staff was also charming and so attentive, which was a plus. Overall, great stay, I would go back just for the spa lol

A friend of mine decided to keep her a birthday celebration low key and opted to invite us to join…read moreher here for a girls night in at Bar Margot and a movie night in her room. I was super excited because I've never been here but have heard nothing less than stellar things and I must say from the time I pulled up to the valet on a Friday at 4:30 in the afternoon, the staff did everything they could to make us feel like we were the only ones in the building. Luckily when I arrived things were fairly calm so getting all settled with the valet service took less than three minutes and he was kind enough to let me know exactly where to go for further assistance after asking me if I knew where I was headed. Starting off with a smile and kindness is always the way to a great experience. Once I made my way inside, I was immediately taken by the grandness of the lobby area and the front desk reception staff member was hilarious and made me feel like royalty even though I wasn't a true guest. I'm just saying, pleasant interactions can go a loooonnngggg way. She called up to my friend's room, walked me to the elevator, asked if I needed any further assistance and told me exactly how to get there. Once I got off the elevator, I fell in love with the calming lavender smell that moved through the hallway and my goodness, this place was just quiet. The room itself was spacious, the bathroom was modern and clean, and the balcony area was a nice retreat to just hang outside and enjoy a nice evening since it wasn't full on stifling GA heat that night. We called to room service several times and it was as though we called and they would just appear with what we needed in a matter of second. Pure magic. We made our way to Bar Margot for apps and drink and enjoyed the DJ for a bit before we made our way back to the room. The service was good. The food was good and they happily validated our parking so that was wonderful. Such an amazing experience here. Now I understand why folks like staying here because you truly feel like your every need is taken care of!

This location is incredibly convenient to the airport. It was a 2 min walk from the train that goes…read moreto the rental car station. The hotel is very nice inside, updated, rooms are spacious and the bed has a great nights sleep.

Was at a conference and stayed at this hotel for 2 days!…read more When I first arrived, I was greeted by "Mo." He was really nice and allowed me to park in front of the hotel so that I could check-in and unload my stuff. Mr. Joe checked me in. He was very professional and patient when I had to take care of a few things before getting my room. Then, I asked for a cart to put my stuff on, he went and personally delivered it to me right on the spot. I dont mind at all. Im a pretty independent person and dont normally wait around to finish my task. Onward towards my room. The room was nice and clean but definitely needed some maintenence. The fan was making noises and the toilet barely flushed. I wasnt paying for the room, so I just dealt with it, lol. I had dinner downstairs the following night. Ms. Thuha was the lovely host standing in front of the restaurant. She guided me to my seat. Then, I had the lovely Ms. Kim as my server. She took care of me. Made sure my water was refilled and my food came out on time. The staff at the restaurant was nice. The farmer's plate was worth it! It was delicious! The salmon was good but not sure if it was worth the price to be honest. Overall, the experience was nice and I dont mind staying here again.

I loved my stay at The Shane! From the moment we arrived, the experience was exceptional. The staff…read morewas extremely attentive, welcoming, and knowledgeable, and I was very impressed with the cleanliness, comfort, and size of our room. I especially want to highlight our very first encounter--the valet service. Ralph and Kalen were exceptional! We were in and out quite a bit during our stay due to college move-in, and they were always timely, helpful, courteous, and ready to assist. Their level of service definitely stood out and helped make a busy weekend much easier. The location, atmosphere, and overall vibe of The Shane were exactly what I was looking for. Between the beautiful property and wonderful customer service, I will absolutely be returning to The Shane during my future visits to Atlanta. Thank you for such a great experience!

One of the nicest hotels in Downtown Atlanta. I came both for business one week, and for a…read morestaycation with my kids and it was perfect. The hotel itself is beautiful with lots of gorgeous artwork throughout. I loved the style and designs of it all was just a masterpiece. The rooms are VERY spacious with gorgeous views of the city (floor to ceiling windows) which is dreamy to look at in the evening. The bathroom is super Luxe with a huge tub and great shower. So clean, and very modern. Amenities like the gym, which was very clean and had lots of selections including Peleton bikes, and lots of towels. The Hartley restaurant was also DELICIOUS. Staff was very kind, and service was excellent. Would definitely stay here again!

