I had to bring in my French Bulldog, Archie, twice, back to back due to a nasty eye ulcer. We had a…read moregreat experience from the moment we walked in the door, to when we walked out. The front desk, vet techs and vets were so sweet and really cared. What made me go from liking this place to loving it was when my Frenchie literally started kissing the vet and had major wiggles. That is such a huge green flag to me. This has been a very stressful and emotional time for my dog and I but I couldn't have asked for better care. I even called in to ask a question about an eye drop and they were happy to help and get to the bottom of it over the phone. I can't thank this place enough!! I highly recommen!!

This is the first time I wish I could give six stars on a review. From reception, to the amazing…read moretechs who checked us in, and the wonderful Dr Doering, our trip here was fantastic. I was blown away by the efficiency, care, and attention to detail. Great for non-life-threatening, but still time sensitive visits. In the past, we've only had to access to emergency vets. This urgent care for pets is so helpful and greatly reduced our wait time from many hours + overnight monitoring to less than an hour with great care and all of our questions answered. They sent us with clear discharge instructions on how to follow up with our primary vet. well, we hope we aren't back frequently, we look forward to using them for future visits.

We brought our 15-week-old puppy, Winnie, in on Sunday after she started experiencing vomiting and…read morediarrhea. I had called beforehand to ask if we should bring her in, and they recommended that we do. When we arrived, we were taken back pretty quickly to have her vitals checked, but were then told the wait to actually be seen could be anywhere from 6-8 hours, which definitely caught us off guard! Thankfully, they provided us with a list of other emergency vets in the area to check with. Just as we were getting ready to leave for another location with a shorter wait, one of the vet techs came back and let us know Winnie would actually be seen shortly! Of course, that made me a little nervous thinking something might be seriously wrong with her, but thankfully her parvo test came back negative! They took her back for a full examination, and everything looked pretty good aside from some gastrointestinal issues. The team gave us time to review the estimate before moving forward with treatment, which we appreciated. Winnie was sent home with medication and some canned food to help her tummy over the next few days. Despite the initial shock of the wait time (and the vet bill, of course ), everyone we interacted with was incredibly kind, helpful, and compassionate. It's always stressful having to bring such a young puppy to the emergency vet, but we really appreciated the care and attention they gave Winnie. We're hoping our little girl is back to feeling like herself soon! Thank you to the entire team for taking care of her!

Dr. Greg Kaiman - this review is for Dr. Kaiman, who performed the spinal surgery on our dog. When…read moreour dog suddenly lost use of his back legs, we were devastated and had a very short period of time (48 hours) to decide what to do, pick a surgeon, etc. I remember consulting Yelp, and I wish a review like this had been available at the time, so I am writing this in the hope it helps someone facing the same decision in the future. Dr. Kaiman was truly wonderful. You can tell he genuinely enjoys his job, and he's great at it. He was very engaged and knowledgeable, and he patiently answered all of our questions. He is clearly highly intelligent, but he is also very personable and could explain things in a relaxed way that we actually understood. He returned some of our follow up calls himself, when he very easily could have had a vet assistant call us back. The surgery turned out excellent. Our dog has now fully recovered. Of course, that isn't always guaranteed, but I would trust Dr. Kaiman with my dog without question.

My experience with VEG was limited to a single visit that lasted about an hour, but it was during…read moreone of the most painful days of my life. We brought our beloved 17-year-old cat, Freddy, to VEG after he began experiencing seizures. Freddy had been bravely fighting advanced kidney disease, and we knew in our hearts it was time to help him cross the rainbow bridge. We were completely devastated and hysterically crying as we rushed him there. We called from the car to let them know we were on our way, and from the moment we walked through the doors, it was all hands on deck. The team's immediate response was incredible. They met us with urgency, kindness, and compassion at a time when we could barely think straight. I can't speak to the medical treatment VEG provides beyond this experience, but I can wholeheartedly speak to the compassion and professionalism they showed us. Every member of the staff treated Freddy with dignity and treated us with so much empathy during one of the hardest moments of our lives. A week later, we received a handwritten sympathy card signed by the staff. It brought me to tears. That small gesture meant more than I can put into words. After a less-than-stellar experience at another emergency veterinary hospital (Friendship), we were especially grateful for the care and compassion we received at VEG. Nothing can bring Freddy back, but the kindness shown to us that day has brought light to some very dark memories. For that, we will always be thankful.

