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    Movemint Bike Cab

    4.5 (8 reviews)
    Open 5:00 pm - 3:30 am (Next day)

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    Capital Pedicab - Pedicabs lined up to go

    Capital Pedicab

    (15 reviews)

    Downtown

    In Austin for SXSW and had an awful experience with one of their riders, to the point that I'll…read morenever use this service again. I'd been using Uber for most of my trip to get from one session to the next, and have had nothing but positive experiences. In this case, I needed to get from the Hyatt Regency to the Long Center, an 8 minute walk according to Google Maps. I was in a rush to make my next session, checked Uber and the fare estimate was $3. I saw a Pedicab rider nearby and figured I'd give them a go, instead of waiting for a car, since the venue was so close and I hadn't used them before. When I jumped in the Pedicab, there were signs that clearly state that the riders work for tips only. The rider did not say hello, mention anything about rates (since the 'tips only' signs are clearly marked), was not friendly and started blasting obnoxiously loud music while I was trying to make a quick call to a colleague. When we arrived - less than 5 minutes later, most of which was spent waiting on a traffic light - I gave the rider $5 (more than Uber estimated, and what I thought was fair) and said thank you. He proceeded to tell me how, "I normally charge $10 for that ride" in which, confused, I pointed to the sign that clearly states the rider works for tips only. He said, "Yeah, but I charge $10." Obviously this is a violation of Pedicab policy, or he would have given me the rate BEFORE I got in, and not AFTER we'd already arrived. Still confused, I told him that I could have used Uber for $3, to which he rudely and loudly responded in front of other convention goers, "Yeah, well I'm not Uber, I charge $10!"...again, despite the clearly marked 'tips only' policy. He was absolutely right. He was not Uber. He was slower. Ruder. Did not have AC. And, unlike Uber - where their drivers actually care about the perception and reputation of the company that they're representing - he was unprofessional and dishonest...so it makes perfect sense that he should charge over 3x what a car service charges. How silly of me to think otherwise. He then went on to use profanity and insult the $5 I gave him...until he saw me using my phone to take a photo of him and the number to call for complaints, to which he quickly rode away like a coward who did not want to be held accountable for literally demanding money from riders and clearly violating Pedicab policies. He was riding cart #30, at roughly 4:30 pm on March 14, 2015. If the Pedicab company cares about the way their riders treat customers while representing them, they can contact me and I can furnish a photograph of this class act and model employee who should immediately be fired / not permitted to represent the company. I will say, however, that other Pedicab riders that I have encountered in Austin have been VERY friendly and polite, which is why I decided to use them in this instance. But this experience left me with a massively negative impression. I understand that the riders who cart people around are physically exerting themselves; but to claim that that service is worth 3x more than sitting in a comfortable and air conditioned car? And yelling at customers, demanding more money? Please.

    WOW WOW WOW AWESOME TIME!! We just had Ruben drive AND Peddle his hiney off all around 6th street…read moreand all around the downtown nightlife! Ruben gave us a personal private tour and even took us down the street so we could view the lit up state Capital! We can NOT SAY ENOUGH GREAT THINGS ABOUT how awesome RUBEN's tour/cruise was!! Worth EVERY CENT!! Thank you Ruben and Capital PediCab for making our trip amazing!!

    Movemint Bike Cab - advertising - Updated May 2026

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