Joel and his team are friendly, professional and expert. One of our fireplace chimneys was in…read moredisrepair requiring the firebox and smoke chamber to be rebuilt to be fully functional again. This effort was an investment on both our parts to achieve a good outcome. Highly recommend Curtis Chimney & Hearth!

We had a few questions and needed some work done on our wood-burning stove and fireplace. Service…read morewas fabulous from beginning to end. They called to let us know that the driver was on the way. The gentleman that came was incredibly kind and courteous. Levi, thank you so much .You made me feel so comfortable and answered all my questions. Incredibly professional business I cannot say enough good things. Thank you.

No. I would not use them again. They made a real quick buck and NEVER followed up or called…read more Felt I was Overcharged- they requested CASH. Payment of 100.00 on the spot with no prior charges discussed! Rip off .

Bonding product used was applied the thickness of a dime in several areas, half of what spec called…read morefor. The chimney crown was repaired but slanted inward allowing water the penetrate bonding. Bonding started to detach from brick due to thin, 1.3mm, application and water intrusion from poor reconstruction of chimney cap. Industry standard ASTM C887 states properly applied bonding application has a life span of 15-20 yrs. This application failed at 6 years. The rating of 1 star is generous. Should be -2.

I had a furnace acting up and then quit heating altogether and I wasn't personally in town to be…read moreable to take care of it. Called around a few places and Rexroad was the most responsive. Got an appointment very quickly, and if it hadn't been for someone on my side interfering with progress by bringing the wrong keys etc, probably would have gotten the furnace fixed very quickly too. But here's the great thing: at every turn, Rexroad was on the phone explaining what's going on and where to go from there. When everything got fixed, I was expecting a massive bill because of at least two false trips to the property, but the charges were what I would expect for a typical in-and-out weekday repair at a reasonable rate. If I have another HVAC problem, I'll call Rexroad first.

From the owner: We are a local heating and cooling company dedicated to quality work and great customer service. We…read morehave been a proud Lennox dealer for over 75 years, and our service technicians have the experience and knowledge to service most residential HVAC systems. If you are looking to replace your existing furnace, schedule a repair or maintenance service for your heat pump, or need assistance with any other HVAC needs, our office is always happy to help at (304)296-4363.

I don't think I have left a negative review for anyone... ever. I had Rising Sun with Chris…read moreBailey, the owner, as my project manager, renovate my home (3 bathrooms, flooring, woodwork, 2 porches, columns, roof, gutters, etc.). It was the most frustrating, disappointing and stressful experience I have had with any contractor during my lifetime. I have renovated numerous rental homes acting as project manager and hiring sub-contractors over the last 20 years but I hired Rising Sun for my home because I didn't want to have to actively supervise and was new to the area so I wasn't familiar with the local services providers. To be clear, Chris Bailey is talented and is capable of creating some beautiful, quality projects but it seems to depend on his interest and mood. IF there is an issue, he is a master at blaming, dodging, avoiding, denying and manipulating... basically he is smooth talker and doesn't want to take responsibility for mistakes or poor quality unless cornered. I never would have hired Rising Sun if I had known what I know now. I do NOT respect, trust or recommend Rising Sun. He is not worth his inflated pricing. The two main issues he now refuses to address are the sub-standard roof and gutter installations. *His contract stated that my roof would be installed by a Certainteed approved installer but it was not which voids the product warranty. I have brought this up numerous times and he will not address that fact. I now have a new roof that leaks but Mr. Bailey claims that it is installed "properly" right after also stating that you "can't tell without removing shingles." His contract provides a 25 year labor warranty but he won't pay for a Certainteed approved roofer to fully investigate the leak. He will dodge, deny and blame but refuses to acknowledge the fact that his original installer was not what was promised in the contract. I have already arranged for and paid for 3 roof repairs in a different area before contacting him about the new leak. In addition, the soffits were forcibly pried away from the roof during install and not bent back leaving room for animal and pest intrusion into the soffits which resulted in a squirrel gaining access into my attic. More repairs that I had to pay for due to sloppy work. *The gutters were installed by inexperienced workers through a contractor that was difficult to contact and deal with. I sent an email to Mr. Bailey about all the problems with the gutter install - incorrect pitch and improperly sealed corners mainly - and he stated "there are no good gutter installers in Morgantown but at least this one will come back to correct mistakes." It was very difficult to get any corrections made and finally Mr. Bailey just handed me the phone number for the contractor to deal with myself. After one section of gutter fell off the house, pulling the facia off with it, another contractor I hired fixed it and told me that there were not enough fasteners and they were only screwed into the facia, not studs or rafters, which is why it failed. I paid for those repairs and the pitch is still off on the other gutter spans so I am still experiencing issues. Mr. Bailey claims that he recently confirmed proper fastener spacing and install, but the first gutter run I checked (the one I have brought to his attention numerous times) has fasteners spaced up to 46" apart (36" is the maximum acceptable in warmer climates with 16"-18" being the standard for areas with heavy snowfall). *Our contract stated an expected project time of 10 weeks. I typically increase the time estimate in my mind to prevent frustration but Rising Sun was working on my home for 10 months. *The first bill he sent me was for thousands of dollars with no explanation of what I was paying for. The company seemed surprised when I asked for a specific breakdown and invoices justifying the charges. *Mr. Bailey doesn't listen and is easily distracted. I sent photos showing what I wanted and the feel I was going for and initially he seemed to understand because it was consistent with his previous projects. Then he would ask the same questions over and over, ask for the photos again and install something so different and wrong (specifically a wood accent ceiling in the master bedroom) that I thought he might be thinking of a different project. He attempted to charge me for the install, the removal and the re-install when it was his mistake and lack of supervision that caused the problem. *He does not supervise his contractors/workers as stated in his contract. He would usually come by if there was an issue but many times he would reschedule, run late or just not show up for appointments even with his contractors/workers. I was constantly asked by them what they were supposed to be working on and for details that I had already given Mr. Bailey. For more details, see my Facebook review.

