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Mountaineer Ford

2.0 (5 reviews)

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19 days ago

good sales team! but the service department is absolutely crap! do yourself a favor and go somewhere else!

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5 months ago

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6 months ago

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1 year ago

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2 years ago

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Beckley Buick-GMC Auto Mall

Beckley Buick-GMC Auto Mall

(11 reviews)

Professional and courteous! Offer great deals. I just purchased my 6th vehicle in 4 years from…read morethem today. Wouldn't think of going anywhere else!

I will never buy from this place again I pick out a jeep and it was during the snow week that we…read morehad a couple of weeks ago ago I noticed a little bit of paint missing on the fender well I asked could they fix the issue where I'm giving them 19000 and all said and done with the bank it came out to a almost 27000 for this jeep they said no we will not fix that so I was like okay it's very small I can due it myself so I finally got to get this thing cleaned up about a couple days ago or so I noticed there was a lot of paint issues dents and the the outside window pieces on one side was broken in half and keep in mind the window piece wasn't cheap and got all the damage appraised by a loyal paint and body shop its gonna cost roughly almost 2500 dollars to have it fixed so then the messed up thing is I was driving it yesterday the check engine light comes on says o2 sensor so I take it back to them because I got a warranty on the vehicle figured it would be covered specially where I've only had it a couple of weeks and to make it right they would fix it no cost any other places would have where I've had it such a short time oh no they said I'll have to pay up to 500 dollars more likely to get it repaired but if it goes over 500 I won't have pay any more than the 500 plus tax the point is when iv had warranty on my vehicles I don't have to pay out of my pocket specifically if I only had it for a few weeks and not only they got me good on those damages I'll tell you what and I've bought quite a Few cars over the years and when other dealers that sell you car 19000 plus there ain't no problems or damages to all you other customers make sure you pay attention to what vehicle you are buying from them because specially there used selection they wont fix a thing they just what your money and it's sad because you got people like me that works two jobs to survive and can't afford things like this but like I said I will never buy from here again

Mountaineer Mitsubishi - Ribbon Cutting at Mountaineer Automotive!

Mountaineer Mitsubishi

(14 reviews)

Do NOT recommend. We purchased a vehicle from the Dutch Miller lot near Sophia WV in Sept 2023…read more These people are the reason auto lots get bad reps, straight lying slime balls. They "say" a 31 point inspection has been conducted before purchase, only for issues to arise the next day. We were told the breaks screeching was where it had sat, give it time & the sound would go away. I mean, why would they sell a car less than a year old with bad brakes... ha. They can & THEY DID. After our 1st "complimentary" oil change, they brought out a bill for almost 515 bucks for new brakes... uh, what? So yeah, there's that. Not to mention how the vehicle was supposed to have been detailed 2 weeks after we had it (why wasn't it cleaned prior to showing it on the lot)? The guy who performed said detail a couple weeks later must've been blind. It's almost like he sprayed the carpets with water & called it a day. After wasting 3 hours of our time, I detailed it myself. These folks should be ashamed, but I'm sure they're all pretty pleased with their skeezy ways. Proceed with extreme caution when choosing to visit this trash establishment.

Do not buy a car or truck from these creeps. And never…read morecomplain to them in person. My "new used " car I purchased from the dealership, 2019 4WD Ford Escape has a cluster panel failure issue ... the dealer service manager refuses to fix the car after a service employee mechanic witnessed the car panel and consequentlymade an appointment for repair.. I showed the problem to Mr Wise (purchased through him) and the car is under both factory and extended warranty . Finally they agree to fix it ... I drive over 47 miles ... sit in the waiting room from 8:30 to 11:30. Employee comes in says my car is ready. Except we didn't fix your instrument panel as still the computer won't recognize the fact the part is defunct. I went specifically to have that repaired so I can see the dashboard at night. I complained. They pull their very aggressive service manager out who immediately tells me I have to leave ... I said I'm not leaving until someone comes up with a plan to fix my car. It's not safe. I was escorted out by force at the hands of a Beckley police officer. Who grabbed my bad arm and yanked me out the door. The State Police were very nice to me. Sadly I witnessed the same service treatment given to an extremely elderly woman (I'm 64) ... she was in tears .... complaining they said they were going to fix her car very upset. Tattoo guy comes out and tells this raisin of a woman that if she doesn't leave he's calling the police. It is thier habit I've learned. Not only was I lied to but I realized when I cut home the carpet under the driver's side was ripped up. So apparently they did something behind the dash. I have no idea what. I'm now taking my business to Princeton dealership who were very nice and will honor the warranty and replace the failing panel.

Mountaineer Ford - car_dealers - Updated May 2026

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