Best massage . I thoroughly enjoyed the massage and felt so much better after. I'm from out of…read moretown and my daughter recommended Jody and thank goodness she did. Anytime I'm in town, I will definitely schedule an appointment with her.

Absolutely recommend Jody! She takes the time to listen, assess your pain and body, and genuinely…read morecares about your overall well being. Jody provides a welcoming and comfortable space that instantly puts me at ease. She does a wonderful job explaining what she does and utilizes excellent pressure with her strong hands. Overall, Jody is a top rate massage therapist and a lovely person! I see her every two weeks and wouldn't have it any other way!

stay away from this location. office experience was non-existent at this location. physically…read morestopped in to make an appointment and was told "you need to make an appointment with a primary care physician and be referred to us". have been to other facilities in other states and have never been turned away.

The medical staff is good but you're paying a fee to get appointments in a timely manner, which…read moredoesn't usually. If I wanted to see my provider, I would have had to wait three days. So, I opted for a provider that I didn't know, and the appointment was cancelled 45 minutes before my scheduled time. The office called and left an empty voice message. They did email me but that was long after I left my house to get there. No real responsibility taken by the front staff. I was told the Dr. Moscowitz doesn't perform the procedure that I needed. If that's the case, there should be forewarned in advance. I was told a manager would call me-I doubt that will happen and if it does, it doesn't change the fact that I am still in pain and that they wasted my time.

I did not have a good experience due to ongoing communication issues. Over several months, I made…read morerepeated attempts to get responses to questions and concerns about the care I received, without success. During my visit, Dr. Chin indicated he would promptly send a report to my internist, but I had to contact the office multiple times before it was sent, nearly requiring me to reschedule that appointment. Additionally, the information shared with me during my examination and scan differed significantly from what was reported to my internist. There may be an explanation for this discrepancy, but despite multiple attempts to follow up, I was unable to obtain clarification. Clear and timely communication is important to me as a patient, and this was unfortunately lacking.

I went to Dr. Chin about some concerns about how my toenail was healing. Dr. Chin did something…read morethat's too uncommon among doctors: he really listened. A lot of doctors give superficial formulaic responses, almost like they're reciting a textbook. The good doctors synthesize their knowledge with the specifics that the patient is telling them. Dr. Chin did just that. He gave me a lot of details about why my current condition made sense given my earlier injury and why all the signs he was seeing that everything was healing normally.

I did not see the chiropractor here. (Though I did see the chiropractor as he came out to greet…read moreother patients while I was waiting for my massage. He seemed very friendly.) I went for the Thai Massage with Rawiwan. The massage room is inside the chiropractor's office, which is inside a building with other offices. It is quite sizable. the office has very good vibes, with lots of inspirational quotes, friendly pictures, and clean atmosphere. They also sell some raw honey that Dr. Paul apparently makes (is that the term? harvest?) himself. Love me some local honey! I got a jar and am glad I did. I'll be getting another jar soon. Anyway, on to the massage. The 1-hour massage lasted the full one hour (and then some). She uses hot stones, hot towels, and I'm not sure how she does it, but she doesn't reach out to get oil but somehow has it coming out as she's working on you with both hands! Like Spiderman or something. It was really cool. A really, very good massage. Talk to her and let her know if you need her to adjust strength and she gets on it right away. I'd be coming here regularly if I lived a little closer.

I've been going to Elite Performance Chiropractic for the past nearly three years and I can't…read morerecommend this place enough! Both doctors are amazing I have been seeing a chiro all my life but I found Dr. Patrick after I got into a bad car accident and had bad neck and back pain along with ongoing poor posture from work at home. He provided the care and expertise I needed to heal and manage my ongoing discomfort. His adjustments are always effective, and he takes the time to listen and tailor treatments to my needs. Dr. PK is also fantastic - an expert at his craft and is phenomenal at adjustments. Both doctors' specialities complement each other well - so I am equally as excited to see PK because I get a really good adjustment. I've also had the pleasure of working with Amelia for deep tissue massage, and she is truly incredible. She has an intuitive approach and works wonders in releasing tension and pain. It is really easy to get on their schedule and the appointment management system is really easy for me to adjust appointments and rebook as needed. If you're looking for a chiropractor or massage therapist who genuinely care about their patients and deliver outstanding results, the folks at Elite are the quite frankly, Elite!

Came here to see Dr. Birmingham, who is very nice, patient, and willing to answer all questions…read more His care team is also quick to answer via the patient portal. JP is AMAZING too - he is super helpful, also willing to answer everything and go over t multiple times, and is very nice. You can tell he genuinely cares about the patients. If I could just review Dr. Birmingham and JP, I would give them 5 stars. Administratively, they are behind - which is concerning because you would think a center that has done a lot of these surgeries should be well-versed in the protocol. They had sent me a packet of information before my surgery; because I was in the middle of moving, there was some complication with my mailbox causing it to be sent back. They asked me to go pick up the packet at the office; however, when I went to pick it up they could not find it. I then asked them if they could re-mail the packet after my mailbox had been set up. Sheena Lewis proceeded to tell me it would take 10-15 business days despite my address being in the same city as the office. She then proceeded to LECTURE me about how I need to take initiative and responsibility for my own care by going to pick up the packet, which I had CLEARLY DONE the day before. Rather than being apologetic for the Institute's incompetency that has caused me so much difficulty, she talked down to me as if I was a child being ridiculous to ask them to re-mail it. She was extremely rude and condescending. I am very unhappy with this experience. The doctors are fantastic but the supporting staff can be rude and incompetent.

