I can't recommend Cool Mountain Air HVAC enough!…read more My air conditioning decided to stop working on the hottest day of the year. To make matters worse, it was right before a holiday weekend. I didn't realize there was an issue until I got home around 10PM on Wednesday, so I sent them a message expecting to hear back the next day. To my surprise, they had me scheduled and were at my house by 11AM Thursday to diagnose the problem. After taking the time to thoroughly inspect my system, they were completely upfront and honest with me. Because of the age of my unit, they explained that while they could attempt a repair, there was a good chance it wouldn't truly solve the problem long-term. At no point did I feel pressured! They simply gave me the facts, answered all of my questions, and let me make the decision that was best for me. What impressed me even more was how quickly they moved once I made my decision. They were able to get me scheduled for a new unit installation the very same day they diagnosed the issue. Before they left, I had all the details about the unit they recommended, exactly what would be installed, and the total cost. There were no surprises, no hidden fees, and no uncertainty. In less than a week, they were back to install my new system. They didn't rush the job just to get to the next customer. They took the time to make sure everything was installed correctly, cleaned up after themselves, and thoroughly tested the system to ensure everything was working perfectly before they left. Their reliability, incredibly fast response time, honesty, and dedication to doing things the right way are second to none. As a woman, it can be intimidating to hire contractors because you never know if someone is going to take advantage of the situation or try to sell you something you don't actually need. I never felt that way with Cool Mountain Air. They treated me with respect, were transparent throughout the entire process, and earned my trust from the very beginning. Josh, Alex, and Scotty are an incredible team. The fact that they responded so quickly during one of the busiest times of the year, just before a holiday weekend, speaks volumes about how much they value their customers. They have gained a customer for life, and they will be the only people I call or recommend for HVAC work. If you're looking for a company that genuinely cares about its customers, stands behind its work, and treats you with honesty and respect, look no further than Cool Mountain Air HVAC.

One day installation of central a/c system (had existing venting). Prompt, responsive, good price,…read moreneat.

Clyde did a great and thorough job doing the service maintenance on our heating system today…read more Always pleased with the service and technicians from Groggs!!

My mom has a contract with Groggs. We called today, a Saturday, bc we have an outdoor faucet that…read morewill not shut off and have had to shut off the water to the whole house. Google them and you too will see it says 24/7 emergency services. Again, she has paid for a contractual service agreement with them. The woman said they wouldn't be available until THURSDAY!!!! They have NO ON CALL PLUMBERS AVAILABLE!!! Also, in the past they have had to "fix" the same problem with the faucet in the kitchen MULTIPLE times... in other words, the problem was NOT fixed but had to be repaired AND PAID FOR multiple times. She has gone to purchase gallons of water, and said she will not renew her contract with them again. The people have always been nice when they come to the house, but what good is that if the problems keep recurring, or if they and their 24/7 SERVICES ARE NOT ACTUALLY AVAILABLE FOR SIX FREAKIN DAYS?!?!?! Nope. No more Groggs for us.

As a landlord, I've used these folks quite a bit in the past to the tune of around 2-3 K$ and would…read morego out of my way to recommend their services. however the 2-3 times I've needed service, I've called multiple times, and left several messages. only to be ignored. so I suggest same for them. Ignore them. evidently they don't need the work, and I'm not in the habit of chasing folks down to give them my money. Gary Talley 304-629-5165

They did not have all the parts they needed on the first visit. On the second visit they did not…read morehave all the parts they needed again. They did not notice that they did not have all the parts until they had cut through the copper line that was to be repaired. It took them 15 minutes to find the parts in there truck. They worked for 2 hours & 15 minutes. That included the repair to the copper line he cut through. He wanted paid for the full hour for the first visit that he only worked 30 minutes. They wanted $300 for the labor. That is 3 hours of work. There truck was a mess. They are very disorganized on parts. They did not even give me a receipt.

I stopped into the shop and scheduled a service visit for my clothes dryer. I was given a date and…read morewindow of time to expect a call from one of their technicians. I received a call from Matt, who was polite and professional. I was able to explain the problem with the sensor dry feature and he was able to quickly diagnose the issue. Unfortunately the issue could not be fixed because of the age of the appliance, and Matt took a moment to show me his reference resource as proof. I was not charged for the service call, which I greatly appreciated. I have done business with Speedway Appliance a number of times in the past and will not hesitate to call on them again for my appliance service and repair.

From the owner: Speedway Appliance has been in business since the beginning of 2001 and has been providing…read moreguaranteed affordable appliance ever since! Now along with refurbished appliances, Speedway, also offers Brand New Grade A scratch and dent appliances that come with the manufacture warranty! We've just recently became a Beko Certified dealer and offer brand new appliances as well! If you're in need for appliances come see the largest selection in the area! Call us today or visit our website! Need a new furnace or air conditioning? Speedway is now offering this service to bring even more comfort to your home! We guarantee to beat any price you receive from a competitor and back our work with a 10 year warranty! We're excited to be your appliances and HVAC dealer!

They are truly as good as it gets! They have been wonderful every time I have used them. They are…read moretrustworthy, reliable, and very reasonable. Call them first and you will save yourself a lot of headaches and aggravation.

From the owner: Servicing Fairmont since 1961. Lennox Inc. dealer 2000 to…read morepresent.