Helpful gracious staff, excellent meals, comfortable rooms, and accommodating families and friends. This is a great place to live.

The environment at this facility is so hostile especially from the Head Chef that anyone applying for a job especially if you are more experienced then the Head Chef or Sous Chef look out. Someone I know just experienced and was exposed to the most awful disrespect from cooking staff and managers. Talk about hostile environment. Managers not taking proper time in supervising staff if staff brings up issues with Head Chef they will paw it off to the next manager. They do not investigate or survey the situation. Managers are easily manipulated by Head Chef because they do not know how to deal with conflict plus I think they are just afraid of retaliation from the Head Chef. They do not discipline the Head Chef for getting physically into staff's face, so if you report this, the head chef will come at you in a different way. They will give a lame excuse for dismissal or they force you leave because of the stress experienced. My friend that worked there was so stressed that his chronic illnesses were constantly flaring up. They will not tell you specifically what is wrong it is just a general explanation instead of detail. They do not set you up for success. Managers do not hold Head Chef accountable for anything he does. He is given a hand slap and that is all. You can feel the negative attitude and hostile environment that he has with all staff yet nothing is done. Managers are not looking closely to food being made by Head Chef and Sous Chef. It is something I would not want my loved ones to eat (see picture). Cleanliness is questionable. Dishwasher is given pans to clean and he was witnessed not cleaning them and putting them back with the clean. Wow! Setup or just a lazy dishwasher for that employee. I hope health department look in the nooks and crannies of that kitchen because there is definitely a cockroach infestations in the kitchen area. They bandaid it but they fully do not check in earnest. Disrespectfulness runs rampant in that place. Don't work there. read more

Before I give my review and why one star, I just want to give a quick disclaimer that I know nobody from MVG nor was a resident, I was an employee of the establishment. Months ago, I found a flyer from MVG that they were looking for new employees. I went over to the facility, filed and submitted my application, then got the job a week later as a part-time Server. (Just a side note: MVG is desperate for new employees, but I'll explain later on why that's the case). Throughout that month was a month of torment and stress. I was promised by the management team that if I worked hard on my first week without screwing up, I would obtain more hours to est. 16-20 hours per week. I saw my hours decrease from 12 to 8 hours per week, later on. Because of this I had to unenroll in two classes because I would have no means of affording full-time college. One of the leads on my morning shift would provide false information to the management team about my work performances, stating that I was "refusing to assist and follow instructions when asked." I attempted to plead my case but management has more faith in those with higher positions than the lowly servers. Other than the slight morning dramas I experienced, I can tell you that the job position itself is a major scam in both performance, standard, and pay. They expect you to wear high-quality tux shirts with the buttons buttoned correctly. Common server-to-customer procedures are of a class higher than fast foods and restaurant chains. Not to mention your managers not only demand to have your shift finished as soon as possible (they try to have you clock out before you work a total 2 hours for your shift ((which makes that one of the smallest shift schedules I've seen)).), but they also eat off the meals YOU SERVE THEM. Not only are they taking advantage of your duties as a server, but they are using up resources designated for the residents. Now, I understand the managers are also their own residents, but the pay and hours they give to their employees is not only cheap but exploitative and misleading. Now going back to hours; I've managed to obtain additional hours because I not only avoided days off but I had to cover as many shifts as possible when coworkers would stay home. A little warning to those who want to retire at MVG, while the property amenities and events are not bad (pool, free apartment-community meals, as well as community events), expect some unprofessional behavior from the management team. I've heard some complaints from the residents about MVG and the way the managers handle their concerns. Also, know that the fine-dressed employees are mostly young individuals who were scammed to work low-wage, over-expected jobs. The only thing positive I can pull from my time working here is the wonderful interactions with the residents (most of the residents are good people) as well as one month of experience added to my resume. I was relieved when I found somewhere else to work where I was guaranteed better pay and better hours. Working here is not worth it. They are desperate for new employees because most new employees later on quit after a week or a few months. Prospective Residents and Job-Seekers beware! read more

These are independent living apartments with 3 meals and housekeeping. My mother in law has lived there over a year and loves it. Many activities throughout the day. It's a great place. read more

Unfortunately cannot give this place a Zero rating. Horrible management from local to corporate. Head chef is a bully. Employees are treated disrespectfully. Residents personal business is not confidential. Management staff is manipulative, incompetent and disrespectful and unprofessional. I would not recommend you place your love ones in this hellish environment. They would do better living under a bridge. I would like to know of other complaints and experiences others may have experienced at this facility. The community should be aware that many things behind the scenes at this facility are awful! I stand by my words and our personal experience. read more

