I highly recommend Movement for Life. The entire staff is warm & welcoming. The faculty nice &…read moreclean. Best of all is my therapist, Celeste Lotz. I was so fearful of making my arthritic knees worst in my quest to gain strength before surgery. Celeste has kept me out of pain and has moved me into greater mobility. She is very smart and knows so many adaptations to make an exercise doable. Now I'm gaining confidence that I'll have a good surgical outcome. I will definitely ask Celeste to be my guide through post-surgical rehab. Just can't say enough good things about Movement for Life and Celeste Lotz.

I've been going here for PT for a couple of months and only have great things to say about this…read morepractice. The space is clean, there is plenty of equipment, and my primary physical therapist Taylor Leiby really listens to me and asks questions when I tell him about what's going on with my body. I want to be challenged with my exercises, and he sure delivers! I have also worked with a couple of other therapists when it wasn't possible to book with Taylor, and they were equally as good and made a point of reading through the notes on my situation prior to meeting with me. Tip: Schedule as many appointments ahead of time as possible to ensure you see your preferred PT at the days/times that work best for you, the slots fill up quickly. They're open until 7pm which is a huge plus for me. The front office people are very friendly and helpful too! I highly recommend this practice A++

The besr physical therapy I've had in years in the Ashevills area. They are manual PTs and…read moreexcellent. No time was spent in doing exercises while they count when one could simply do exercises at home. I'm extremely impressed by their expertise, friendliness, and results.

Therapists/medical staff are great, but billing is very shady and/or incompetent. Stuck me with an…read moreunexpected bill of nearly $500. I reached out to Compass a few months ago after getting a referral from my doctor to help with some back pain issues. When I reached out to them, I let them know that a previous PT office I was referred to had initially told me Aetna would cover everything and I'd just be responsible for a $50 copay. The other physical therapist office let me know prior to my first appointment however that after running my insurance, my cost per appointment would be significantly higher and suggested I cancel and find somewhere Aetna would cover. Soon after, I reached out to Compass, let them know about this entire situation over email, and got confirmation that my copay would only be $50. I scheduled my first appointment and three subsequent ones - paying $50 each time. A couple of weeks later I get a call from the staff who runs insurance/billing letting me know there was some miscommunication or mistake and Aetna would not in fact be covering my previous appointments and the amount owed would be substantially higher. I told them I'd like to cancel all future appointments then, given that it was way more expensive. I then got a call from the therapist I worked with (Eric, who was great) asking why I had missed my last appointment. I guess the billing staff I talked to didn't actually delete my appointments in their calendar. He said he'd look into it and see what's going on. A few weeks later, I get a surprise bill in the mail for $490 for the 4 appointments I had. A call with Compass confirmed that yes, I do owe them the full amount. I was told it would be $50 per appointment when I scheduled the appointments (and was encouraged to schedule in advance to make sure I got a spot in their schedule) then was slapped with a bill of roughly $172.50 per appointment. I guess I could only recommend this place if you're 100% sure your insurance will cover it, but even then you better get it in writing or they'll probably try and screw you over like they did to me. In a situation like this, I'd expect the practice to waive the cost as it was their fault in not doing their due diligence or communicating the cost at the time of the appointments being scheduled.

Asheville PT was not as in network facility. Was charge 4x the amount for in network,…read more Receptionist was just making thing ups. Truly she had no idea what she was talking about. The owner which does the billing and accounting supposedly check the insurance and gave this receptionist info that was not tru. Bless her heart.

Shoulder replacement 2/25 recovered pretty well but still had point pain, strength and range of…read moremotion issues 1 year out. Another round of Physical Therapy with Asheville PT and my issues are so much better. So grateful for their care and help with exercises that really worked. Will and Loren helped me understand where and what I needed to do to get better. Watched me do the exercises to show me where it should feel. The are careful and very supportive...

I've had many ups and downs with my health over the years, but 1-on-1 Physical Therapy has…read moreconsistently been there for me through it all. From helping me regain mobility, to providing vestibular physical therapy, and even pelvic physical therapy, their care has made a meaningful difference in my recovery and quality of life. The therapists take the time to listen and provide individualized treatment that truly supports each stage of healing. I'm grateful for the continued support and professionalism they've shown throughout my journey.

I went in for PT for back trouble after not having good results with another PT organization…read more The care I got from Ryan at 1 on 1 was top notch. Very personalized, with follow up calls to see how I was doing. The facility is pleasant and the staff are all very nice. .

Jake has shown me continual exercises that are helping me walk, strengthen my body and not be as…read morefearful of my balance and falling. Their easy to navigate website lists all the exercises and shows me as reminders. I'm able to breathe a little better and have gained confidence in balance and strength building for my lower body. I am so grateful to Jake. he's a calm settling influence in my life now. Have a ways to go. My commitment to his teaching due to great respect for his guidance, knowledge and patient care is a new chapter for me. Thank you Jake!

Excellent care by therapist; all staff very professional. Very clean facility. Therapy has gone…read morevery well.

