Consider this a 4.5 star review. Got my wisdoms out in two go's, one side then the other. First time was great. Dr. Nijhawan was warm and kind and made me feel comfortable before the surgery. It was all done in like twenty minutes then I woke up and loopily ranted about the job market. I woke up on day two with no pain and only had a little swelling. The other side on the other hand was not as great an experience. I predicted I would have way more pain since one of the teeth was impacted and close to the nerve and started panicking when I was in the chair getting sedated because "lights out" didn't happen as fast as last time and I was wondering why I was still aware and conscious when he started picking up tools. The doctor seemed to have a more blasé attitude the second time around maybe because I'd already gotten the surgery once. My memory cut out after that so I know I did get properly sedated but the way I was being treated with less care sort of set the tone for my recovery. I have no complaints about the actual work itself. The sites have healed up well and are already pretty much closed. All of the assistants who were there when I woke up both times were very nice and caring. Shoutout to Mansi for shushing me when I was revealing too much about myself while my mother was in the waiting room across the way. My prediction about the pain was correct. The evening of the surgery the ibuprofen wore off a couple hours before I would be able to take the next one so I took the backup medication. But neither the bottle, nor the pharmacy sticker, nor either of the post-op instruction packets said I had to take the loading dose on an empty stomach so I ended up in severe pain for several hours and having jerky muscle spasms every twenty to thirty minutes as a side effect and I just iced the area (which had swollen up a lot) until I could take another ibuprofen and the pain subsided. Later I found the correct instructions in the medication brand booklet they had given me. Completely my fault for not reading through all of the materials they had given me beforehand but if a patient has to read through multiple packets and booklets to get to the correct medication instructions the instructions probably aren't obvious or accessible enough. Plus I didn't think I'd need the backup meds based off my first experience and I was in too much pain to wait any longer by reading. I don't know if it's normal to not be seen by the doctor at all during a followup and be seen by one of the assistants instead. The doctor could've just popped in for a minute and leave like the first time. I guess he was busy. Again, all of the assistants I've interacted with directly are very sweet and kind and I liked the assistant who did my followup, so no complaints there. Warm thank you to Miles for being kind, gentle, and attentive before my second surgery and during my followup appointment. Their care and Dr. Nijhawan's work are the best part about this place. Overall if you want to be in safe hands and you want your procedure done correctly without complications this is the right place. tldr; very competent care, slightly inconsistent attitude. read more

I had an excellent experience at Mountain View Oral Surgery and highly recommend them. First, it should be known that I am phobic of needles. I explained this to Dr Sumit Nijhawan (oral surgeon and MD) when we had a consultation before a tooth extraction. He listened carefully to all the ways I stay calm: taking a 5 mg valium before the procedure, having my husband in the room when I get the numbing shot, not tilting me too far back in the chair, and inhaling nitrous oxide during the procedure. He immediately allayed my fears and assured me we would do all of those things. During the procedure I was pleasantly "out of it". Dr N kept me informed of every step, and calmly and clearly communicated to his assistants throughout. It was a well-practiced team. I was surprised the procedure (tooth removal and graft) went incredibly smoothly and the extraction site healed fast. In hindsight, it should not have been a surprise. My prosthodontist, Kevin Lin in Sunnyvale who is a perfectionist, recommended Dr N. Dr Lin. I respect the recommendations I have received from Dr Lin. Dr N is a skilled surgeon, and I believe this minimizes complications. I did not need pain killers afterwards. Fast forward to 6 months later when the post was inserted into the graft and then 6 months after that when a short visit confirmed everything looked good and I was ready to return to Dr Lin to make an impression for the crown. In addition, the ladies at the front desk are very knowledgeable, courteous, efficient, and above all, cheerful and empathetic. They were very helpful when we were searching for good dental insurance, and were always accurate and efficient in their billing. They gave lots of reassurances and helpful post-op instructions. It's always a pleasure to see them. Mountain View Oral Surgery is definitely a 10 out of 10. read more

I've had a rather "eventful" dental year -- the kind where you start recognizing your X-rays more than your own selfies. In the past six months, I've had multiple procedures, including wisdom teeth extractions on both sides and the removal of a cracked molar that had a crown and a painful abscess brewing underneath. Not fun... but here's the part that was great: I was referred to Dr. Arjun at Mountain View Oral Surgery. From day one, Dr. Arjun was fantastic. He patiently explained what was going on with my teeth and the cyst, laid out all the options without any pressure, and somehow managed to keep me calm despite the fact that I am (a) very opinionated, (b) very strong-headed, and (c) very terrified of needles, blood, or anything sharp enough to even think about touching me. He walked me through the pros and cons of each approach, even suggesting spacing out procedures because he could tell how nervous I was. He was honest about the mild risk involved with the molar extraction but also confident and reassuring -- enough that I ultimately trusted him to go ahead with it. And I'm genuinely glad I did. The procedure went smoothly, the graft was perfect, and best of all... the constant, nagging tooth pain is finally gone. His staff deserves just as much appreciation. Across three procedures in six months, they were consistently kind, patient, and wonderfully good-humored -- which is impressive considering how panicked I can get when a needle comes within a three-foot radius of me. They always managed to lighten the moment and genuinely cared about making me comfortable. All in all, I'm incredibly grateful that I ended up in Dr. Arjun's care. While I wish no one ever has to experience dental emergencies, if you do find yourself needing extractions or oral surgery, I would wholeheartedly recommend Dr. Arjun and the team at Mountain View Oral Surgery. They're the kind of professionals who turn a stressful experience into a surprisingly positive one. read more

