Ok. So I'm new ( ish) to motorcycles and this is my experience. I went here back in February and…read morelooked at Indians . Beautiful bikes. The showroom for them is separate and it's beautiful. I was helped by Anna. She is an amazing professional and I truly appreciated the level of care I was given. At the end of the day, i went with a Royal Enfield Super Meteor 650 I got at Randy's . It was simply a matter of practicality and budget. Randy had the bike I wanted. But my next bike , you never know! I also looked at Triumphs and Moto Guzzi . But those Indians are sweet and I would definitely seek Anna out. Since I got the bike I've had a couple of opportunities to work with Zack over the phone in parts. He too is super friendly and very professional. Very accommodating. I also got some help in their gear department looking at helmets and such. Again, great service. I personally think this is a well run business and has a well trained professional team in place . I look forward to working with them on the service and parts side and possibly a bike down the road.

Called in a.m. making appt for noon with sales person. Looking for my 19 year old sons birthday…read moregift. Asking to discuss terms for making a deal are simple in my view. We save a bit, they make a bit. Salesman never volunteered to speak with management to ask them if management would agree on basic terms. I left after salesman said he would check with management and call me later. He never called me back. A week later I called to speak with the sales manger, excuses. I tried to spend my money locally. It was clear they didn't want to negotiate on the set up and destination fees. Drove four hours away to vist my in Iowa State. Surprised my boy by walking in the dealer for him to look around. Spoke to the salesman explaining what I thought was fair. He went to management, came back shaking my hand deal signed in 15 minutes. Spent and $3,000 in the parts dept. On riding gear. Drove out of the dealer in Iowa within 45min. Short sighted sales dept. won't make money in a buyers market. Dealers need us. Not the other way around. Repeat sales is the key for a dealer to make money through great customer service. g

I stopped in looking at bikes. I was greeted right away. They didn't have what I wanted but based…read moreon my experience, if they did, I would go back and check them out again.

Travis was great!! We went in knowing what we wanted CF Moto. But he wanted to show us all sides…read moreof the coin, the bronze, silver and the gold models so we could make a valid and educated decision from different makers and models. We drove 100 miles, kept him after hours and still when we didn't purchase, he gave us his card and told us to call with any questions. We called the next day. We made our decision CF Moto UForce U10 XL Highlander - It was perfect for our needs - took a downpayment over the phone so we could pick it up on Saturday. Travis went over the whole unit with us when we picked her up. He was educated and not pushy for a sale. He was honest and gave opinions and made sure we knew what we purchased. Would highly recommend.

I can't believe that no one has reviewed Vespa Madison, also known as Dunn's Import Inc. So, it…read morelooks like I will have to tell all of you how fantastic it is. In Madison on a vacation, I was pleased to have passed by this small Vespa dealership on a Sunday - sad it was a Sunday because it was closed. I patiently waited until Monday to pay them a little visit. Doh- closed on Monday but the owner, Jeff Dunn was in and he let me in to shop anyway. Now, I'm not a rule breaker, I would have gladly waited until Tuesday but when he said he would help me, I took him up on his offer. I made it clear that he wasn't going to make any money off me because I already have a new scoot and I'm just looking for gear. It made no difference to him how much I was going to spend. He was really outgoing and friendly and it appeared that he truly loves his job. We quickly found what we were looking for and made our purchases. Jeff took lots of time to talk with us about the local scoot scene in Madison and was happy to share information about the rules of the road, etc. We felt very much at home and very much welcome in his shop, even if we weren't spending a bunch of cash. The shop is located in what appears to have been a residence at one time. It's been converted into a hip showroom complete with an espresso maker and a patio table outdoors. The showroom is small but very complete. Dunn's has enough gear to please any Vespa aficionado. When we visited, they had fabulous sale items. Vespa Madison/Dunn's gets the coveted 5 star rating from me. Great service, friendly people, great inventory - what else do you need? When in the market for a new scoot, it would be highly likely that I would travel from Lincoln, Nebraska to Madison just to buy a scoot from Jeff.

I purchased my first brand new motorcycle from Moto Guzzi Madison last week, and couldn't be…read morehappier with it! After searching the region for just the right bike to fit my taste and my petite size, Jeremy went out of his way to make sure I got the perfect V7 III to upgrade from my sad Buell Blast. Jeremy is extremely knowledgable about the Moto Guzzi line, and provided me with more information than I could ever need when I took delivery of my new V7 III. My first two rides of the season have been quite exciting, and I can't wait for future adventures on this beautiful bike.

Rip off! They promote the Harley Davidson VISA card in which you get 3% rewards towards future…read moreHarley-Davidson purchases at any dealership in the country but then they turn around and charge you a 3% fee for using it because apparently they're not making enough money on their already inflated prices!