I would give this place 0 stars if I could. I will preface this negative review by stating that I was not a resident, but rather the out of state residing son of a resident who passed while living at Mountain View Gardens. The first contact I had with the couple who manages MVG was with the wife who was initially very sympathetic and understanding and upon inquiry assured me I had a month to worry about my moms belongings. Toward the end of that initial conversation she explained to me that my mom had committed suicide via overdose. My moms autopsy indicated no elevated levels of any chemicals/medications and concluded that she died of heart disease/failure. I lived for 8 weeks believing that there was the possibility my mom killed herself because the lady at MVG offered up some juicy gossip with 0 evidence to support it. the joy she must have gotten in my reaction... After arriving in town 2 days later I was informed by the husband (a very rude and cold hearted man devoid of sympathy) that the original time table was wrong and that I had 3 days to move my mothers belongings with no explanation. My aunt and I went to my moms apartment that same day, went through the process of sorting the desirable belongings from the donation items. We left and came back the next day to find the majority of my mother's possessions either moved out (if they had any worth) and in the MVG's garage unit, or as we later found out, trashed if they didn't hold any value to MVG to include religious garments essential to proper cremation. They had already started preparing my moms apartment for rent. When we asked management why the hell her apartment was in that state and where her stuff had gone, we were 1st told that we came and got them from the apartment ourselves. Then we were told that there were security concerns and the valuables had been removed for safe keeping. Then the last story they gave was that I had asked them to dispose of my mothers belongings the previous day and that they were simply acting on my wishes. Every excuse was more ridiculous than the former and when I asked in absolute disbelief why a son who was very close to his mom would give such permission without taking a single memento the husband manager tells me "Well you couldn't have been that close, I've never heard of you. You aren't on any of her paperwork" and then went on to explain he wasn't a bad guy and offered the fact that he wasn't coming after me for the next two months rent that "my mom had made me contractually responsible for due to the fact that MVG requires 30 days notice prior to evacuation of the premises, even in the event of death". It was all I could do to not get physical with this man at that point and left with maintenance man to retrieve the items from MVG garage. When her items were returned we were not given back any of her "real" jewelry, only the pretty but fake stuff. Also there was a 16 place setting of silver with gold plating that was "lost" as well. We called the police and the officer that showed agreed that an investigation warranted. Later reported MVG not cooperative, but that the investigation turned up nothing. Moral to the story? MVG is caring long as they are getting their $, but the moment they aren't they will spread lies via gossip for the sake of, and will try to steal your loved ones possessions when they pass if they feel they can get away with it. read more

I have been living here since Sep 2021 and although expensive it is worth every cent! The staff is very friendly and truly interested in the residents. The meal servers are excellent and also interesting to watch. They march into the dinning hall before every meal and take food orders without using notes! The residents applaud them as they march in. They take as many as six to eight orders at a time without notes. Meals are served in the proper way which makes me feel I am in a high class Victorian restaurant. The activity director does the work of dozens of people .....ok maybe only two to three, but as a former supervisor, I don't recall having anyone work as hard and enjoy it. All meals and room cleaning is included in the price which makes my total outlay of funds less than when I lived in my home. I now no longer have to pay for utility bills, property taxes, food and other incidentals I had in my home. Residents have freedom of movement and enter and leave anytime of the day or night, if they have no serious handicaps. Visitors are also welcome to see their love ones and can even stay in the same rooms or rent a room in the facility, This includes eating with them in the cafeteria. read more

I am giving Mountain View Gardens all 5 stars as the year that my mother lived there was great for her. She would have liked to have stayed longer, but her declining health caused her to move on to an assisted living facility. Jerry and Michelle McNutt, the managers, became as family to her as they always treated with love and respect. She always speaks highly of Mountain View Gardens and recommends it to anyone who asks. Evans Jackson, Sierra Vista read more

interesting comment.....Mountain View Gardens is an independent living facility (retirement home apartments) not an assisted living facility (no medical services provided). Makes me wonder if you have the wrong place? My experience has been just the opposite! My Mom is a part of a great Community at Mountain View Gardens. My Mom too has fallen in her apartment, but was able to pull the emergency pull cord (one in each room) and management responded within one minute of pulling the cord. I wonder.... since rents there are between $2,000 and $3,000 again if you dont have the wrong place??. A bill for $5740 just doesnt make sense. M.K. read more

My father was there for 1 week then fell in his room and laid there alone for several hours before crawling for help and taken away by ambulance. His wallet came up missing and when I asked them to check his room, I got no response. However, I did get a bill for $5,740! I would be extremely cautious before placing your loved ones with this organization. read more