Got linked up with this towing company, specifically with Anthony, to tow a vehicle related to an…read moreinsurance claim. I made a request when they contacted me to not tow the car till later in the day(as also requested with insurance, which they verified was sent over). He said he'd speak with dispatch and call me back, 25 minutes past so i called again, and he said he was 5 minutes away. I requested they cancel and said i would sort out my own towing of the vehicle because we need to get the personal belongings out and i don't have the keys. He said he'd speak with dispatch and call back. I show up at the house 10 minutes later and he is towing the vehicle against my request. I asked him leave the vehicle and he would not. After trying to speak with the head office, they also refused to cancel. I followed the tow truck as i spoke with insurance about the ordeal and decided i'll sort it out later, so i turned around and the tow truck driver sent the attached conversation(which was reported to state farm - where my agent is requesting they do not be used in the future with state farm or copart). Do not recommend this towing company to anyone. Very unprofessional business and group of individuals.

Very impressed with the owner Eric Hernlund. He took great care of us through some difficult times…read morefrom our motorhome breakdown, and is a man of his word. William, the Operations manager, also was very attentive, a great laison between different resources to get us back on the road, and communicated well with us.

I am writing this review with immense gratitude and a strong desire to highlight the exceptional…read moreservice I received from Eagle Vail Towing. My recent experience wasn't just a transaction; it was a masterclass in customer care during a stressful situation, and I feel compelled to share how outstanding this company truly is. My need for a tow came at the worst possible time--during a busy weekend, with family waiting for me, and my car completely disabled on the shoulder of I-70. The anxiety and frustration were immediate. From the very first phone call, however, that anxiety began to melt away. The dispatcher who answered was calm, empathetic, and incredibly clear. She listened patiently, asked all the right questions to understand my situation and location, and provided a transparent, fair quote with no hidden-fee pressure. Her reassurance that "we'll take care of you" wasn't just a phrase; it felt like a promise. The true heroes of the story arrived right within the quoted window: the tow truck operators ( John and Sean ). I cannot overstate their professionalism. They introduced themselves warmly, immediately put out safety cones to protect the scene, and explained every step of the process to me. They treated my vehicle not as a broken piece of metal, but as my personal property, handling it with meticulous care. There was no rushing, no carelessness--just skilled, deliberate work. They even asked if I had any personal items in the car I needed to retrieve before securing it. What impressed me beyond their technical skill was their genuine kindness and demeanor. They could clearly see I was stressed, and they alleviated that not with platitudes, but with competent action and respectful conversation. They were friendly without being intrusive, professional without being cold. It transformed a potentially miserable hour into a bearable, even educational, experience. They ensured I had a safe ride and clear instructions on where my car was being taken and what the next steps were. The entire process, from the initial call to the final drop-off at the repair shop, was seamless. The billing was exactly as quoted, with a detailed, easy-to-understand receipt provided electronically. In a world where service industries often over-promise and under-deliver, Eagle Vail Towing is a shining exception. They delivered on every front: punctuality, transparency, technical expertise, and above all, human decency. I wholeheartedly recommend Eagle Vail Towing to anyone in the Vail Valley or surrounding areas. You are not just getting a tow; you are getting peace of mind. They turned my emergency into a demonstration of what excellent service looks like. Thank you to the entire team at Eagle Vail Towing--from the compassionate dispatcher to the fantastic roadside crew--for your invaluable help. You have a customer for life, and I will be singing your praises to everyone I know. Five stars are not enough!

They were very helpful was stranded on. Highway they came in 5 min reliable, courteous, and…read moreprofessional

Tower my 1991 Audi from Alma to Golden on a rollback flatbed. Picked the car up within a half hour…read moreof being dispatched and had the car at my location not long after we arrived. Great communication as well.