We arrived on a Saturday night, and check-in was quick and effortless. I loved the hotel's unique…read moredesign--the main lobby is on the 20th floor, which gives you a beautiful view as soon as you arrive. To our surprise, we received a complimentary room upgrade due to a double-booking issue (no complaints there!). The room was spacious and included a cozy living area. The bed was incredibly soft and comfortable, and everything was spotless--the bathroom was clean, and the hot water worked perfectly. The hotel offers valet parking for $50 for the entire stay. While the valet team was fantastic--friendly, helpful, and quick--I've since learned there are other parking options nearby that I'll consider next time. The valet staff went above and beyond, answering questions about the area and making sure we had everything we needed. Huge thanks to them! Overall, our stay was superb. The hotel is conveniently located right across the street from the MARTA station, which made getting to the game the next day easy and stress-free. Plus, there are plenty of great dining options nearby

Highlight was a quick dinner at the top overlooking the city…read more We were confused frustrated about the 50$ feet for valet parking . The attendant not helpful at all. A 65 & 73 we assumed someone would help with our bags but nope! People were honking and it was up to me ( with him staring at me) to find cart and unload us while she checked in. We usually have stayed over the years in Buckhead and never had a problem. Had the room not been reserved and paid in advance we would have left. The only redeeming quality with personalle was the Bartender at the sky bar!

A nightcap with a little Waldorf elegance…read more Sometimes the best travel experiences are completely unplanned. My friend and I were staying nearby in Buckhead and, after dinner, decided to take advantage of a beautiful Atlanta evening and walk over to the Waldorf Astoria for a nightcap. What a lovely way to end the evening. From the moment you enter, the hotel is elegant, polished and quietly luxurious. Beautiful marble floors, soaring spaces, gorgeous lighting and that unmistakable grand-hotel feeling. Parts of it reminded me of the Ritz-Carlton Grande Lakes in Orlando -- classic, sophisticated and beautifully done. We settled in for a cocktail and thoroughly enjoyed ourselves. Even though we weren't staying at the hotel, we were made to feel welcome, and we even had an opportunity to see a little more of the property. The hotel is gorgeous. I can't speak to the guestrooms or overnight experience because we weren't hotel guests, but as a destination for an evening cocktail in Buckhead? It absolutely did not disappoint. Sometimes you don't need an itinerary. Take the walk. Wander into the beautiful hotel. Order the nightcap. Life is too short not to travel well -- or drink well. Get out there and enjoy it.

A very nice stay at the Waldorf Astoria Atlanta Buckhead, pretty much what I expected from the…read morebrand. The room was beautiful and comfortable, and the gym was especially good. The service was outstanding as expected...attentive, friendly, and professional throughout the stay. Overall, a very good experience.

My mom was here for a conference, so I popped in to visit her. I've seen some of the negative…read morereviews, but that honestly wasn't our experience. I also stayed here a few years ago while going through a breakup and had a pretty solid stay then as well. One of the biggest positives is the location. It's in a great area as far as accessibility to the city, and there are plenty of places within walking distance. I was even able to walk to a pub that was open late and had some of the best mozzarella sticks right around the corner. I saw some reviews mentioning concerns about the area and people hanging around the hotel, but I personally didn't experience any of that during either of my stays. The main front doors were closed for most of my recent visit, possibly for security, so guests used the side entrance. There were always employees there monitoring that entrance, which I appreciated. The rooms are spacious, and I really like how some of the floors have little study and lounge areas that give the hotel a nice aesthetic. My only real complaint was a leak my mom had reported that was never addressed. It caused a dripping sound throughout the night, but thankfully we were able to close the door and tune it out. I would definitely stay here again. I'm not sure whether they normally offer free breakfast since breakfast was included with the conference, but if they don't, that would be a nice addition. I love the mirrors in the rooms but also the light near the front of our room was on a consistent dim setting like the bulb was about to blow

UPDATE #2: You can see below that the manager finally left a reply to the review. You'll see he…read moresaid nothing about the $250 this property virtually stole from me...only that I should reach out if I still have concerns over their billing practices. It seems they have no intention of doing the right thing here, so I reiterate my recommendation of not staying at this property. UPDATE: As it turns out, they DID NOT reverse the bogus charge. I'd avoid this property or you will likely fall victim to their schemes as well. I'm a Hilton loyalist...or at least I was. You can go through these reviews and you can see how I've felt in the past. I'd avoid this property if you can. There are a ton of other Hilton properties in Atlanta, so I would look at those. Not this location. The big issue I have is that they charged me $50 a night for an "Upgrade." When I called the hotel, they claimed that I asked for it. In the 23 years since I joined Hilton's loyalty program, I have NEVER asked for an upgrade. In fact, I'm a Diamond member and the member benefits say they should offer me a free upgrade if they have something available. What I believe really happened here is that I completed this stay on points and they weren't going to make as much revenue from me and an overzealous employee must have slapped it on before releasing the key to me. When I called the front desk (I had already left the property and they had failed to check me out even after going to the front desk as I left) to get my invoice, I found the extra charges. After I told the person representing themselves as a manager, they were apathetic to it and refused to reverse the charge. So I had to call corporate. While they had the hotel reverse this charge, their response has me rethinking my loyalty all together. It seems it's one sided now. But this isn't the only issue I had with this hotel. I like using Hilton's digital key. It's easy and convenient when it works. I checked in on a Friday and was able to use the digital key all weekend. On Monday, it appeared that they locked down the elevators and required keys to reach floors. Their elevators are not programmed to use digital keys. The manager at the front desk that night was less than helpful. But, I later found out that only a couple of the elevators are locked down. Others are not and it's very inconsistent. The bright spot was the staff at the Marketplace. The ladies working the registers were amazing every time I went there. The guy heating stuff could use some training though. I ordered a toasted bagel and he toasted it so hard I couldn't eat it. My teeth literally would not bite through it. The housekeeping staff was pretty good too. They at least serviced the room every day. Anyway...I find what they did, billing-wise, unethical and shady. Because of that, I cannot recommend them and am instead recommending AGAINST staying there.

