Umpqua Bank in Hayden, Idaho, sets the standard for exceptional customer service. Their team of…read moreexperienced and welcoming professionals, including Ashley, provide personalized assistance, creating a positive and productive banking experience for clients.

From the owner: Columbia Bank helps people, businesses and communities find financial solutions that fit…read more We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Columbia offers the best of both worlds - the financial expertise and strength of a national bank with the customer service and care of a community bank.

I am a small business owner, and when you are a small business owner you need a bank that is on…read moreyour side. Washington Trust Bank is everything & more that I could ask for in a bank. They even sent me a congratulations card when I had substantial business achievement! I feel like I can ask them to help me with business items that a large bank would frown upon. Thank you for always taking care of the little guys, that is what makes our country go round!

Takes to long for transactions to go through, sometimes 5 days. They used to have a savings at 6.5%…read morethen they merged with Alaska and took that away also changed due dates. Ugh finding a different bank .

This review is for a diligent employee at the Post Falls branch - Josiah. I am a real estate agent…read moreand the title company, the personal representative of the property and myself could not get anywhere with the corporate or people in charge of loan pay-offs. A request had been on-going since April while the property was in escrow. We had 1 business day to keep the transaction from falling apart. Our title officer had never encountered such obstacles in getting a pay off amount. I walked in to the branch and told Josiah I was very frustrated with the company he works for but I was not going to take it out on him. I just needed help. He assured me by the end of the business day he would contact the right people. He followed through and Global Credit Union is very fortunate to have a dedicated and responsible employee.

Please allow me to be quite frank Never have I liked…read moreentering any bank if only I knew about P1FCU for the great experience I have Jim and Brian to thank. After four visits to Wells Fargo in CDA, each time bringing more documentation to try and obtain the coveted Medallion Signature Guarantee (MSG), the buffoon of a manager finally informed me that they wouldn't give it to me unless the trust account was in their bank. It took one phone call to P1FCU and Jim, kind as he is, relieved all of my fears. Within an hour and half, we had met with him and Brian to both set up new accounts and to obtain the MSG. One need not infer that national banks are superior as this experience proved that even managers at big financial institutions don't understand many details let alone provide the proper level of customer service that a local credit union does. I can now attest that one of the P1FCU street sign ads is true: that I was treated more like a friend than a number or an account.

Literally the whole bank is terrible to deal with. I had a car loan with them and they kept adding…read moreon interest when I had a set interest rate. They towed my car after I was 5 days late. It was AWD and once I paid the insane amount to get it back, my car wasn't the same. AWD stopped working, my brakes went bad. I will never ever get a loan with this company again. I stopped making the payment and told them to come and get the car because it was not safe to drive at all with my kids. Do not trust this company.

I opened up an account about 6 months ago and am so happy I did. The set up of my account was…read moreeffortless, customer service A+ and the App is easy to use. Can't say enough good things

From the owner: Numerica Credit Union's Post Falls branch offers personal financial help near East Mullan Avenue…read moreand Highway 41, just north of Interstate 90. Stop by for help with checking and savings accounts, loans and credit cards*, or planning your next financial move. This location has drive-up and walk-up ATMs, a coin counter, and debit cards printed on the spot. Numerica is a local, member-owned, not-for-profit credit union serving Washington and North Idaho. We partner with members to help them live well with their money. *Subject to approval. Federally insured by NCUA. Equal Housing Opportunity.

We love love love Erika! She helped my boyfriend open an account with Wells Fargo. I have been…read morebanking with WF for years & I finally switched him over. His first ever experience with WF was with Erika and she was nothing but amazing. She is the sweetest person ever. She answered any and all questions we had. We also drove from another town just to open another new account with her. 10/10 would recommend going to Erika!!

The employees aren't the problem they are all real nice and friendly, it's not their fault that…read morewells fargo sucks. Unfortunately this bank isn't for me anymore nothing last forever. I've been a customer since 08 and never been this un happy. I set up payments for my cc, they take my payments then closed down my cc account. I will be closing down my personal and business accounts i guess no need for those. I will also greatly encourage my family members to do the same and anyone that I know. The fees to keep your money in your account is ridiculous. My family has a long history with Wells Fargo. What a disgrace.!!

Great Bank... I have been with them 5 years. A Local Bank on the Corner near where we live and…read morethey have always responded positively and rapidly to problems. Sadly, as in most banks today they have a high turnover thus the faces change faster than the leaves.

This branch is great and has been super helpful…read more Everything that Mountain West offers outside of the in branch experience is the worst I've ever experienced. Their online banking is atrocious, literally a throw back to 20 years ago. Their app is also terrible. I just had a mobile deposit get declined, yet no explanation for why. I tried calling to determine what the issue was..... Got an our of country call center. I've never had a deposit declined by Wells Fargo, Capital One, or my Credit Union. The only reason I bank here is because my uncle did and I set up his estate account here. I can hardly wait to close that account and wash by hands of MW.

I just joined STCU as a result of getting my car loan through them... I'm so glad I did. They are…read morepolite, very helpful, and not afraid to pick up the phone and reach out if they have questions. Amazing service!