I contracted with Steven last August to fix the air conditioning in my truck; he gave me a year…read morewarranty on the work (parts and labor); verbally of course so I don't have anything to fall back on in writing (my mistake). After I paid him upfront for the parts (didn't have an issue with that) on August 22, I was told he would have the parts by Tuesday the 9th of September (18 days after supposedly ordering them, but okay)... I texted him on Wednesday the 10th asking when I should expect him. He texted back said he had been sick and asked if Friday the 12th would work. Told him sure. Friday comes and he doesn't show. I text him back and no response. This continues through the ENTIRE following week with no response from him. He finally shows up on the 19th (nearly an entire month after we first agreed he would do the job). I paid him via CashApp for the labor and figured that was the end of the situation. When he left, I was happy, finally had some air conditioning in the truck. My happiness was short-lived, because by Monday it was back to blowing hot air (no freon). So of course, I texted him and finally Wednesday the 24th he said he would try to get to me by the weekend (26-27 September), of course that didn't happen. He texted me again on the 29th saying he would "try and make it today".... Finally on the 30th of September he made it back over to redo his work. Everything since then was fine until last Sunday, May the 17th. The AC started blowing hot air again (obviously the system has sprung another leak). I've attempted to contact him via text every day since then with absolutely no response. Oh, and for those of you wondering why I'm texting him instead of calling, he doesn't answer the phone and hasn't even bothered to set up a voicemail. If you have an AC issue, find someone else. I'm fed up with this nonsense. Thinking about small claims court, but at this point I just need some AC.

Steve is awesome. Showed up on time and fixed my riding lawnmower and gave me some great tips on…read morehow to self-manage it moving forward. Thanks Steve!!!

J&R Cycle Shop was recommended to my by WOW Motorcycles for work on my 1995 Honda CBR 1000F that…read morehad been sitting for 8 year. I met with Robert who did a thorough evaluation, advised on the parts that were needed and gave me an estimate to get my bike back to running condition. Robert went through every system and when he was finished, my bike ran practically as good as new, or at least better than I ever remembered it running. Robert was extremely knowledgeable, professional and honest and completed the work under budget. I cannot recommend J&R Cycle Shop highly enough. Robert is an A+++ mechanic.

Robert @ J&R Cycle Shop in Marietta is THE MAN! He had my…read more2004 Honda VTX 1800 diagnosed, repaired, and back on the road in less than 24hrs. He definitely knows his stuff!

Best motorcycle shop in town!!! Great service!!!! Friendly staff!!!! A must if your riding through…read moreEllijay!!!!

I just had an awesome experience with Chris during a very stressful time with my vehicle. Yesterday…read moremy serpentine belt began to break on my drive home from blue ridge back home to Canton. After my initial stress and panic I finally called Redferns. Chris answered and got to me within 25 minutes. Intially this was a mobile service and when he got there, he then told me he had to get his tow truck and take it back to his shop. He got it back there with no additional cost. It had to stay iver night because it was late. However, today he called me around noon said he found the initial issue and fixed that too. Gave me a very humble and honest review of what needs attention to my vehicle after having saved me in this stressful circumstance. Thank you so much Chris! Truly an earth Angel. He even offered to help my mom out with her car too because she so who came to get me the first night. We are both so grateful to have met him and will continue to drive 30 minutes to jasper feom now on to have our cars serviced by him. He's very friendly and reliable !

From the owner: We offer mobile services If it can be fixed mobile if not we have a vehicle hauler and also a tow…read morecompany we use to bring it to the shop to be repaired. There is no job to big or to small We also do RV repairs. We also offer Harley Davidson repairs, upgrades, etc. Call us for all your mechanic problems

Great sales experience with Amanda. Thanks for the help with buying the bike I was looking for…read more Superior customer service.

To be fair to their mechanics, I do believe they do decent work. But on two occasions, I've had…read morerepairs done there, and in both cases, the final cost FAR exceeded what I was quoted. And what bothered me the most was I had told them after the first time, to PLEASE call me if the repair was going to more than quoted. The second time it happened I asked for the manager/owner and he really didn't seem to care one way or another. It was like, "well, sorry dude but that's how much we charge." Further, the second repair would have cost $50 at Freedom Motorsports which is about 20 minutes away, but R&R charged $130. I think the whole "trike" thing has gone to their heads. And in looking at the prices for accessories in their shop, EVERYTHING is overpriced. I don't get it??? They seem to stay busy in spite of all this??? I guess that's why they keep doing it. But don't go there unless you like overpaying for virtually everything. Other shops not too far away are way more reasonable. I'd love to support my local Jasper cycle shop R&R, but I feel ripped off. Never again.

I showed up to the shop 30 minutes before they closed and had the pleasure of meeting a guy named…read moreRick. He politely asked about my bike and how he could help me. I told him my concern and he looked over my bike right then and made an adjustment and told me I was good to go. He then answered a few questions I had about my tires, reassured my concern, and gave me his professional recommendations. My bike rides so much better with the adjustment he made and has gained a faithful customer out of me. Thanks Rick for the quick and professional service!

This shop is a joke. Was given a 2 to 3 week turnaround for a broken shifter, ended up taking 2 1/2…read moremonths. We were charged $1250/10 hours of labor after requesting a full motor rebuild, only gaskets and oil filter were replaced. Says he threw in a clutch but it is not on the receipt. Receipt does not even have his business name on it. We were not given a call when the bike was opened up to let us know that pistons were within tolerance and would not be replaced. He did not keep and show us any broken parts which is the norm for other shops. Charged for an oil filter... THIS BIKE DOES NOT HAVE AN OIL FILTER?!!!!!! Numerous parts hand tightened and scary loose, very very very dangerous. We now have other issues from parts that were removed and are very nervous to even ride it Now. Good thing we checked his work. Save yourself the trouble and take your money elsewhere!!

High quality work and attention to detail. This a great place for bike service or purchase…read more Definitely recommend.

This place is pretty cool and the people there are very knowledgeable, professional and courteous…read more A rare combination these days.

Great service and outstanding quality of work. After a previous shop messed up the strut seal…read morechange twice, I just went ahead and brought my Harley Street Glide to Patriot. Wish I would've started there! Would have saved me the unnecessary expense and downtime on the bike. Would definitely use their service again.

I called being new to the area and explained that I have an Indian Chieftain, Harley and F3 Spyder…read moreand I am looking for service for all of the motorcycles, Rooster was very informative and stated that they serviced all of the motorcycles that I currently own. I had another issue that the left mirror broke on the spindle of the Indian Chieftain and he asked me to send him pictures and he thought that he had parts in stock to repair. The price of the mirrors and labor seem very reasonable. I go tomorrow. Thanks for being courteous to me as a female and helpful in the repairs.