Do not go to Northwestern Orthopaedic Institute (aka Northshore Orthopaedics) or Dr. Mark Dolan…read more This was the worst experience I've ever had with a doctor or an office anywhere. To begin, my first appointment with Dr. Dolan was during a weekday afternoon. I had to take time off of work to take a cab over and then get back to work. I got here 15 minutes before my appointment time and filled out all the paperwork, then I waited and waited. Then I was called 10 minutes later to pay my co-pay, and then I waited and waited. My appointment time came and went, and other people in the waiting area were called in to see other doctors, but still I waited. Half an hour went by. I checked in with the front desk, they assured me I'd be called in soon. No apology. So I waited. One hour after my appointment and I'm still waiting while other patients are going in to see their doctors. So I asked the front desk again and she asks one of the nurses and no one seems to know who Dr. Dolan's nurse is or why he's unable to see me yet. So she tells me she's going to try to call his nurse and will get back to me. Ten minutes later, I go up to her again and ask her if she was able to locate his nurse. No. Then one of them tells me that they don't have any open rooms because they're busy. So I ask why a dozen other people went in before and after my appointment time if they don't have ANY open rooms? I am irate at this point and ask to see a manager. Ten minutes later, the office manager comes to get me and talk to me. FIRST time I'm offered an apology by anyone in this office. I explain the situation to the office manager who informs me Dr. Dolan is running late on his appointments. WHY I ask didn't someone in the office call me to reschedule if he was running so late??? No answer. I explained that I took time off of work, paid for a cab there and back, and all for nothing! So she promises to book me as his third appointment the next morning if I want to go back. I book the appointment and leave ONE HOUR and A HALF after my scheduled appointment time, without having seen the doctor. I come back the next morning and I'm taken in back 5 minutes after my appointment time. I wait another 5 minutes for Dr. Dolan's nurse to come in and ask a bunch of questions and basically stall until the doctor can see me. She leaves and I wait another 10 minutes before Dr. Dolan FINALLY makes an entrance. No apology, no acknowledgment for the day before, no bedside manner. Nothing. He asks a bunch of questions and makes a quick examination, orders x-rays, and then after waiting some more, comes back in the room to tell me the x-rays were fine and that I should just get physical therapy. He doesn't explain anything about what might be causing my pain and tells me an MRI is unnecessary. I insist on getting an MRI just to be sure, so he writes me the order for one. Turns out the MRI did show an abnormality. After getting the MRI, I had the results sent to his office for his diagnosis. A WEEK later and after a follow-up call from me, I get a call from his NURSE! She tells me what she THINKS is my diagnosis and that he would PROBABLY recommend physical therapy. Why is my diagnosis and treatment a guessing game? I ask her to have Dr. Dolan call me to discuss the MRI results and suggested treatment. He NEVER called. I called the nurse TWO more times and WAITED TWO MORE WEEKS to get another call back from the nurse--I pressed her on my diagnosis and asked again what exactly it was--she hesitates and tells me something different than what she told me the first time. I ask her again about my treatment options and she's unable to tell me anything besides give me a referral to ANOTHER doctor at the office who can handle this. Let me tell you that I was not about to pay for another doctor's visit to see another doctor at this office for them to tell me nothing!!! I already did see a doctor--or at least I thought I did--and got no care, diagnosis, or treatment. Dr. Dolan is the worst doctor I've ever been to. Unless your condition requires surgery, you're no longer a patient and basically fall off his radar and he can't be bothered to call you and tell you your MRI results. I called the office again and asked them to mail me my x-rays and medical file. When I received it, I read the doctor's notes and x-ray results which told me a hell of a lot more than he or his nurse did. Apparently my x-rays did show some other serious issues, but I was never told about it. As for my MRI results, I've requested those and will be taking them to another doctor. If you need an orthopaedic doctor, go to Rush University. A family member went there and got way better treatment and care. Do not go to Dr. Dolan or this office. Appointment times mean nothing at this office, staff stand around chatting instead of taking care of patients, and unless your condition requires surgery, you're not treated like a patient or even a human being. Absolutely horrible patient care and service.