Yesterday I had a particularly excellent service experience with a parts technician (Dakota). He…read morewas extremely knowledgeable about my particular bike, model and its quirks. There's not enough good things to say about the experience. They are friendly bunch so stop in if you have a minute say hi I can't speak for the sales staff. I can't let a review go by without mentioning how expensive stuff is but when there's only two tiny strips of rubber between me and the pavement, I'll just eat the expense.

Went here to get an oil change for my no brand Chinese moped that Scooter Therapy wouldn't repair…read more It was confusing to find at first. Turns out its on the 2nd floor of the Red Rock building. You go into the Red Rock parking lot and look for a door near the back of the lot that says "Campus Gas Scooter & Small Engine Service". You go in there and then they open the garage door for you to bring your bike up. The guy was nice, didn't speak great English but I could understand him. He did my oil change on the spot, which was great in comparison to Q9 power sports I've gone to before which often has a week plus wait even for simple services. Total cost was $35, so thats pretty good. He does take credit via his smartphone and a chip reader. Overall would recommend, but maybe not if its a more complex repair you need explained to you. Glad I found this convenient place near campus! His email is duke.jawara@hotmail.com (got this from his business card)

Stay away. Very far away. Poor communication and unreliable. Scooter broke within a week of fixing…read moreit and no accountability

He does motorcycle repair and ATV repair and boat repair and boat winterizing. Good quality work…read moreand good service.

Fuck Suter's Speed Shop. This asshole lost his mind and bitched me out because they don't actually…read morelisten the their message machine. After I gave them 2 days notice I want to pick up my bikes he's screaming that it's my fault because I'm the one who "didn't talk to a person". And I'm "Ridiculous" for asking about a ride. Screaming, tantrum throwing, gas lightin child. They don't check messages and somehow it's my fault. #sutersspeedshop

As the owner of several older motorcycles, and pretty much being mechanically inclined, Suters has…read morebeen invaluable to me. Sam, who is pretty much in charge of the bone yard side of Sutter's, knows most every part of every bike you could think of, or that matters at least... They keep parts in stock that are hard to find TODAY ( let's be realistic, ever since the Internet came about nothing is hard to find if your little balls have dropped and you can patiently wait for it) and can cut you any gasket you need while you wait. The only negative thing is that most of the bikes in the yard have been picked clean, probably by Sam himself, but that's how he makes his money, for what he has in his barn the prices are very fair, a $45 seat from a 33 year old cycle wont be taped up or missing half a hinge.

I recently received incredible customer service at Rob's Performance Motorsports in Johnson Creek…read more The care and attention shown to me far exceeded my expectations when I addressed a concern regarding a recent purchase. Morgan was very interested in what I had to share and took immediate action to help reassure that this was an over site on their part and should not have happened. The response was one of sincere gratitude when I shared my perspective, which truly stood out. The personal follow-up from Rob was greatly appreciated and reinforced that customer satisfaction is their number one priority. What an incredible group of professionals. A Sincere Thanks to Rob & Morgan!!! Respectfully, Reid

Customer service before, during, and after the sale. Rob and his crew are no bs, good people.read more

A HUGE thank you to Andy for helping out with an urgent issue. My Wave Runner is serviced (and…read morewinter stored) at Maxxx Motorsport. I live in Florida and fly in a few times a year to enjoy our place in Wisconsin. Two weeks before the Labor Day weekend when my wife, kids and me were coming in, our Wave Runner got damaged. Andy referred me to someone who does fiber glass body work. I lined up the body work person but had no way to get the Wave Runner to him. Maxxx dropped off a trailer at my place in Elkhorn the same day for the repair person to use, then came back to pick it up. Without their amazing service we would not have had the repair done in time and Labor Day would have been a bust. Thanks Andy for saving the day!

I purchased a 2000 Yamaha waverunner. 5-20-2020. I asked randy if the machine had been checked out…read moreand he said it was and in good condition but if something went wrong, no guarantee but a discount on labor and mat to repair.while waiting for the state of il to send numbers I decided to have a local waverunner mechanic make sure everything was good. Started right up but when put in the water would not go 5' told me jet pump needed to be completely rebuilt and when tested after pump rebuilt carburetors had to be rebuilt. I would have taken back originally for discounted labor and mat if it failed after some use but to fail immediately I felt that after being told it was in good shape by dealer all credibility was lost. Had to spend $1000.00 before using for one minute. Think very carefully before buying a used piece of equipment from this co. I could not give 0 stars

This bike shop was great. Helped my mom take her cycle in for new shifting cables and shift levers…read more They finished the work 3 days early and did the work at a reasonable cost. Great work

Knowledgeable people who make recommendations on parts and service that fit your needs and budget…read more It's easy to schedule repairs. The work I've had done has been great. An organized shop that still feels laid-back.