In Austin for SXSW and had an awful experience with one of their riders, to the point that I'll…read morenever use this service again. I'd been using Uber for most of my trip to get from one session to the next, and have had nothing but positive experiences. In this case, I needed to get from the Hyatt Regency to the Long Center, an 8 minute walk according to Google Maps. I was in a rush to make my next session, checked Uber and the fare estimate was $3. I saw a Pedicab rider nearby and figured I'd give them a go, instead of waiting for a car, since the venue was so close and I hadn't used them before. When I jumped in the Pedicab, there were signs that clearly state that the riders work for tips only. The rider did not say hello, mention anything about rates (since the 'tips only' signs are clearly marked), was not friendly and started blasting obnoxiously loud music while I was trying to make a quick call to a colleague. When we arrived - less than 5 minutes later, most of which was spent waiting on a traffic light - I gave the rider $5 (more than Uber estimated, and what I thought was fair) and said thank you. He proceeded to tell me how, "I normally charge $10 for that ride" in which, confused, I pointed to the sign that clearly states the rider works for tips only. He said, "Yeah, but I charge $10." Obviously this is a violation of Pedicab policy, or he would have given me the rate BEFORE I got in, and not AFTER we'd already arrived. Still confused, I told him that I could have used Uber for $3, to which he rudely and loudly responded in front of other convention goers, "Yeah, well I'm not Uber, I charge $10!"...again, despite the clearly marked 'tips only' policy. He was absolutely right. He was not Uber. He was slower. Ruder. Did not have AC. And, unlike Uber - where their drivers actually care about the perception and reputation of the company that they're representing - he was unprofessional and dishonest...so it makes perfect sense that he should charge over 3x what a car service charges. How silly of me to think otherwise. He then went on to use profanity and insult the $5 I gave him...until he saw me using my phone to take a photo of him and the number to call for complaints, to which he quickly rode away like a coward who did not want to be held accountable for literally demanding money from riders and clearly violating Pedicab policies. He was riding cart #30, at roughly 4:30 pm on March 14, 2015. If the Pedicab company cares about the way their riders treat customers while representing them, they can contact me and I can furnish a photograph of this class act and model employee who should immediately be fired / not permitted to represent the company. I will say, however, that other Pedicab riders that I have encountered in Austin have been VERY friendly and polite, which is why I decided to use them in this instance. But this experience left me with a massively negative impression. I understand that the riders who cart people around are physically exerting themselves; but to claim that that service is worth 3x more than sitting in a comfortable and air conditioned car? And yelling at customers, demanding more money? Please.

WOW WOW WOW AWESOME TIME!! We just had Ruben drive AND Peddle his hiney off all around 6th street…read moreand all around the downtown nightlife! Ruben gave us a personal private tour and even took us down the street so we could view the lit up state Capital! We can NOT SAY ENOUGH GREAT THINGS ABOUT how awesome RUBEN's tour/cruise was!! Worth EVERY CENT!! Thank you Ruben and Capital PediCab for making our trip amazing!!

I asked for a ride to the Moody Center and pedicab charged me $100 for a block! Don't ride with…read morethem!

Our Driver Simon was awesome on our Austin Mural Tour!!read more

Lived in Austin for 10 years and was a pedicabber off and on for 5 years. From a pedicabber's…read moreperspective, it is by and far the best shop in town. Good equipment is used, lease is fair, Dan is so good at keeping in touch and being responsive when problems/maintenance issues arise. Plus his training he gives to new recruits is extremely helpful, not just how to operate a pedicab safely and efficiently, but also on how to sell rides and show the customer a good time. Good shop culture, mellow, friendly, welcoming, all hard workers and good people.

From the owner: We are Austin's premier pedicab advertising service. We also offer dedicated chauffeur service for…read moreconventions, special events corporate or otherwise, bachelor and bachelorette parties, and weddings.

Pedicab Party is fantastic. Not only are they a smooth and well run enterprise, but they are all…read moreextremely professional, courteous and friendly. The time I spent with them was an absolute blast and I can't wait to do it again. I can't recommend Pedicab Party enough!

This was my first time and I totally recommend it! The guys are friendly and super fun! I'll be…read moreback! Thanks pedicab party!

This is my second trip with the Mad Hatter of downtown pedicab tours! Seriously, I love this…read moreguy...awesome sense of humor and it's NONSTOP! This is my annual birthday thing with my wife. Cocktails at 3Forks and then 90mins of pure kinetic comedy as you move through the coolest parts of downtown Austin. Caleb knows every square inch of pavement and trail in Austin and every great place to eat along the way. HIRE THIS MAN!

Finding a decent Pedicab in downtown Austin can be difficult sometimes, but Caleb was the…read moreexception! He was nice, courteous, and playful. Caleb made our short Pedicab ride enjoyable and most of all memorable! If you're ever in need of this service, I'd recommend him!!!!

We just happen to get lucky with this guys and he is one of hundreds of guys and gals that work 6th…read moreStreet...he was knowledgeable of the area, restaurants etc and told us to pay what we thought was fair. We ended up paying him more than he was expecting. This is especially important b/c I saw some cabbies racing people down to pay them when they didnt get enough $... He's professional and was quick to respond to a text when we needed to get back to our car!!!

It was a great way to see the city up close and personal. My tour guide was the best.read more

My bestie & I booked this tour for the two of us, and it was the PERFECT first night in Austin!…read moreDiana is so knowledgeable, and sociable, and made our evening effortless to enjoy. We loved our food so much we went back to one of the restaurants again before leaving the city! Don't hesitate to book, you will not be disappointed!