Casie is amazing. After dealing with hamstring tendonitis on both sides for 2 years I finally got a…read moreprescription to go for physical therapy. Although it took several months worth of hard work and regular PT, I'm finally back feeling like myself again. Casie not only helped me break the cycle of injury and inflammation, she also gave me the tools to keep it from coming back. There are several things that set Casie apart from other PTs I've interacted with. 1. Manual therapy. Most PTs can diagnose a weakness or misalignment and tell you the proper exercises to do to fix it. Casie is exceptionally skilled at getting muscles to release and realign every part of you using osteopathic and massage-based manipulations. 2. Teaching. Most PTs can teach you how to do the right exercises to help you feel better. Casie is fantastic at teaching you why you need to do what you're doing, what muscles you should be activating and what you need to keep doing after you're done with PT. 3. Knowledge outside of PT. Casie has extensive experience with yoga (she's a yoga instructor), pilates and other areas outside of PT. She applies this knowledge to formulate a whole program for you, to help you feel better. I found this exceptionally helpful. Even though she hasn't necessarily played the sports I play, she was able to relate and understand the the types of movements I would be doing. So, overall, I had a fantastic experience with Novacare and would recommend it to anyone.

I was referred to Novacare by my physician and did several sessions…read more I must admit I found the experience unsatisfactory. The business model at Novacare puts several patients together in the same room and has the physical therapist bounce between them all. The combination of this situation with PT socializing with regular clients and desk staff while they bill you per exercise at over $400 dollars a session left me feeling rather dissatisfied. You can find other highly reviewed Physical therapist in Chicago that will actually dedicate the time you need.

Top surgeon. Dr Sinno listened and creates beautiful results. Every interaction with Dr Sinno and…read morehis staff has been 5 stars. He is incredibly kind, professional, and extremely knowledgeable. This is the surgeon you want.

Dr Sinno is very concerned very understanding and listens to all my concerns. He has done surgery…read moreon others that I know and they all loved it.

Dr. Gryzlo is an extraordinary doctor and surgeon. He repaired my rotator cuff about five years…read moreago, and restored full range of motion and strength to my arm. I recently consulted with him about a knee injury. Dr. Gryzlo took his time explaining in detail the complexities of my injury. He patiently responded to my long list of questions, and I was presented with reasonable treatment options. Dr. Gryzlo embodies that rare and wonderful combination of excelling at his skills and being incredibly kind and thoughtful. The Chicago Cubs and I are lucky to be on his roster!

Torn medial meniscus…read more Who you gonna call? Dr. Gryzlo! Dah, dah, dah, dah, dumm.. Thanks to Adrian, secretary, for working me into the schedule so that I'd only wait 2 weeks instead of 4 weeks to be seen by Dr. Gryzlo. Dr. Gryzlo's resume is quite impressive. He works on professional athletes (think Cubs & Blackhawks), so if he's more than qualified to work on my puny wanna be runner's knee. I was nervous to meet up with Dr. G. Thought he might be some intimidating attending who barely looks or talks with his patients. Wrong. He's got amazing bedside manner, and calmed my nerves about the surgery by spelling everything out for me. He's one of the friendliest and most informative doctors I've ever met. I was directed to Patricia, Dr. Gryzlo's medical assistant, to set up my surgery schedule. She informed me that he operated out of both Northwestern Memorial Hospital (Olson building) and a surgery center on Erie and State. Apparently no residents practice out of the surgicenter so I preferred that location and was assured by Patricia that the cost would be the same if not cheaper than the hospital. Wrong. I called my insurance company and found out that my deductible at the surgery center would be $1,000 and services would only be covered at 50%. This is opposed to having my surgery at Northwestern Memorial Hospital where my deductible would only be $100 and services would be covered 100% after that. So please, always check with your insurance company! Minus one star. On surgery day, traffic was insane so I was 1.5 hours late for surgery. Nonetheless, Dr. Gryzlo was so understanding and fit me right back onto the surgery schedule. Surgery went smoothly, My pain was kept under control. Dr. Gryzlo spoke with my husband right after surgery about how things went and then to me once most of the anesthesia wore off. Talk about effective communication. If I ever have to have orthopedic surgery, knock on wood, I wouldn't hesitate to give Dr. Gryzlo a call. Dr. Gryzlo's specialties: -ligament injuries -knee problems -shoulder reconstruction -sports medicine -elbow reconstructions/injuries

Best Ever.I heard horror stories about Gel injections No PAIN with Dr Hill .He is AWESOMEread more

Dr. Hill performed a Total Left Hip Replacement on me. He completely restored my gait, I walk…read morewithout a limp. I dance for exercise, and I'm completely pain free. Dr. Hill's attention to detail, wealth of knowledge, bed side manor, and his willingness to share knowledge with patients, make Dr. Hill an exceptional Doctor in my humble opinion. I totally recommend Dr. Hill for your Orthopedic Surgical needs.

i have been cared for by anna kipstein since my open-heart surgery and many other issues for the…read morelast 2 to 3 years. she is kind, skilled, and i am happy to have her for pt. i was an inpatient for two weeks after my open-heart surgery. the doctors, nurses, physical therapists were excellent and got me back on my feet.

This place is the best. The people who work here are there because they care about you and helping…read moreyou recover in all aspects of health THIS IS THE BEST