Ok. So I'm new ( ish) to motorcycles and this is my experience. I went here back in February and…read morelooked at Indians . Beautiful bikes. The showroom for them is separate and it's beautiful. I was helped by Anna. She is an amazing professional and I truly appreciated the level of care I was given. At the end of the day, i went with a Royal Enfield Super Meteor 650 I got at Randy's . It was simply a matter of practicality and budget. Randy had the bike I wanted. But my next bike , you never know! I also looked at Triumphs and Moto Guzzi . But those Indians are sweet and I would definitely seek Anna out. Since I got the bike I've had a couple of opportunities to work with Zack over the phone in parts. He too is super friendly and very professional. Very accommodating. I also got some help in their gear department looking at helmets and such. Again, great service. I personally think this is a well run business and has a well trained professional team in place . I look forward to working with them on the service and parts side and possibly a bike down the road.

Extended warranty: Dan answered all my questions and showed options related to extended warranty…read more He made the purchase decision easy! I also had a technical question on my 2024 Indian Pursuit Dark Horse which he sought out the info and relayed back to me all in the same call." They are great to work with!

Great customer support. They never make me feel like a "dumb girl," and are always right on target…read morewith getting the work completed. They even did some troubleshooting with me before I decided I didn't want to (attempt to) do the work myself.

Driven by and seen the 'very small sign' for many years but never stopped in because I never heard…read moreanyone talk about them. After joining Madison Motorcycle Club and hearing talk within the Club of what they can do, I decided to stop in and ended up picking up several items and ordering more. And, ironically, now I hear people talking about them all the time (good things). Haven't had any actual work done by them (just ordering parts) but sure am impressed with their knowledge. If you haven't yet, stop in - you'll be impressed, too.

Fuck Suter's Speed Shop. This asshole lost his mind and bitched me out because they don't actually…read morelisten the their message machine. After I gave them 2 days notice I want to pick up my bikes he's screaming that it's my fault because I'm the one who "didn't talk to a person". And I'm "Ridiculous" for asking about a ride. Screaming, tantrum throwing, gas lightin child. They don't check messages and somehow it's my fault. #sutersspeedshop

As the owner of several older motorcycles, and pretty much being mechanically inclined, Suters has…read morebeen invaluable to me. Sam, who is pretty much in charge of the bone yard side of Sutter's, knows most every part of every bike you could think of, or that matters at least... They keep parts in stock that are hard to find TODAY ( let's be realistic, ever since the Internet came about nothing is hard to find if your little balls have dropped and you can patiently wait for it) and can cut you any gasket you need while you wait. The only negative thing is that most of the bikes in the yard have been picked clean, probably by Sam himself, but that's how he makes his money, for what he has in his barn the prices are very fair, a $45 seat from a 33 year old cycle wont be taped up or missing half a hinge.

Matt & Ruthie took my snowblower in Oct.2021 and brought it back. I paid them, but when I tried to…read morestart it, it was broken in ways it wasn't when it left my house. They told me how much the part would cost to be replaced and took it again. I hired them because I thought they were going through a hard time, and because I'd left old gas in the snowblower and was unable to start it. It's now May 2022, and they haven't returned any of my calls. I don't think I'll get the snowblower back.

From the owner: Need something fixed in Madison, Wisconsin? We're your folks!…read more We help clients get their household or businesses running smoothly by repairing small engines. We repair snowblowers, lawn mowers, riding mowers, shop vacs, scooters, weed trimmers, chainsaws, anything with a small engine. He also specializes in Honda Motorcycles.

We ordered a 125cc Pit Bike from this place in May 2020. We were told it would arrive late June or…read moreearly July. It had still not arrived by July 15 so I called them about it. They said,..."Oh,..ya your shipment has been moved out to end of July or early August". Today is August 14, 2020 and still no bike. I called them to inquire and they said "oh ya,...your shipment has been moved out to mid to late September. I told them how disappointing it was that no one ever sends updates on schedule changes that we had been planning a family outing and this bike was for one of my sons. The dipshit on the phone said "sorry man,..but I can't do anything about delivery dates". I asked for a manager and he said he was the manager.. Highly doubt it. Anyway,..I canceled the order after waiting over 3 months. This place is running a straight PANZI scheme. DON"T ORDER FROM THEM! I'm contacting the Better Business Bureau to repor t them as well.

I can't believe that no one has reviewed Vespa Madison, also known as Dunn's Import Inc. So, it…read morelooks like I will have to tell all of you how fantastic it is. In Madison on a vacation, I was pleased to have passed by this small Vespa dealership on a Sunday - sad it was a Sunday because it was closed. I patiently waited until Monday to pay them a little visit. Doh- closed on Monday but the owner, Jeff Dunn was in and he let me in to shop anyway. Now, I'm not a rule breaker, I would have gladly waited until Tuesday but when he said he would help me, I took him up on his offer. I made it clear that he wasn't going to make any money off me because I already have a new scoot and I'm just looking for gear. It made no difference to him how much I was going to spend. He was really outgoing and friendly and it appeared that he truly loves his job. We quickly found what we were looking for and made our purchases. Jeff took lots of time to talk with us about the local scoot scene in Madison and was happy to share information about the rules of the road, etc. We felt very much at home and very much welcome in his shop, even if we weren't spending a bunch of cash. The shop is located in what appears to have been a residence at one time. It's been converted into a hip showroom complete with an espresso maker and a patio table outdoors. The showroom is small but very complete. Dunn's has enough gear to please any Vespa aficionado. When we visited, they had fabulous sale items. Vespa Madison/Dunn's gets the coveted 5 star rating from me. Great service, friendly people, great inventory - what else do you need? When in the market for a new scoot, it would be highly likely that I would travel from Lincoln, Nebraska to Madison just to buy a scoot from Jeff.

I purchased my first brand new motorcycle from Moto Guzzi Madison last week, and couldn't be…read morehappier with it! After searching the region for just the right bike to fit my taste and my petite size, Jeremy went out of his way to make sure I got the perfect V7 III to upgrade from my sad Buell Blast. Jeremy is extremely knowledgable about the Moto Guzzi line, and provided me with more information than I could ever need when I took delivery of my new V7 III. My first two rides of the season have been quite exciting, and I can't wait for future adventures on this beautiful bike.