Applied for a 2015 Honda Accord and got approved for a 2017 Honda Civic. John and Nas are very kind…read moreand were ready to help me get a car. It was no pressure, got to test drive, and ended up choosing the right choice. The process was smooth and ended up driving off that day! Highly recommend if you're looking for a great car in excellent condition!

Bought an 07 Honda Accord and it runs amazingly! Made the whole process a breeze and got me in and…read moreout quick with my new car. Very friendly people, highly recommend if you're looking to purchase a great used car.

All around positive experience with salesperson, Tom. I was in no rush to sell my SUV, as I was…read moreonly stopping in on my day off to check out the "vibe" and see what comparable vehicles they had in stock. Turns out after a short talk, we agreed on a fair price, I had my check and handed him the keys. Feels good to believe I made the right choice with a trustworthy dealership. A warm and gracious "thank you!" for helping me let go of a vehicle that held so many special memories. =)

On January 9th 2023 I went here and was interested in the 2010 ford expedition they had test drove…read moreit and was waiting on the mechanic to get there and looking around at the other cars a 2011 Nissan rogue caught my eye and so I had the mechanic look at that one too when he got there.... The mechanic said that I shouldn't get the ford because it had overheated and squirted something all over the engine but the Nissan was a better pick.... So I went with the Nissan! Now I was looking for something more family friendly because I had a city car but I didn't need a car.... I should have realized that the first red flag was that they would not negotiate on the price one bit!!! I thought it was weird but just thought I was overthinking it .... 2nd red flag was that they didn't mention anything about the fords problems... this is now the 2nd time that my check engine light came on ....needless to say I now have to get transmission work done on a car that I haven't even had for a month yet..... they are dishonest and I honestly hope that no one buys from them!!!! GO SOMEWHERE ELSE!!!! And I'm not sorry if you would like better reviews then be honest people there is no way that they didn't know about these problems when I got it Update: it is now 2-6 still haven't had it for a month and need a new transmission that will cost me $4500+ .... Honestly like I said go somewhere else!!!! Save yourself from this headache and don't spend a dime here!!!!!

We saw the add for the Subaru we were looking for on Craigslist…read more After reading all the maintenance and required repair issues that were done at 81k and not required until 105k miles we decided to contact Nat and drove out of our way to see this car ! It was perfect and ran smooth as can be. We bought the car and feel so confident as Nate was professional and friendly as can be! We feel he went out of his way taking our Lexus for a ride to check a rattle I heard in the engine, and he and Steve figured out exactly what the rattle was and we are now able to get it fixed without second guessing the problem. We met the mechanic who works for Nate who did all the work and he assured us this was a good car! We left feeling 100% confident that even though it is a used car we got a "gem" ! Don't let the small lot and the office fool you! Nate knows his cars and I will not buy a car new or used from anyone else again. He personally selects only the best cars for his lot. Overall great car buying experience!!!

I'm shopping for a car on a budget with challenged credit and I can't say enough good things about…read morethis dealership! Friendly, professional, helpful, honest...the list goes on!! I look forward to doing business with them in the future!!

I bought an Outback from Chris and it is solid. What I like about his operation is that you get all…read morethe facts up front, CarFax info is available on the listing with the VIN provided etc. Craigslist and Facebook are littered with polished turd old Subarus that have been abused and have a nice coat of wax but are total mechanical basket cases. Chris seems to focus more on cars with good histories, which he then gets sorted and sells at a reasonable price. Then you can go home and vacuum the carpets and put on an coat of wax while your neighbor with a shiny Subie bought elsewhere is bringing their's into the shop. Super not-creepy-at-all vibes from this dude. Buy a car from him.

Needed a safe reliable car for a new driver. Settled on a Subaru. I felt that if I got at least two…read moreyears out of it I'd be breaking even. Check engine came on as I drove it home. I brought it back the next day and Chris offered me cash for the gas spent. I appreciated that. It's been nearly 6 years and no major problems. I've read through some of the negative reviews here and best I can say is, if your buying a used vehicle, do your due diligence and have your mechanic check it out before finalizing. I did and ours is still running fine.

