It is the dentist. I have been twice and have not had any issues when it comes to billing,…read morescheduling or provided care as many of the other poor reviews state. Easy care transactions every time.

In general, I would say that I don't particularly enjoy visits to the dental office…read morebut I must say the experience I had at Monticello Family Dental has completely changed my perspective. The oral care provided at the hands of the hygienist Halie was truly first class. She was thorough, informative and provided a personal touch that was truly charming. I look forward to making my return visit in the near future!

Excellent work!! Highly recommend to anyone who needs some serious dental work! The surgeon was…read moreamazing, the assistant was awesome and really helped me keep my cool when they were wiggling that tooth outta me , office is straight forward and very professional!

Terrible. The office was extremely hot, to start with. As for quality of care: what a mess! Instead…read moreof a technician dealing with a computer software problem, the doctor herself (Marissa Bergthold) spent time trying to fix it, while getting stressed and irritated in the process because they were losing time. The doctor negected to speak with me about the procedure. All these failures were made up by the super-hero assistant, whom I sincerely appreciate -- Macie. Thank you, Macie, for explaining the procedure in detail. Thank you for being calm and polite. Meanwhile, Mary, the financial person, was demanding, pressing and rude. When I asked clariying questions, she said she did not like my tone. Takeaway: I would never trust oral surgery to a doctor who was is frazzled and rushed.

Super great people, everybody is very nice and the doctor/dentist is very professional he did a…read morefabulous job pulling two teeth that I had put off for 3 years. Dr Haggerty had me done and out of there in no time at all. I would highly recommend him!

Dr. Haggerty charged me $275 to tell me that he won't take my case b/c I am a high risk patient. He…read moredidn't say I shouldn't have the procedure done; he advised me to see a surgeon who would perform it. He didn't want to oversee my care because of the possibility that there would be complications and, basically, he didn't want to deal with those complications down the line. Also, they billed me under the Delta Dental code 9310 so they could charge the full rate, rather than D0140, under which I could have gotten the discounted DD rate. I'm sure he's a skilled surgeon, but he prioritizes $$ over patient's well-being.

If you have a need for oral surgery, and you probably would only know this if you visited an oral…read moresurgeon for a consultation, then I cannot recommend Dr. Oakley enough. I had a fairly involved procedure done near the end of 2024, removing a cyst from my jaw (hey, too much HIPAA!) and Dr. Oakley was extraordinarily thorough with the process. I have been back for follow-ups several times, getting X-rays and consultation with Dr. Oakley. He is always thorough, explains everything at my level, and is available for me to contact him should I have any issues. Absolutely top-shelf doc! His staff is friendly and helps to accommodate your schedule, they take most insurance, and they work with you during the entire process. While I hope that you don't have to have an oral surgery procedure, just know that if you do, this is one of the best places you can go in the Kansas City area.

If one star even. My girlfriend had THE WORST experience getting wisdom teeth taken out. First they…read moredidn't have the proper equipment on site for original procedure, making her wait an extra hour under anesthesia. Then on her follow up the next day we were informed that they hit an artery on the initial surgery and they are having trouble stopping the bleeding. I was told the doctors friend had something like this happen to him so they are calling around for a solution as we are 2+ hours into the follow up visit. All the while I am not allowed to be back in the room at all for either procedure to talk to doctors or my girlfriend. I would never recommend anyone use this doctor or staff for any procedures.

Still my best find to maintain dental hygiene…read more Even though my regular hygienist was out Joann filled in fine. Talk through what she saw, concerns, what I need to do better and my throat cancer exam. Dr closed out my visit with "looks good"!

If you have allergies MAKE SURE YOU CHECK WHAT THEY GIVE YOU. They gave my gf a medication she's…read moretold them TWICE (on two separate visits) she was allergic to. Then they tried to just play it off after she had a reaction. Then they wouldn't give us their insurance information and told us once we got a lawyer the lawyer could get it (I worked in insurance, this is 100% incorrect). Had to drive down to the office for her file to show them she noted this allergy, then they wouldn't even have the dentist come out to talk about what happened after I waited 1 1/2 hours. After all that, they tried to only give me half her file. Would not recommend in the least. Worst dental experience ever.

I arrived on time, several ministers before my appointment. The front desk reception girl asked me…read morefor insurance which I provided. She said this is HMO not PPPO. Very rude tone of voice as if HMO is not welcomed. I said that I found your office on Aetna web site and that it shows you guys are taking new patients. In fact Aetna referred me ti your office. When I phoned this office, they booked my appointment with no issue. But upon arrival, the front desk receptionist is very rude. The receptionist said that I will need to call Aetna to verify if my insurance PPO or HMO. It was such a frustrating experience. After 15 minutes, I decided to leave. It is not worth my headache. As a new patient, I did not feel welcomed but judged. I was treated and talked to with disrespect and treated like a minority and outsider. The demeanor along was filled with discrimination and discomfort. So I told them that if you do not want my business, its Ok. im happy to leave. So I left.

Have been with them for years, even referred family members. The moment I refused to accept some…read morespecialized care which would mean more money for them and more deductible on me they decided I was not a worthy patient/ client or whatever they see everybody else as. Time to move on.

Had my second visit today, and went smooth and was right on point once again. I had missed my last…read moretwo appointments and Dr. Marengos Staff followed up with once again to schedule appointment and got me in two days later. I have a busy lifestyle and tend to put things off so I can't thank them enough for their persistence. Staff has been super nice and professional both visits. Had to bring my 4 year old this time, and Sarah was super nice and understanding with him being in there. The office is always Super clean and a joy to be in. Found this office from great google reviews, and very happy I chose to visit. Keep up the great work! !

I have been unable to register on the patient portal and have requested assistance twice with no…read moreresponse. Also there has been no prior notification of upcoming appointments. So at this time I kind of frustrated and hoping to receive helpful assistance in the near future.

Apparently having children makes you want to take better care of yourself, who knew?! I hadn't seen…read morea dentist in a VERY long time ( no, really, incredibly long ) and decided to be brave and make an appointment. S & G Family Dentistry has a welcoming environment and made me feel comfortable as I was extremely nervous. They took their time ( in a good way ) and made the process as smooth as possible. I even agreed to start coming in for cleanings every 6 months, like you're supposed to, because they were very nice and accommodating.

My children and I have used this dentist for the past 10 years. The staff is always courteous and…read morehelpful. Office is clean and updated. Highly recommend Dr. G!