1. Speedway Appliance

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Clarksburg, WV

Speedway Appliance

5.0 (1 review)
Closed • 8:00 am - 6:00 pm

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1 year ago

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Don's Appliances - Don's Appliances Logo

Don's Appliances

(9 reviews)

I'm writing this review to warn others about Don's Appliances' warranty service. I purchased a…read morehigher‑end washer from them in 2024 along with their warranty. Less than two years later, on May 30th, 2026, the pump and circuit board failed. I expected the warranty to help--what I got instead was a service nightmare. I was told the earliest appointment would be July 2nd, more than a month out. With no other option under their warranty, I accepted it. I have a family of five, and being without a washer for weeks meant hauling laundry baskets to a laundromat and spending money I shouldn't have to spend. Then on June 10th, they texted offering an earlier appointment. My wife responded within six minutes, but the slot was already taken. They told me "texts can be delayed" and that the appointment was filled. I had no idea I'd have to compete for service under a warranty I paid for. I was also told they only have one technician covering Pennsylvania and West Virginia. Their staffing issues somehow become the customer's problem. When the technician finally arrived on July 2nd, he couldn't fix the washer because a part needed to be ordered. He said he'd return July 9th. Today, I received another message saying the part didn't arrive and the appointment was pushed to July 15th. If the part truly didn't come in, I understand--but if the first appointment hadn't taken over a month, the part could have been ordered long ago. To make matters worse, when I asked to move the July 15th appointment by one day so I wouldn't have to miss work, I was told the next available date would be August. Customer service reps have been polite, but clearly overwhelmed. They even admitted that many customers wait up to two months for service, as if that's normal. I will now be 46 days without a working washer, and still waiting. Don's Appliances needs to hire more technicians and stop selling warranties they can't support.

Bought a gas range and refrigerator May25th. Spent o er $3000 and salesperson, Morgan, said he…read morewould order me a griddle for my range. I called, sent text, went to store, my daughter called them and went to store and as of Sept 13th I have never gotten 1 call or msg from Morgan. Dent on new fridge which wasn't there when I bought it My daughter and I both checked it over since I bought the floor model. Dented during delivery. Was going to purchase washer and dryer but at least Lowes never lied to me. Will never recommend this store.

Daily Home Solutions

Daily Home Solutions

(14 reviews)

We have been seeking someone to look at our Bosch Dishwasher for sometime. It had a warranty…read moreremaining from Bosch and they sent on of their contractors out. His diagnosis was that we don't clean our dishes well. He basically berated us. Then I go to Yelp and Daily Home Solutions responds quickly. I explained that hat was happening and he quickly told me he can look at it. He sent a request to pay the initial service fee. He scheduled an appointment and updated me when he was close by. He had the part, very professional, wore a mask inside. We don't require it but it may have made him feel more comfortable . He was polite, he immediately knew the issue and began resolving the issue. He got 50% completed but the part that Bosch sent him was incorrect. He carefully showed me the part that he had didn't have a chip inside. The one I had did have a computer chip that informs on how to drain. Quite interesting. He came back the next week, installed the part quickly. My recommendation is this gentleman for any appliance issues. I know my first call is to him. He's prompt, professional, great conversationalist, overall superb service.

We had a warranty service from Home Depot which resulted in two other companies that were unable to…read moredo the job. While the warranty company ultimately reimbursed us, it was Eddie that came to the rescue! Further, Eddie was able to diagnose the problem and solve it in 15 minutes - the other companies wanted me to remove the wall oven (about 400 lbs) from the wall. This really demonstrated for me the common-sense, tactical approach Eddie applied versus the other technicians' sledgehammer-on-a-fly approach. Yes, I fully recommend this service and Eddie!

Speedway Appliance - homeappliancerepair - Updated November 2026

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