Interfacing with them at perhaps the most difficult time in my life, was made bearable due to the…read moredignity and professionalism of their staff.

Thank you so much Katherine for being so wonderful. You were kind, informative and made my moms…read moreservice run smoothly. I really appreciate all your hard work! The rest of the staff-You were all wonderful as well

Avoid downtown like the plague unless you're riding a bicycle wearing those colorful tights. I will…read morenot go there again because it takes three greens to go one block. I only saw one bicycle using the 12' wide lane to do bike tricks. Seriously! Who is responsible for this nonsense?! If I owned a business in downtown Morgan Hill, I would seriously consider a recall of the City Council. Call, fax or write the city council. I will post a picture of the relevant contacts given to me by a merchant!

What is the goal of a non utilized bike lane and the fact now that traffic takes for ever to go one…read moreblock? How do emergency vehicles get through traffic if EMS is needed down town. They cant as they are stuck at Monterey and Main behind thirty cars. We are not Los Gatos and though the demographics support our existence, why do we want to expand the side walks and have outdoor cafe seating when a large truck, usually diesel idles by as they wait endlessly in traffic. By diverting traffic to Butterfield you have hurt the downtown businesses as the revenue will follow the traffic patterns. Per my research, no one was ever hit by a car or truck except for the careless soul who put his head down on the now infamous rubber speed bump. You are creating a headache and impeding the downtown businesses for the safety of whom? I am guessing that you went into politics because you could not run a business given your anti business sentiment with this traffic maneuver. Appeasing the demographic group that wants us to be Los Gatos can go there to spend money as they are not doing it in downtown Morgan Hill. The true contributors to the success of downtown are those that spend their disposable income at shops that they can get to. The backers of this traffic nightmare are not those we want in downtown as they spend no money here and want something that does not fit our demographics Just my well educated and well researched opinion

I cannot thank the team at Honor Cremation enough for the care they showed my family during my…read moremom's cremation and memorial process. Losing a parent is incredibly hard, but they handled everything with such a high level of dignity and grace that it truly eased some of the burden for us. Communication: From the very first call, I felt heard and supported. They were incredibly patient with all of my questions and kept me updated every step of the way, which gave me so much peace of mind. The Process: I found their approach to be very modern, transparent, and straightforward. There was never any pressure or "salesy" feeling, just genuine empathy and a focus on what my mother and our family needed. The Memorial: They helped us navigate the details for her memorial with so much respect. Everything was handled professionally, allowing us to focus on honoring her memory rather than worrying about the logistics. I am so grateful to have had their guidance during this time. If you are looking for a team that treats your loved ones with true honor and provides a seamless, compassionate experience, I cannot recommend them highly enough. I also really appreciated the honesty in their business model. I know it could technically be cheaper if they did every single thing in-house, but they intentionally use outside sources for certain steps to ensure everything is handled by specialists. I actually felt like I got more value this way because I knew I was getting the best possible care at every stage. It's also worth noting for other families that they don't have an embalming service; they focus purely on a dignified, natural process which was exactly what we wanted for my mom. I am so grateful to have had their guidance during this time. If you are looking for a team that treats your loved ones with true honor and provides a seamless, compassionate experience, I cannot recommend them highly enough. Thank you, Honor Cremation, for taking such wonderful care of my mom.

Honor cremations is a legitimate organization. My family chose Honor Cremations and had a…read moresuccessful Cremation and Memorial with them. Customer service: 5/5 Value: 3.5/5 Execution: 5/5 From a service standpoint, they excellent. The team is available 24 hours via phone and text. For the majority of my work with them, they were extremely responsive, had good pass downs between shifts and team members, and worked to meet all our needs and timelines. They never pressured us into anything or upsold us. They just wanted to support whatever we needed. My family needed an expedited cremation and memorial all within a week of my family member passing and Honor Cremations was able to make that happen and get the paperwork done with the county in that timeframe. Honor's paid casket option was cheaper than other crematories and was a very nice, presentable casket. Honor does not embalm in house but has embalming providers they can work with. The only reason I would hesitate to select Honor again is because other crematories were more cost effective (up to $1000 cheaper for our package selections), but Honor did what they could to reduce costs and provide flexible options and offerings. I wouldn't hesitate to recommend them to others if service and empathy is a top priority.

Bought the plan over 10 years ago. I'm glad we did because prices are up now. Very helpful staffing…read moreduring this difficult time. They were there for all my questions and have answered for all. I felt very comfortable visiting the facility and their employees made you feel warm. They were amazing. Thank you so much Neptune Society. Special thanks to Noel Hanna for her great service and comfort.

The Neptune Society in Belmont provided exceptional care during a very difficult time. Everyone was…read morekind, empathetic, and highly professional throughout the process. Tolofi, in particular, was wonderful--compassionate, attentive, and incredibly supportive. The entire experience was handled with care and efficiency, which brought us great comfort. We are truly grateful and would highly recommend their services.