Simply an amazing staff all the way. From my initial phone call with Dr. Burns, to all the…read moretechnicians. We came in for an emergency C-Section on one of our females. The entire staff was so kind and understanding. We utilize a mobile vet for our dogs' standard routine care. But we will come here for any care requiring a full hospital setup. Absolutely cannot say enough good things about my entire experience here

Tough review to write, but VEG is as good as you will find for euthanasia of a dying pet. In the…read moremoment I caught absolutely no one's name (sorry!) but we interacted with at least 5 people and all were so kind. From being in the parking lot to open the door and help us get her inside to taking care of the paperwork before the euthanasia so you can just leave on your own terms, the system they have is great for an awful day. The pushbutton to let them know you are ready so they don't have to check (and you don't have to ask) should be the standard everywhere. Chocolates for the dog (because at this point everyone gets chocolate!) but also for the people. Should be a different review but we have used them for other emergency care for all of our three now two dogs, and each time was great. I love that you are always with your pup, rather than having them taken to a back room for tests, especially for the fearful pups who can't stand to be separated from their humans. I understand some of the negative reviews about pricing but veterinary care is expensive these days and emergency care even more so. I've found VEG to be lower than the surrounding competitors I won't name here but you can figure out from the geography. Kindness abounds at this place when you and your furry friend are having a terrible day.

Very disappointed with VEG. They treated my dog, Mack, for an ear infection and applied a…read moremedication that was supposed to last a month. Unfortunately, the instructions were misunderstood, and I cleaned his ears after two weeks, potentially removing the medication. VEG then prescribed an oral broad-spectrum antibiotic. They identified yeast and bacteria in his ear but did not perform a culture. Now they want to sedate him, which is an additional expense I cannot afford. I asked if we could try a medication that had worked for him previously, but they refused to provide it without bringing him back for another visit involving sedation. I understand that veterinarians have to make treatment recommendations, but I expected more consideration of Mack's treatment history and a willingness to discuss alternatives before requiring another costly procedure. I love my dog and want to get his ear problem resolved, but I also have to consider what I can realistically afford. This experience has left me very disappointed in VEG.

My poor fur baby ripped his nail clean off while running around in the yard, and we were panicked…read more We rushed him to Urgent Vet Care, and they got him in immediately--no hesitation. The staff was so friendly and comforting, which made a stressful situation feel a little easier.The doctor and nurse took their time explaining everything and letting us know what to expect. The space was clean, calm, and welcoming. They even offered us water or soft drinks while we waited, which honestly meant a lot in the moment. I'm so grateful for how they cared for him and how they treated us. They really showed compassion from start to finish. Highly recommend.

My daughter had to take her newly adopted cat, Duey, for upper respiratory infection. The staff…read morewas and is fantastic, even though I was not present. Duey is doing well and thanks ALL of you for your help!!!! Jennifer Elkins

I have had an extraordinary experience at medvet as a foster mom with HART to a lovely kitty,…read morepeewee, who was in great need of specialized care. The teams here (the ophthalmology team in particular) are simply the best. I am continuously blown away by their professionalism and dedication to their craft. While I can't say that I have experienced ophthalmology veterinary care before, from the first appointment with their lead doctor (her name escapes me but I remember seeing her cat socks and feeling her warm demeanor and knowing we would be ok!) ahead of the foster cat's entropion eye surgery, the skill and care she had for him was noticeable. From the standard check up and the unique tools used (which were remarkably similar to human eye tests and tools), to the patience and detailed explanation of what would come next before his surgery every thing was laid out perfectly. I really trusted this team and though I had done a little research on my own when I brought up questions or anything they did not get defensive or challenging but instead of the attempt to explain why their particular practice was the only one in the area that could perform this procedure at the level of skill that PeeWee would need. While we are not sure if PeeWee was born with entropion (a condition in which the eyelid essentially rolls in on itself and exposes the eye to fur and causes a large amount of discomfort, and in truly aggressive cases can even result in eye loss) I was so relieved to land in such good hands. PeeWee had his procedure yesterday and I was really impressed at how quick the vet team called me to let me know that it was complete and he was in recovery. They did not rush me to pick him up right away and instead encourage me to allow them to monitor him just to make sure that he would be 100% ready to go home. By the time I picked him up, they had made sure to keep up with his medication's and write out a clear care plan for the next two weeks. I already know that this practice did the Lord's work for this Foster animal. We have scheduled our two week check up before he is set to go to his forever home and he will be able to see the world with both of his eyes! Thank you so much for the team for all of the kindness and support despite having difficult jobs. It's clear that this clinic sees so many animals often in severe cases. I was encouraged by the amount of interaction in assistance that everybody offered to the clients and their furry loved ones. I know that if I were to ever have an animal emergency, I will bring my animals here.

Damn dog bit my boo! It's been 2-years since I visited here and they were great! Got in and out…read moreand thank God it's wasn't any punctured wombs just scratches. But that goes to show you golden retrievers are sweet to humans but not all dogs...

Had a visit with Dr. Olson about our dog with cancer. She was very thorough and clear. I recommend…read morewithout hesitation.

With every visit I was presented a new bill. After the first visit, I left believing that a…read moretreatment plan was in place for a maximum of about $3000. I paid over a thousand for the first visit. The second visit resulted in a charge of $1167 for a echocardiogram that was indicated as costing between $0 (if it wasn't done) and $1167. It turns out there is no "range", it's either $0 or $1167. The third visit was terminated after being told that the actual surgery was going to cost is excess of $6100. At no point in the process was a full care plan and corresponding cost produced. After three visits, over $2200 spent, and six hours of driving, I left exactly where I started - with the diagnosis from my original vet and no care for the pet.