I had an absolutely infuriating experience with Dr. Sumit Nijhwan at Mountain View Oral Surgery, and I feel compelled to warn others about their appalling lack of transparency and accountability when it comes to billing and insurance. While the dental procedure itself was fine, what happened afterward was an absolute nightmare. Before the procedure, I was informed that a biopsy would be sent to a lab for analysis. What they conveniently failed to mention was that the lab they use is out-of-network, which resulted in me receiving a shocking bill of $1,148--an expense I had NO warning about. They make you sign a disclosure form without explaining the critical detail that the lab is out-of-network. Worse, they lead you to believe that in 95% of cases, the charge should only be a base fee of $250. After I complained, they casually mentioned over the phone that it "shouldn't be more than $350." But when you tell them you were billed $1,148, their response is, "You should talk to the lab directly; we won't deal with it," despite claiming they "trust this lab completely." As a patient, I had no idea what tests they even requested from the lab or why the charges ballooned to such an outrageous amount. This office takes ZERO ownership of the situation and leaves patients to fend for themselves. Their communication is a complete failure, and their shady practices make it impossible to trust them. Dental care is expensive enough without being blindsided by hidden costs and poor communication. Patients deserve clear and honest information about where their samples are going, the costs involved, and whether it's covered by insurance--BEFORE any procedure is done. Mountain View Oral Surgery failed miserably in this regard, and I cannot recommend them to anyone unless they overhaul their billing and insurance practices immediately. Avoid this office unless you want to be left holding the bag for their negligence. read more

My daughter had emergency oral surgery and once we walked in they greeted us with a warm welcome. She had to get 4 wisdom teeth extracted and they did an amazing job. The doctor was so nice and made daughter feel so comfortable. They surgery was a success and she is healing up nicely. I'm definitely going back. The staff is great!!! I was so appreciative. read more

I wish I never went here. Customer service: 0 Dental Service: 2 Professionalism: 1 * background, my dentist recommended this place, which is why I went and I was honestly too occupied to do my own research. I came here to get wisdom teeth extraction* Firstly, to schedule an appointment, I emailed and called. Took a year to get a response. Secondly, finally got an appointment and was told to come at 12:45 for whatever reason. I came right at 12:45- they were on lunch until 1 and the front desk had no idea why someone would tell me to come at 12:45. I filled out and submitted paperwork TWICE before coming. Scheduling my wisdom tooth extraction- I scheduled an appointment on January 6 for a wisdom teeth extraction February 3rd. They finally decided to prescribe me medicine a DAY BEFORE my procedure. They had a whole month to do that. Such an inconvenience. I had filled out two documents of paperwork that listed my preferred pharmacy. When they finally gave me a prescription, they left one out. So Friday comes, and I have my surgery, they call me later that day to tell me they are adding another prescription. So the same day I got my procedure, I had to drive to the pharmacy to get medicine. Surgery- I was told I would be getting general anesthesia, but I was awake the whole time. It was only an hour procedure and I was awake for a while, which is why I believe that I was awake the whole time or at the very least, the majority of the time. During the procedure, I felt something painful and I could hear the dentist telling someone to give me more numbing medicine. I could also feel the needles in my arm and they were painful. I heard them say I was having an allergic reaction- something I never had before and I've had surgery twice. I was so upset about being awake. After the procedure, I was crying from how traumatic it was for me and the office staff told the nurse, "The gas makes them emotional." If that is the case, why am I still pissed about the whole thing. When I got up, I was totally fine. I was able to walk on my own and put my sweater on by myself. This is another reason why I think they didn't give me general anesthesia, I was totally coherent and pissed off. I just wanted to get out of there, I didn't bother complaining. Seven days after I still have pain in my mouth, I called to tell them and was told that a nurse would call me back. They never called back and that was the last straw that broke the camel's back and led me to write this review. Don't go here, they don't care about their patients, they just want money. read more

Well skilled with good communication. Had minor surgery performed without any issues. Exceptional care delivered as promised I would recommend them warmly. read more

I was very lucky to have Dr. Sumit Nijhawan who gave me a very comprehensive check-up and preformed my surgical biopsy. He explained everything he was doing throughout & checked on my comfort. The entire staff were so professional & friendly that I felt right at ease. I would highly recommend them!! read more

My dad was referred to this clinic to remove a damaged dental implant. We had a wonderful experience here! We were seen quickly and the surgery was scheduled with days. The office staff especially Sabrina was extremely helpful in getting us scheduled soon and keeping the schedule flexible until we got sign off from my dad's dentist. Sabrina also helped make sure we understood the after care instructions and helped us to understand the financial terms as well. Dr. Sumit did a great job with the surgery as well and followed up with our dentist to ensure they were both on the same page as to the best treatment option. Dr. Sumit helped ensure we understood the after care instructions as well. We would recommend this clinic without hesitation. read more

The dentist, Sumit Nijhawan is a failure. He failed to explain about the basic procedure. His failed treatment was terrible. He is a major disappointment. I was very disappointed with his failed treatment. read more