Date night with my daughter this theater has gone through some major upgrades…read more Of course the prices of the tickets have increased since I've been to the movies probably maybe four or five years ago. The atmosphere was buzzing with chatter of patrons standing in line, ordering popcorn, getting movie tickets. They even have a bar area for adults 21 and older. There were about 8 new movies I believe maybe more I'm not sure , actually we went to go see scary movie six with the Wayans brothers anyway the decor is cute is fun is busy. You could smell that wonderful popcorn in the air after standing in line to order our BIG BUCKET OF POPCORN AND DRINKS we find our theater we head down they have the most comfortable recliners I've ever been on at a movie theater. The seats were so comfortable, but the screen was ACTUALLY wide enough if you could see it from anywhere in the theater.

Bought tickets online to see the Mandalorian! Our tickets said seat 15 & 16 for auditorium 11, but…read moredidn't specify a row letter. We just sat at what we thought were our seats. Super confusing. Looked like everyone was just as confused with us like they mixed up the auditorium that was listed on the website to reserve seats. Shout out, Miles who worked the concessions! Very nice and made sure to double the butter on our popcorn.

Service: The service here is terrible! Everyone from Box Office, Greeters, Consetion, are…read moreabsolutely miserable and will proudly let you know it. Make sure to use the app since it treats you better than anyone does here. Theater: Make sure to leave before house lights come on! Floors are sticky, seats are dirty, trash overflowing, bathrooms are not clean, and forget any kind of customer service if you have an issue. Citywalk is slightly better.

We booked 2 tickets and placed an order for food to be delivered to our seat so we don't miss the…read moremovie. When we showed our tickets to be scanned in we asked the guy about our order and he said no worries they will bring it to your seat. We got to our seats at 9:40 pm and the movie starts at 9:45 pm. The time slot for the food to be delivered to us said 9:45-10:05 pm. The movie started around 9:50 - 9:55 pm so we didn't go check on our food. When it was around 10:20 we still didn't get our food so we called the front desk. They weren't pleasant and claimed we weren't in our seats when they came to drop off our order to us so they took it back. Then they said that they will see what they can do and if not we will have to come to the front to get our order. I said we're in the middle of our movie and can't that's why we placed it ahead of time to be delivered to our seat. We were in our seats for the 9:45-10-05 delivery slot. We still hadn't received our order so when there was an intermission we went to the front desk that had the same guy that scanned our tickets in to see what's going on. They said that food department had another manager in charge and pointed us to some elderly lady. When we went to talk to her she right away assumed there was no order like that and said all the orders for that day was done. Then we showed our email with the receipt and she went from having an attitude to being apologetic so fast. Then she said there's nothing they can do about it since the kitchen was closed and that we should've checked on our order before they closed and offered us a refund. This is the worst service I've ever had there. I watch movies there almost every month and never had this kind of experience before. No one wants to take responsibility for the problem and try to help solve it. They just kept pushing it onto another worker. The only reason we placed deliver to our seat option was to skip the long lines they always have. If this is how "deliver to seat" is then I'm never placing an order like that again. Horrible customer service.

The Premiere 14 movie theater inside Orlando Fashion Square mall has been closed for about two…read moremonths now, but it is far from forgotten. The Fashion Square mall is, unfortunately, permanently closed now as well. Joy K's review hit the nail right on the head by recommending that a movie producer use this abandoned mall as a film set for a dark/horror/backrooms movie while it is still standing. The comfortingly eerie atmosphere of this theater gave its customers a secret place to escape to when they wanted to watch a movie. Its hidden entrance almost made the movie theater feel like a speakeasy. I feel like only locals knew about this movie theater, and based on my conversations with them, they attended movie screenings regularly. I am so sad that I can no longer go to this movie theater when I need to escape from the world, and even sadder that I only found out about this place in December of 2025! It was very well hidden, after all. Please enjoy some pictures that I took of the movie theater on one of my last visits, and if you're reading, feel free to share any pictures or memories that you have of the Fashion Square mall or Premiere 14 theaters.

Idk what others have to say about the Fashion Square Mall Premiere Cinema -- this is one of my…read morefavorite movie theaters in all of Orlando. Yes, we all know that Fashion Square Mall is a dead mall that's literally operating on a skeleton crew and held together by duct tape. BUT the movie theater here is honestly the best part about it. Everything about it feels like it's been frozen in time and coming here feels like a blast to the past. From the fun neon signs and bright colors to the checkered ceiling -- this is the 90s! Given how everything is trending, I'm surprised this place isn't more popular. Plus, prices here are very reasonable compared to other movie theater spots around town. The popcorn and soda here can sometimes cost more than the actual movie tickets (crazy enough). The chairs here don't lean back or recline, but they're really plushy and feel comfortable. And the whole place is remarkably well maintained and pretty clean. In a world where people complain that more places are losing their character, this Premiere theater literally has all the character. You do have to park on the third floor of the parking garage and walk through some pretty liminal hallways, but it was kinda fun tbh. Service is very friendly and efficient. You buy tickets at the popcorn counter. 10/10 experience. Highly recommend!