By mistake I reviewed the wrong company, Today I just put it together. I had asked Yelped to bring…read moredown the review, so I can review the right company which it was 285, 285 was who I used years ago, anyways. This company is who Park County COPS will recommend to help you, out of any situation. Wait for them no matter what your situation is. Nobody will come and get you for another day just wait for 285. They get busy and to help you out, they will send, recommend you to another towing company but do not it! just wait for 285! he is honest, a good man. I will not used anyone else no matter if i have to be stuck for another day. All other towing companies will take advantage of your situation and extortion you and your insurance out of hundreds of dollars. Best towing company in Park County 719- 839-0101

Hawk Towing was absolutely outstanding. From start to finish, they were professional, fast,…read morereliable, and easy to work with. They showed up when they said they would, communicated clearly, and took great care of everything. It is hard to find companies that still deliver this level of service, but Hawk Towing definitely does. I highly recommend them to anyone needing towing or roadside help. Great people, great service, and a company I would not hesitate to use again.

Just had a textbook, fantastic experience with the service team at Groove Jeep. We had driven our…read more2023 Jeep Grand Cherokee from Austin to Breckenridge but when we arrived we could suddenly hear clicking from the wheels when we turned the steering. Not wanting to drive these mountains with any doubt about the car I drove over to Groove to talk to them. I was met by Ryan at the Service Desk who took the time to come look at the noise and asked me some further questions. Super friendly and efficient (they were clearly busy). He quickly deciphered the problem and let me know they could take care of it. I waited in their lounge for an hour (fast wifi, great place to get some work done) and Ryan let me know that it was ready to roll and was all covered under warranty. I really couldn't make a suggestion on anything to improve here. Ryan went above and beyond to not only identify but get my problem solved in the absolute minimum amount of time. Great experience with the service team at Groove!

Stepped up when I needed them to do so!…read more I bought a lightly used Jeep wrangler from Groove Silverthorne. The GPS/Map system wasn't working so they replaced the radio. That one didn't work either, so they ordered a new radio. With all the supply chain and parts iddues I was planning on waiting a while for the new radio. After waiting many moths and enduring many unreturned phone calls, to a service rep that has since been fired, I fianlly got a new working radio and my wife is very happy. I called Mark, the GM, and he stepped up by making sure the radio was in stock and got me into service the very next week. I am glad to say that Ian and service team were great and got the job done when expected and done correctly.

Great service and price! They picked up my car very quickly and helped with dropping it off at a…read morecar shop. Really appreciate your services and definitely recommend to anyone.

The towing itself was fine. The cost to tow to Denver was outrageous! It was never explained…read moreupfront and not itemized on the back end. They seemed to simply dream up a big number and say it was due. Totally unscrupulous. Avoid.

Very unprofessional! I have my spare tire, but he didn't…read morehave the pump for air. Very bad service. I paid $150 for nothing. I had to call another road side service.

I can't recommend this place enough! My car broke down due to an oil change-gone-wrong about a mile…read morefrom his tow yard. Although initially gruff on the phone (truth in advertising, haha), he immediately diagnosed the problem, and towed me all the way back to Golden. On the way, he coached me on exactly what to say when notifying the company that performed the oil change, and ultimately even discussed the issue directly with said company so I wouldn't be taken advantage of. He reassured me that I shouldn't have to pay for the tow, the repair or the rental car, and made what initially seemed like a nightmare situation a lot easier. He was very kind, and very knowledgeable.

THESE GUYS ARE THE BEST ive never had a better car repair…read moreexperience then when I found midvalley auto body. someone hit my car and I didn't report it for months.. then I didn't follow up in timely matter. I was just so afraid I blew it and it wouldn't be covered. I barely had deductible money And my husband had just bought me the car. Lets just say I was frozen in fear. I walked in and the guys there took car of everything. I never had to talk to insurance agents. He just listened to me and then quickly made all the arrangements. I got my car back - it was detailed and looked brand new. 'I went in more recently to get a new light panel. He found me best deal possible. lastly, the bathroom was the cleanest I've ever seen in any auto shop. im so grateful I walked in there. I'll be back.. even sober , my driving isn't great! haha lisa fox, minturn Colorado

AJ was awesome. Great team here at MidValley. Awesome communication and they went to bar for me…read more They helped me out when the frauds at my insurance company were too busy making numerous mistakes. Highly recommend them.