Mountain Stove is fantastic! Professional, knowledgeable, and they care about their customers! 5 stars aren't enough!
My wife and I had been looking at getting a Hearthstone wood stove for a few years, so when it was time to move forward with it, we reached out to one of the few Hearthstone dealers we could find. After being blown off by that company 3 times, we heard about Mountain Stove from a friend and went to check them out. We are so glad we did!
The reps on the floor were very friendly and welcoming, and very knowledgeable. They were never pushy, but happy to give guidance when requested. We had MANY questions, and the reps were always very patient and we never felt rushed.
We were kept informed through every step of the process, and when it came time for install, the crew was prompt, courteous, and very professional.
We had a minor issue pop up after the install that we believed may have been caused by the installation, so I contacted the company and I was pleasantly surprised by how quickly we received a response from the owner with several suggestions. It turned out that the problem had nothing to do with the stove, so their installation was flawless and we couldn't be happier!
I've had some unfortunate experiences recently with several other companies that don't value or prioritize taking care of their customers, so working with Mountain Stove has been wonderfully refreshing and an absolute pleasure. We will definitely be working with them again!
Thank you Mountain Stove!! read more