You could write something warm and specific like this:…read more VEG was wonderful with Max. I brought him in because a skin irritation had worsened and I was really worried about him. The team took my concerns seriously, explained what they were seeing, and made sure I understood the treatment plan before we left. They were kind, patient, and gentle with Max, and I never felt rushed or dismissed. I especially appreciated being able to call back with a follow-up concern after we got home and having the veterinarian talk it through with me. When your dog is family, it matters to feel like the people caring for him understand how seriously you take his health. I felt that at VEG and would absolutely return if Max ever needed emergency care again.

I've been unfortunate enough to need to take my dogs to a few emergency vets over the years. While…read moreit is always an expensive and heart-wrenching endeavor, VEG Pikesville did an amazing job at making an unbearable time that much more bearable. Their entire staff (at least the 10 or so I interacted with) are incredibly kind and compassionate. They let you stay with your animal, and don't rush you or pressure you. In addition to the kindness, the quality of care was excellent. Not sure how things are going to turn out for my boy Grady, but I know they would be much worse if we hadn't come in. Thank you to everyone there for showing the kind of compassion I know is very hard to sustain in this field.

A wonderful veterinarian visit! Lola needed the balance of her 4 vaccinations, however the first…read morehalf were initiated by the VHA Freehold veterinarian. Bennett Creek worked w VHA and coordinated the remaining 2 vaccines. Much appreciated!

Bennett Creek was recommended to us as affordable and kind, which is why we chose it. We brought…read moreour cat Zorro in on September 3rd. I watch my animals very closely -- I even have a camera pointed at their litter box -- and the first thing I told the vet, Dr. Castano, was that I suspected a UTI. He was hardly using the litter box, and he'd also urinated a large amount on a blanket, which is very unusual for him. Dr. Castano hardly documented any of what I told her, despite the fact that I explained I monitor my animals closely and know his patterns. She came out and told us the urinalysis was done and it was "fine," and that his abdomen was "fine" on palpation. We later learned neither was true -- her own notes said she couldn't get a urine sample and that his abdomen was tight, the opposite of what she told us in person. Instead of the UTI test I'd specifically requested, she pivoted to concern about a possible obstruction and recommended further testing and an overnight stay. We declined the overnight stay because of cost and because Zorro is a very anxious cat who does worse away from home and his mom. We dropped him off again at 9 AM the next morning for a scheduled sonogram. The sonographer, a traveling contractor, was on vacation and never showed. There were two failed attempts to find a replacement, with the cost rising roughly $300 with each call. By early afternoon, the front desk said they were trying to get him to eat, which meant the sonogram couldn't happen anyway, so we went to retrieve him. We then waited two hours in the waiting room before finally speaking with the practice owner, Dr. Walcoff. That's when I learned the urinalysis from the night before had never actually been performed. When I explained that the entire reason for the visit was a suspected UTI, Dr. Walcoff was able to obtain a small urine sample himself via ultrasound-guided cystocentesis -- the exact thing that could have been attempted, or at least honestly disclosed as not done, the night before. After waiting almost 3 hours since our arrival the result confirmed blood in his urine, consistent with a UTI. Zorro has been on antibiotics and doing fine since. When I raised this with the practice, I was met with defensiveness -- told it was a "miscommunication," that I must have misheard, or that Dr. Castano was simply more focused on the obstruction concern. I'm an elementary school teacher and my boyfriend is a police officer; we don't fabricate details like camera footage, water intake, or litter box habits. When an owner specifically asks for a test, and is told it was done and normal when it wasn't, that's not a miscommunication -- it's inaccurate documentation and false reassurance, and it delayed treatment for a real infection. I won't be returning, and I'd urge anyone considering this practice to ask to see actual results in writing before accepting a verbal summary.

I had a really good experience here. The entire staff was friendly, knowledgeable, and…read moreprofessional, which made a stressful situation with my dog much easier to deal with. Everyone I interacted with seemed to genuinely know what they were talking about, and they explained what was going on and what the next steps were in a way that gave me confidence in the care she was receiving. When you're bringing your pet to urgent care, you're already worried and don't really know what to expect, so having a staff that makes you feel like your dog is in capable hands makes a huge difference. I definitely appreciated the level of care and service we received.

When I arrived, I was greeted so warmly by the front desk staff. The receptionist was such a lovely…read moreperson, and her positive energy immediately made me feel more at ease. I was seen very quickly..I only waited about 5 minutes, maybe even less! My kitten had been refusing to eat, so I was really worried. The veterinary team took great care of him. They examined him thoroughly, gave him the shots he needed, and treated him with so much kindness and compassion. The vet technician was wonderful, and the veterinarian herself was incredibly caring and patient. They answered my questions and made me feel like my baby boy was in good hands. I'm so grateful for the care they gave my kitten, and I'll definitely be bringing him back here if he ever needs veterinary care again. Thank you all for helping my little boy!