First time here as I'm a visitor from Hawai'i. At first, I was quite impressed with the atmosphere,…read morethe in-seat service concept and the relaxed seating. Now the bad part: the service. While, as a server myself, I realize that waits can be long. The wait for my meal took a ridiculous amount of time. Even the refill I had asked for took a little longer than expected. All-in-all, still an enjoyable experience.

My family and I frequent this theater. We've given them tons of business over the years but like…read moremany other reviews here have been saying, the quality of food and the service has been getting worse and worse over the years. Today's experience was the final straw, I can no longer recommend this location as a place to enjoy a movie. A $10 drink refund cost them three local families from returning to their theater. Food orders have been messed up frequently and we returned, staff offered to correct prior orders but then nothing when the bill arrives. There is a lack of training and a lack of proper management at this location. We had a simple issue with a food order this time again that needed to be addressed. When it wasn't corrected when we got the closing bill I approached the manager after the film for help. Even the manager didn't help make it right. Do yourself a favor and go elsewhere; save half the price of the movie ticket and go to a family owned theater called West Orange Cinema. Half the price of movie tickets at Cinepolis, half the price of the food and zero interruptions.

This particular movie theater is located in the Waterford Lakes Town Center shopping mall and is…read moreoverall a good place to catch a movie. I have been coming here for years. A good plus is that there are a lot of restaurants around the theater, so you can grab a meal and a movie and not leave the shopping plaza. You even have a few dessert options there including a few ice cream places, a bakery and even a cookie place. I can't remember a bad experience here.

I may be a little biased as a local to the East Orlando area, but I've always loved Regal Waterford…read moreLakes. It's in a great location surrounded by shopping and plenty of places to eat, so it's easy to make a full day out of it and end with a movie. The theater itself is a bit outdated in some of the standard rooms, but if you catch an IMAX or 4DX showing, it feels like a completely upgraded experience. I do wish the other auditoriums would get a refresh, but it doesn't take away from the overall experience. The staff has always been friendly, the concessions are solid, and having a full bar is a nice bonus. This theater definitely has a special place in my heart, and I'd love to see it get a full upgrade one day.

I've always enjoyed this movie theater, it's a bit of a distance to get here but definitely worth…read moreit. There's a nice bar in the lounge area as you enter the theater nice little touch when waiting for others or hangout before your movie starts. The staff has always been attentive and friendly. As you get to your seats a waiter will approach you if you are ready to order drinks or food If not once your ready to order they have an order button on each table attachment to the chairs. The chairs are also so comfy but this time we noticed how they do need to be recovered the fabric is wearing off. Overall we all enjoyed our movie and recommend checking this theater out esp the area has alot of walkable restaurants and stores to visit.

We come here ALL the time. Especially for the amazing $6 Tuesday movie tickets! Its a very…read morecomfortable movie theater experience. I think the most unappealing part of my experience- every time- is the front office staff. I dont know what it is, but I NEVER have a good experience with the staff up front in ticketing. They dont ever let me speak. They are always assuming. They rolls their eyes. Its happened with every encounter. And its always different staff giving the same energy (or lack thereof). When it comes to the food, it can be hit or miss. Which for the price, the expectations should always be a hit, and not a miss.. Sometimes food tastes awesome. Other times its overcooked and dry. The staff doesnt always communicate. Ill need something like a utensil, or napkins, or to go box, and I have to ask for it multiple times, which ultimately does disrupt the movie. I still keep coming back for those $6 movie tickets though lol

The staff were welcoming and had great attitudes. At the concession stand, we were greeted again…read more While trying to decide on what I wanted to snack on, I noticed that there was a new flavor of popcorn available. I asked about the Mexican Street Corn Gourmet Popcorn. This popcorn option is served in a single or a double size. I decided to try it and ordered a single. I then ordered a large fountain drink. We got the popcorn and were given our cups. The fountain drinks and Icees are self served. There are Coca Cola Freestyle and Icee machines available on both sides of the concession stand. The Mexican Street Corn Gourmet Popcorn was delicious. It was coated in queso and had a hint of jalapeño. The queso did stick to my fingers while eating. Having hand wipes or sanitizer with napkins are helpful to clean fingers until they can be washed. The IMAX auditorium was clean. The seats do not recline but were comfortable. While we were there, we observed a medical emergency. The AMC staff responded quickly and administered aid until Fire Rescue arrived.

As someone with back pain, I personally prefer theaters with reclining seats. Its definitely a very…read moreclean and safe theater. The employees are really nice and helpful. I just avoid this theater because of the lack of reclining seats. Occasionally we have dinner on this side of town so its convenient but Paying $20 for IMax tickets and seats dont recline? Grrrr. Lol. Today we were on this side of town and the family wanted to watch the world cup game so we stopped her. Its cool that the games are an option.