What a great experience, what an incredible outcome. Our floors look better today than the day they…read morewere originally put in 18 years ago. It's difficult to express the pleasure we have with our newly renovated/installed floors by Woody's. We have ~850 Sq Ft of Brazilian Cherry Wood flooring, which after 18 years was certainly worn and tired. We additionally wanted to add ~200 sq ft of additional flooring, woven into the existing floor, to run down our hallway. Another MAJOR desire for us, to try and tone down the red color in the floors. After lots of research, the only way we could find to minimize the red was to either bleach the wood, which sounds like no fun, or go darker with the stain. Going darker wasn't our first choice, but ultimately decided to go that direction. We choose "Antique Brown" stain after being presented with 6 different stain choices and two different sheen options. The Antique Brown was great for us, it wasn't too dark, a nice warm brown that still, in changing lighting throughout the day, very subtlety shows then conceals the red. We also decided to go with a matte finish over the satin. Our previous flooring was high gloss and it showed EVERY SINGLE MARK, especially in our well lit living/dinning/kitchen. . . the Matte is the extreme opposite, but it made the floors look more natural and will hopefully help conceal the wear into the future.
As for Woodys. . . The pandemic has thrown a bit of a wrench into some of the process. Their shop is only open and/or returning calls a couple of days of the week because they have been super slow. I kinda get it, but then again, don't. If your business is slow, then wouldn't you be jumping on calls?!? IDK, it was a minor gripe is all. We solicited three specific bids and called five different flooring companies. Nearly every one talked about how slow they were and yet, of the five we called. . . two never got back with us to schedule a quote and the three that did, including Woodys, took weeks from the initial call to actually receiving the quote. Woody's quote was the most expensive. . . by $3. Yup, THREE DOLLARS. The last quote we received came in two days after we had decided on Woody's and while it was $100'ish less, it took them 17 days to get us a quote. What really sealed it for us was Baltazar, the project manager. He was the easiest going of the estimators we met with, was open to trying different things to get us what we wanted.
Day one of the refinishing was a bit uncertain due to the lack of communication from the shop, but we ultimately were worried for no reason. Baltazar showed up, with a flooring specialist (aka worker) Monday morning around 9 AM. I never got the worker dude's name, he spoke little English, which made our conversations brief and broken over the course of the week. If I needed to get any thoughts across I was encouraged to reach out to Baltazar who could help with the translation, but we are really easy going and remained confident and trusting of their work. The initial estimate was 4 days to complete, but given the difficulty finding the Brazilian Cherrywood plank sizes, things slowed down on day two, so the project took 5.5 days to complete.
As for the effort and quality of the work. . . OH MY HELL! A week later and I am still stunned at the amount of effort that went into these floors. Weaving the new planks into the old flooring alone is spectacular, you would have no idea the floors weren't always in place. The undercutting of the baseboards to avoid having to remove/replace them. The hand carving of plank edges that butt up against tile flooring. Addressing squeaking sections of flooring. Removing and reattaching items like air intake covers and stove securing braces. Ripping out the carpet and laying it up against the new wood. Working from 9 AM to nearly 10 PM on one day. . . It was absolutely astounding the amount of effort that went into these floors. It was worth every single penny.
Thank you Woody's, we will forever be thankful and appreciative!