Nice boutique hotel in downtown Atlanta, within walking distance of State Fatm Arena, Mercedes Benz…read moreStadium or Georgia World Congress Center. Hotel restaurant and bar have good cocktails -- the Cantaberry cocktail had cantaloupe, grapefruit and gin and was very refreshing. The burger and fries were decent, but kept being prepared medium instead of medium well. Ate around the undone parts. Rooms are smaller, but it's to be expected at this type of quaint hotel.

This was a really nice location gor our recent stay. It was located less than 5mins from event so…read morewalking up rhe street was a breeze. The internal decor was very nice. I loved the outdoor patio space as well as the rooftop. The On site restaurant is great as we dined in for breakfast, lunch and dinner. The rooftop was plus as there was a love dj playing while can sit outdoors and enjoy the skyline. The rooms a pretty spacious. We ended up in an accessible room, which might be why the beds were so low to the floor. But otherwise, comfortable.

I stayed here for work and was overall happy with my stay. The place was clean, and even had a nice…read morelittle stand by reception with various free food options. The room itself was quite decent, and had all the amenities I needed. I particularly liked the soaps and lotions they had. While it was not the nicest hotel I've stayed at, I would definitely recommend it overall.

I found this place to be a little lackluster…read more I was given a free status upgrade, but I would say the rooms are bit small here. The room was a very basic, so I imagine the standard rooms must be cramped. There were OK amenities like a shoe shine kit. The common areas feature beautiful furniture, artwork, and rugs. Although some were a bit wore, dingy, and frayed. There was a jelly bean display that popped up momentarily, then a sausage appetizer in the lobby before dinner time. The lounge was nicely furnished and had assorted snacks and beverages. Although I would love to see more healthy snack options. Sheraton and Renaissance has been much better about having flavored bubbly waters and natural organic snacks. There was a time where the key cards didn't work and the staff compensated by promptly escorting you to your room to let you in. Job well done in the event of issues like this. The front desk staff was very accommodating and friendly. They did get busy at times but they do a good job keeping the lines down by having multiple employees help customers. A very nice lady at the front desk sent sparkling water and chocolate covered strawberries to my room as a nice gift. I will note that they showed up quite too late so I saved them for the next day. I don't know that the hotel truly pays attention to all details, though. In my room was a fruit tray with partially eaten fruit and other trash in the room. Additionally the mini-bar and snack bar had empty spaces upon arrival so I had to go to the front desk and ensure I wouldn't be surprised charged for these on my bill later. Things like this make me wonder what else was missed.. like the shower or bedsheets. The Westin across the street seems to have better amenities and the breakfast is very good, so I'd probably stay there for future visits.

Sugar Magnolia was as beautiful as the inn keeper, Kathryn Kain, was warm and inviting. I now have…read morea permanent spot when I come to Atlanta!

This inn goes above and beyond to make your stay a comfortable one. The rooms are beautifully…read moredecorated and the amenities are all you need! The breakfasts and bar should satisfy any appetite and offer any beverage perfect for sipping and relaxing. Don't miss the gardens out back or the southern charm of porch sitting. Sugar Magnolia is a gem!

Stayed at Hotel Clermont for our 30th Wedding Anniversary, because why not!…read moreI've lived in Atlanta my whole life & have never been- what an experience!! We booked on-line. Not cheap, no refrigerator or microwave, small coffee pot in the closet & no ice machines in the halls like a typical hotel stay. Parking is valet from the main front entrance, but parking is free on the street if you are lucky (we were)! Check in was easy & they provide a welcome beverage as well- we got champagne, of course! Found our room. Small & the bed is LOW to the ground. Dark, and vintage vibes! We loved it! Had bottled water & EAR PLUGS on each night stand. Huh. If you want ice, order at the front desk. We went to the basement & they filled our cooler & ice bucket - nice to come back to cold drinks! Bed was comfy & hubby said the shower was GREAT! For a fun weekend stay- check them out. I will report on the Roof Top in a separate review. We would recommend!!!

Lovely at Hotel Clermont. It was my second visit here. It's conveniently located within 10 of the…read morePonce and other places. I highly recommend and look forward to returning. The restaurant onsite is outstanding.