I am beyond grateful for Martha and her staff; they all were so helpful and extremely pleasant!…read moreThey guided us through every step of the way. I can't thank them enough for all they did for our family. Thank you, Robert & Teresa Gil Cody & Carmen Gil Jayson & Martha Henri

I can't thank Ave Maria Memorial Chapel enough for everything they did for us. Losing someone is…read morenever easy, and we honestly didn't know where to start. From the very beginning, their team was so kind, patient, and understanding about our situation. They walked us through every step of the process, explained everything clearly, and never made us feel rushed or pressured. It wasn't just about paperwork they really listened and supported us when we needed it the most. If you're going through a loss and need guidance, I highly recommend Ave Maria Memorial Chapel. They made a very difficult time a little easier to get through, and I'm truly grateful for their compassion.

Very compassionate and reasonable fees. The staff tries to accommodate the best they can, during a…read moredifficult time.

They did an excellent job on the services, both Phoenix and Gene provided great help. We had no…read moreidea what to do, but they explained to us in very detail and responded very quickly. Very professional, and respectful. The only bad experience we had is purchasing the flowers. The default delivery address was NOT the funeral home will be held; need to update the funeral home address manually. If people didn't pay attention, their flowers might be delivered to the wrong location. Because we didn't receive a few. The staff from flower platform was very nice, but one of the flower shops (we don't know which one) was not good. They delivered flowers late and missed one of the flowers. Suggest to follow up after placing flower orders.

I'm writing this for a reason that sucks, but I'm here to review the cemetery, and my experience…read morewith it, so here we go, My fiance died in April, 2018, and he was cremated, and buried in the cemetery, in his family's plot. We had a burial service on May 26, and a celebration of life on the 27th with his friends and former co-workers. The cemetery is gorgeous, and so much of the history of the Valley can be learned from the names, dates, and experiences of the people who rest here. It's not a sad place, it's rather tranquil, and a place where I truly believe people can "rest in peace". This place won't get bulldozed over for a freeway through eminent domain, either which makes me seriously consider purchasing a a space for my ashes here in the future. I don't plan on dying anytime soon, but it's good to have things prepared. When all of us began planning for his burial, the man who worked with us was honest, up-front, and respectful. Their record-keeping is great, which it should be. He's buried in the last space in the plot, which dates from the 1890s. They were really considerate about our needs, explained why things could, or couldn't be done, in a thoughtful manner, giving context when necessary. They know it's an emotional time, and are sensitive to what you're dealing with, while also being honest about things. The security/grounds staff are really great, too, and immensely helpful and pleasant to deal with. I know that when I come to visit, I'll be in good hands, in a beautiful setting. Since I had to bury the love of my life, I'm glad he's buried here.

It feels weird to review a cemetery. I went for a burial. It was inside one the the buildings that…read morehouse the remains. There were chairs set up. But not enough considering that most of the people attending were seniors. Upstairs it seems that house keeping doesn't do a good job. There a dead bugs and cobwebs all along the walls and windows. I can say the the men doing the internment were very professional and respectful.

This was the absolute worst experience. My father passed Nov 17 and had a prepaid cremation. It…read moretook 2 plus weeks just to get a hold of someone after many calls- leaving messages and emails, to no avail. I finally went to the office and was given a litany of excuses of why we didn't yet have a death certificate. My sister also left messages, over 6, and emails- none were responded to. My sister had left 3 more messages with no response so I went by yesterday to find out what is going on. The manager was very defensive and didn't want to take responsibility for anything. She said she talked to my sister that morning- she didn't- she left a message saying that the certificate was sent to her house in Santa Cruz- WITH the ASHES!!!!!! In the mail!!! We were supposed to pick up the remains in Santa Rosa. She had stated 3 plus weeks ago that the certificate would be sent overnight. That never happened. It is now Dec 30 and the Certificate and remains have not been delivered. Very unprofessional to say the least. I urge anyone thinking of using Neptune in Santa Rosa, CA to find another service as this one is horrible!! There is something very wrong with this branch I wish I could give a rating with negative numbers.

Sammie and Laura were wonderful to work with. They were helpful, knowledgeable, respectful,…read moreunderstanding, transparent and available. My biggest compliment in one word: Easy.

It was Easter morning and our loved one passed at home. Rudy and Joseph were prompt, considerate…read moreand respectful. They were professionally (suits) attired. They explained their procedures and said they would give us time to be with our loved one. After our time, Rudy asked if our loved one was a veteran.We confirmed he was and a cover with an American flag on it was placed over our loved one. Thank you Rudy and Joseph for making a difficult time a little easier.

On 1 April two very nice men arrived at my home, they were soft spoken, very respectful and gave…read moreme time to answer all their questions. They arrived in a normal looking vehicle which I really appreciated. We live on a very busy street and children were walking to school, they parked in a way as to block the view of the body being put in the car from the street. I don't think they did this deliberately but I will tell you I really appreciated it. Every moment they were in the house, and as they put the body into the car, they were calm, patient and so very very respectful of what we were all going through. This is the kind of people you want when you are going through this heartbreaking experience. They showed they cared about what they do and it was felt.