This place is cool because they keep it real with the customer. They'll tell you what's going on…read moreand give you the best deal possible. The owner Is in the process of starting a big nice lot there and he's on his way up every time I drive by there. Great place to buy a car good prices and good customer service. The owner has been in the business a long time and knows what he's talking about when it comes to vehicles.

Luv my car!!! Great customer service. Wonderful experience. I recommend to anyone looking for a…read moregood used car

We had a great experience buying a car from concord auto 1! Everyone there made sure you felt…read morecomfortable and happy with your new purchase. They go above and beyond, and really know their stuff. Nik and Ted are so kind, and will help you with anything or any questions you have. I definitely recommend buying a used car with them!

The reason I gave them 5 stars is because there's no 6-star option…read more I recently purchased a 2009 Corolla from Nick at Concord Auto 1, and it turned out to be the perfect used sedan for my family. I usually buy new cars, but after seeing their flawless reviews, I decided to give a used car a try this time. The purchasing process was smooth and straightforward (we paid in cash, so we skipped the finance part). 1. Proactive follow-up on maintenance concerns A couple of weeks after purchase, I brought the car to Toyota Concord for routine maintenance. The mechanic mentioned a possible "seepage" that might indicate an oil leak, and they charged a couple hundred dollars to add dye to the oil for tracking. I told Nick about it, and he immediately told me to bring the car in for a thorough inspection by his mechanic. It turned out not to be an active leak--just an oil stain--but Nick still insisted I return in a week so he could be absolutely sure everything was fine. 2. Above-and-beyond roadside help A few days later, while moving from Concord to Castro Valley, my power steering suddenly failed on the highway. AAA told me the wait for a tow would be over two hours due to high demand. When I told Nick, he immediately recognized the likely culprit--the alternator--and came out with his crew. They swapped my battery on the spot, got the car safely to the shop, replaced the alternator quickly, and had me back on the road in no time. For a 16-year-old car, I honestly didn't expect perfection, and most used cars are sold "as-is." But Nick's willingness to stand behind the sale and personally make sure everything was right truly impressed me. This is why Concord Auto 1 has a perfect review record. Nick doesn't just sell cars--he sells promises and peace of mind, which is exactly what matters most when buying a used car. I would recommend Nick and Concord Auto 1 to anyone looking for a quality used vehicle.

I was taking a drive with my daughter when we saw the beautiful deep gray Toyota 4Runner parked…read moreright there at the top of their parking lot, flaunting its beautiful self for all to see. I'd been interested and looking for one and so we decided to pull over. Amanda was so friendly. She didn't push anything on me and answered every question I had. She walked me through each step and provided me my options. Next thing you know we're signing papers and my daughter and I walked out in a beautiful 4Runner. Thank you so much, Amanda. You were so helpful. I appreciate you! Pic is dark but she's a beauty!

GREAT DEAL and GREAT SERVICE!!! My husband and I drove 1.5 hours to look at the van we ended up…read morepurchasing. We'd been looking for awhile. Had gone to a few dealerships and some private sales. Talked with Sherri, who's had experience selling cars. She said was SO NICE, Genuine, Kind and VERY HELPFUL Offered to email the CarFax to us, a few days before we were set to come see & test-drive the van. We noticed an issue with the air conditioner on our drive. She was going to have the shop behind their location look at to see if it was a quick inexpensive fix, since van was being sold-as-is. Because we weren't familiar with the area, she told us of some lunch places. My husband & I decided on a delicious option, while the maintenance shop looked at the air conditioner. It was an easy fix. We let her know our budget and she did everything to help get us the van, so the final cost didn't exceed the cash we had. She even had to call her boss. HIGHLY RECOMMEND We would DEFINITELY purchase from Sherri and El Dorado Truck & Auto Sales again‼

Took my mom to buy her first car and it went smoothly from when we entered S&R to the process and…read moreto driving the car out. Great customer service from Esmeralda and the Manager and their team. Thank you again for a wonderful experience

Had a perfect - bait and switch experience. Found a car at a price that I wanted. I was seedy to…read morebuy at the listed price. Test drive was great and then when they got the paper work they added 2500 add-In for Lo jack and other stuff. And the sales manager says it is not negotiable. So we just walked out. Wasted an evening not sure what kind of business / customer experience these type of car dealers want to build. Heads up to the next person who is going there seeing a good price on their website. Make sure you call and get a OTD before going.