To say that having our new home built by Rising Sun was a terrible experience would be an…read moreastronomical understatement. No amount of words could describe just how awful our experience was. I have personally been in construction for 10 years as an IBEW electrician, I know how construction is supposed to go and how people should be treated. This company raked my wife and I over the coals for 15 MONTHS on a 1,478 square foot cabin style home. We were treated with disrespect from the owner, argued with, and ultimately have a bran new home that we are not happy with. To say Rising Sun performs shotty, poor quality work would once again be a huge understatement, not to mention they DO NOT stand behind their work. If you confront them about an issue they will argue, drag out the project, and the fix is just as bad, if not worse, than the original issue. We are living in the home and I am fixing things (what is fixable) as time and money allows. It will take a while to make the house what is should be. Again, no amount of words can really describe our experience. I wouldn't recommend this company to my worst enemy. I am writing this review so that good people, like my wife and I, have a chance to NOT go through what we went through. Do your homework on contractors! There are good ones out there, I assure you this in not one of them. PS- just so that the pandemic can't be used as an excuse, I should add our build started in early September 2019 with an (original) completion date of March 2020 ( ending up being late November 2020). *Update: We have been living in our house for 16 months now. We have siding literally falling off the house, drywall cracking wall to wall, drains leaking, fireplace that never got vented, and more nail pops and floor squeaks than you can shake a stick at. Our chimney is wider on the bottom that the top causing a major eye sore. When I asked the owner about this back during construction his reply was "I don't have the money in the job to fix it, sorry". So that's what we are left with. Yes, we absolutely should have sued, but unfortunately all of our money went into the sorry excuse for a house that they built us so we didn't have the money for lawyers, court costs, etc.

We are currently pursuing legal action to recoup our money that was given to James Baldwin at…read moreSelect Decks. We have been unsuccessful in communicating with James to resolve our issue. I have called, texted, emailed and even visited his place of business to talk to him. Our decks were to be completed by the end of May, and there has been NO work started, at all. Of course, communication before he received our down payment was easy and timely. Do not use this company! I would give him negative stars if I could.

Update: Mr. Baldwin still has not provided us with the $12,676.10 that he stole from us. Further,…read moreour lawyer is having an impossible time locating or contacting him. Not only is this company practicing theft, they are impossible to communicate with, even professionally, Please let me know if you are even remotely thinking of using this company and I can personally share our horrible story with you.

Top notch sales and service. Products are exquisite and fairly priced…read more Extremely pleased with my new kitchen table and chairs.

Received a dining table that sits too high with the chairs. It is totally useless as of now. My…read morechairs are too wide to fit on the end of table. Would have been nice if the salesman told me over the phone. I am out of state so I relied on their "expertise" along with my many phone calls and questions I had. They have offered no help whatsoever. I wish I would have never shopped here.

We contracted Davis Kitchen and Tile to remodel two bathrooms in February of 2026. At the…read morebeginning they were very responsive, conducting professional meetings, presentations and agreements to perform the work we were seeking. We provided them with our desired timeline of completion by father's day weekend in June (4 months) to which they agreed was more than reasonsable. We put down a deposit for the work and that's when problems began. Despite several requests via email and voice mails requesting a projected start date, we were ingnored and our messages went without response. It wasn't until I requested to terminate the contract and get a refund that a representative from DKT contacted me, apologized for the problems, identifying unexpected personnel turnover as the reason for our problems but that work will be beginning on June 14 and will most likely be completed within three weeks. DKT did show up on the morning of June 14 and began demolition of one of the bathrooms, removing the shower, toilet and sink/vanity, a solid day's work. However, that's where work has stopped for the last 3 weeks. Now we have a semi-demolished bathroom, with material sitting on our walkway and are again experiencing unanswered messages regarding our projects. The chronic inconsistency, poor communication and lack of progress, as well as what seems to be habitual over-promising and under-delivering has made this entire process and experience one you should avoid.

We just got new kitchen counter tops and a gorgeous tile backsplash from Davis Kitchen and Tile and…read morewe are thrilled with the result and everyone who was involved in our project was professional, friendly and a pure pleasure to work with. They worked until we were completely satisfied and we sure are. I would recommend this company to everyone.

I requested a deep cleaning of my one floor home. They only sent one person, she started after 9a…read moreand left at 1 p. Cleaner never picked up or moved anything to clean and left lots of things undone!! Contacted supervisor and complained. Supervisor said they took pictures of done stuff and I replied they didn't take pictures of the areas left undone!! Said they would come back and fix the little things. Said never mind there were just so many little items. Did not get value I expected from a "deep " cleaning!!

Extremely through and professional. My house was a wreck and they got into every nook and cranny…read moreand left the place shining. Highly recommend.