They are great!!! Bill was so helpful repairing my wifes vehicle. Great service at a fair price…read more Not many auto mechanics we trust, unfortunately my wife has been taken advantage of at other locations I won't mention. But not here!!! Great peeps.

Martinsburg Auto are awesome!!!…read more Today was the 4th or 5th time we have taken our car there, they are always friendly and have time for you. Jason and the crew are knowledgeable and will advise on the best service FOR YOU - not what will make them the most money. They are always willing to at least take a look at our car if we don't have an appointment to see the severity and if or/when we might need to return. Honest, fairly priced and timely service. A+++

Great service. Always helpful and friendly when I come in. They're always willing to work with my…read moreschedule. Great prices too. Would recommend.

Excellent service! Erwin, the service manager at the Hedgesville location is the best. He is…read moreexceptionally helpful in guiding one to what is essential to keep your vehicle maintained. The service personnel are very knowledgeable and helpful!

Cool Green Auto has been consistently excellent to work with. Every time we bring our vehicle in,…read morethe team is genuinely helpful and patient. Taking the time to walk us through what needs to be changed, why it matters, and what our options are so we can make a confident decision. A huge shoutout for their newer online video inspection service, too. Being able to see the cause of an issue instead of just hearing a description makes the whole process so much clearer and more transparent. It takes the guesswork out and helps you make an informed choice without feeling pressured.

I encourage everyone to read the negative reviews. I'm pretty sure they're asking people to give…read morethem positive reviews. If you're going to have major work done on your car do not go there. I was given a warranty. My car did not run correctly after I took it there. They damaged the sensor for my ABS and then when I try to hold them to the warranty, they told me oh it's not what they did have to be something else wrong with the car even though when I took it in what they fixed they told me was the only thing wrong with the car. Corey is diabolical, perfect pathological, liar, passive aggressive I would not recommend.

I had a minor accident with my car and after checking around and reading reviews, this shop seemed…read morelike the most reliable option. Sam really proved that right. He's straightforward, honest and got the job done quicker than I expected. The price was a bit on the higher side but to be fair, I'm the one driving an expensive car so I can't complain too much. Overall, great service and someone you can actually trust. I'd definitely come back if I ever need work done again.

Caught a flat at work, order tires. Drove my car with a flat across town while on the phone with…read morethem. They said they could get me in that day. Hour later I'm back on the road with two new tires. Reasonable prices

Car was in need of a oil change and this place is about a mile from my house. Called up and…read morefriendly owner Eric told me they were very booked but could squeeze in an oil change for me, same day. So surprised, I dropped it off and they had it ready for me in a few hours. Price was much less than I was used to paying for full synthetic so I was happy. Highly recommended!

I was traveling from Solomon's Island Maryland in my RV it is a 1988 Chevy Fleetwood it was…read moresluggish going up hills, I stopped at my sister's house in Hagerstown made some phone calls to other places that work on RVs went to one place they only worked on diesel vehicles, so they refer me to complete car Care. I called complete car Care talk to Eric he told me to bring it in so I got there before he was getting ready to close and explain the situation to him, so he told me to bring it back the next day and I did first thing the next day. He took it for a test drive with me and explained everything on what it was doing and what it could be. He looked at it and found out I needed a starter and carburetor cleaned and some other things had to be done he was very thorough on what it was and what had to be done. There was some things that had to be fixed but I didn't have the time, I had to get on the road back to Pittsburgh PA. But I am thankful he got me back on the road where I can handle the hills better and make it back. If I had more time I would have let him complete everything. He is a very good mechanic. Not only that, he text me to find out if I made it back safely. Thank you very much Eric I appreciate your concern and the great work that you do. May God continue to bless you and your business. Thank you, Eleanor Sweed

I had the best experience at Mike's SerVice Center in Berkeley Springs as I was on my way from…read moreWashington DC to Ohio. My low coolant light came on (despite just having it at the dealer for service) and I went into Hancock MD hoping to find someone to help me. I didn't find anything there but googled service and Mike's shop came up. I was nervous about my car, but Mike and his crew made me feel at ease. They are friendly, knowledgeable and through. They made sure my car was road ready again. And I felt safe on the road again! Thank you Mike and team!

I have been here several times for inspection. Once for an alternator. This year I asked for an…read moresynthetic oil change at the same time as my inspection. I have never been charged $80 for an oil change for my Corolla! They charged $10/qt (44.50), $20 for "oil change&filter" $6.50 for filter, and $8 for "shop supplies". I felt so incredibly ripped off. I will never return. I can't imagine what taking our truck there would be. I've never particularly enjoyed that when you show up, no one greets you. You can look Mike in the eyes as you exit your vehicle and he will walk away to the back. Just dealt with it. I hope this review helps someone else know what to expect if they go there for an oil change.

Had an intercooler installed here plus replacement bulbs and carbon clean for my Mk7 GTI. Everyone…read morewas friendly and welcoming, and the price was more than fair. It's also been a few weeks now and the car runs nearly as new! I appreciate these guys being awesome to the MQB community, and thanks Haile and Kenneth for the recommendation! Will definitely consider coming here for more work to be done.

Had the guys there lower my Audi and install drilled and slotted rotors and ceramic pads. Flawless…read morework. Highly recommend Kenny and the crew.

Did a brake job for me. The price was fair and he did a great job. Inspected the car and gave me…read morerecommendations for future service. Highly recommend.

first time dealing with him,I couldn't of asked for better service.even thought he didn't charge…read moreenough for the convenience of coming to me.being a single mom who works crazy hours I loved the convenience of not having to go sit at a shop. I recommended him to anyone I knew who talked about car repairs. however the 2nd time,he misquoted me price &I assumed he did but he said he would be out the next week. I got the parts needed,texted him about 3xs asking when he could come.no reply.bad communication and customer service.if he misquoted me(and I figured he did) i am very easy to get along with alls he had to do was tell me so.knowing I would have to go somewhere else & pay the higher prices. it's breaks & rotors& i have a kid..it's a safety issue & I would of paid whatever he asked... after the 3rd text I sent & no reply.. I had to go somewhere else 40 mins away to get them done asap..and even more than the price he should have quoted me at. This was disappointing as I am a woman who knows nothing about cars & was looking for a long term mechanic.I would of gotten him a lot of business too working at P&G and my coworkers in the same situation as me.. where this would of been very convenient for a lot of ppl: so I went back & told the people I suggested him to.. how bad his communication was nothing like my 1st experience so up to them to use. but I no longer suggest. still never heard back. no "I'm sorry I misquoted" or a reliable company could of matched the price as his fault he misquoted. but regardless I would of paid him what he asked for good communication and convenience.. so sad ! could of had a long time customer here as my car is getting close to 100,000 miles and it's going to my son in a couple months & I definitely want to keep up with services for my kid to be driving. :(