This physical therapy practice gives you one on one time with the physical therapists for the WHOLE…read moreappointment. No assistants. Gracie is the best. She has helped me through several physical challenges with professionalism & care. I've recommended her to several friends, who have also been pleased with their experiences. Voted best in Mountain Express several times!

As a senior, I've had experiences with physical therapy. This is the best one!…read moreAshley really did right by me. She was always present and listened to what I was describing each visit and then would focus on how to treat me in that visit. Extremely professional, caring, attentive and pleasant. The energy in the place is very positive. Front desk always pleasant, welcoming and helpful. Brenda always finds ways to deal with my changing schedule to get the care I need. I highly recommend Physio!

Movement for Life is a well run organization and very professionally managed. The entire staff has…read morea great and caring attitude toward their work and clients. Treatments are well thought out and individually designed to address the specific needs of each client. Two specific examples: 1. A few years ago, I was treated for a torn achilles. Although I was sidelined for a couple of months, the on-site physical therapy and in-home program allowed me to return to my previous level of activity in less than a month. 2. Currently, I'm receiving treatment for a total hip replacement. The post-op treatment was well thought out and resulted in a lot of progress in the first 2 weeks. Now entering week 5, I have no limitations. In addition, Jim developed on-going, at home programs, that allow me to maintain the level of improvement. I've recommended Movement for Life to four neighbors, each with a different PT need. The feedback I've received from these individuals is excellent and their issues were addressed and resolved.

Professional, knowledgeable, they really work with you to help you heal. I've went here on and off…read morefor years and will continue to go here. I've been to other PT places and they can't even come close to the care received at Movement for LIfe. Everyone in the office is friendly and caring. MaryAnne is taking care of my shoulder this time around, she's amazing.

I am writing this review to warn others about the deeply troubling care my mother received at The…read moreLodge at Mills River. What she endured during her stay was not merely substandard -- it was a failure of basic human dignity that no patient should ever experience. My mother was admitted with a fractured pelvis, a serious and painful injury requiring careful, attentive care. Instead, pain management was grossly inadequate -- her suffering was never brought under control, and she was left in visible, prolonged distress. The facility does not provide patients with catheters despite limited mobility, leaving her lying for hours at a time in her own urine and excrement. This alone is a profound failure of basic nursing care. This is done to encourage patients to get out of bed, one staff member told me. When staff finally did attend to her, the handling of her body was alarmingly awkward. During cleaning, they moved her from side to side applying direct pressure to her fractured pelvis -- causing her tremendous, unnecessary pain. Whether this was due to a lack of training or simple carelessness, it is completely unacceptable for a patient with a known pelvic fracture. The environment itself was deeply distressing. A patient in an adjacent room could be heard repeatedly crying out "help me" -- for an extended period -- with no response whatsoever from staff. That sound will stay with me. It was not an isolated moment; it reflected the culture of neglect that seemed to permeate this facility. The attitude of much of the staff compounded everything. Several wore permanent scowls and did not mask their resentment when asked to respond to my mother's needs. Compassion and patience -- the very foundation of caregiving -- is in short supply when your job is driven by the numbers. I would urge anyone considering The Lodge at Mills River for a loved one to look elsewhere. Families trust these facilities with the people they love most, often at their most vulnerable. That trust was utterly broken here.

My aunt recently completed a short term stay at the Lodge at Mills River following a brief…read morehospitalization. Every staff member our family has interacted with has been friendly, gracious, and caring, starting with Mr. Peters who consistently greets everyone with a smile and a helping hand when they walk in the door. The nursing staff are phenomenal! I have to thank Nurse Cynthia and the Medical Director, Dr. Russell, who helped us get my aunt settled in on Day One. Amanda and Eva have diligently followed up to make sure that my aunt, who requires extensive medical services, always gets the best possible care. Her nurses, including Elizabeth, Marco, Carole, Sean, Mallory, Julia, Olivia, Mike, and Sierra (I'm sure I'm leaving someone out, and I apologize!) are always kind, gentle, professional, and accommodating. They go out of their way to make sure she is happy and comfortable. I just can't say enough about the consistently excellent level of care. My aunt received Speech, OT, and PT services that were specifically designed to meet her individually prescribed goals. My aunt participated in determining what her goals would be in a way that honored and respected her agency. Her progress was regularly measured and shared with her as well as the family. We would like to thank her therapists Nicole, Brook, Katie, Kate, Julie, and Sam (again I'm sure I'm unintentionally leaving someone out!) for all their hard work and for always going the extra mile to meet my aunt's needs, including procuring specific equipment to help her meet her goals. The therapists work together seamlessly to provide excellent support every day, including weekends. The nutrition services at the Lodge are excellent and personalized. Individual requests are not only tolerated but encouraged. The office staff at the lodge know and care about each patient individually. Susan and Shannon have patiently answered all of the family's questions and concerns as my aunt has recently transitioned from short term care to long term care due to her condition. And finally, our enduring gratitude goes out to Courtney, the utterly amazing social worker at the Lodge, who deeply cares for each patient, coordinates services, answers so many questions with grace and patience, and thinks outside of the box to help patients like my aunt live the most fulfilling life possible in difficult circumstances and with attention to dignity.