1. Matt & Ruthie's Repairs

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Madison, WI

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Matt & Ruthie's Repairs

1.0 (1 review)

Services - Matt & Ruthie's Repairs

Motorcycle repair

Outdoor power equipment services

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4 years ago

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Ruthie G.

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Motorcycle Performance

Motorcycle Performance

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The best compliment you can pay a mechanic is this one: these guys are honest…read more I've been taking my vintage, temperamental cycle to Motorcycle Performance ever since I got it this spring. It's been a couple years since I've dealt with owning and maintaining a classic bike, and the prospect is daunting and often surprisingly expensive. The guys at Motorcycle Performance have been working with me ever since the first tow. When they quoted me on a problem and a part a couple months ago, I decided to do my own research to see how the price for the part compared to what I could find on my own. Guess what? The number one internet part source for that part was exactly the price they quoted me - no upcharge, no padding of the cost, no screwing me over. The labor was totally reasonable, too. These guys know their stuff and are great with speciality bikes. Their website has a lot of good information (e.g., winterizing tips) to help you look after your bike when it's not at their shop. It may take them a bit longer to get the work done on the bike, but they will do it right and you don't have to wonder if they are treating you fairly. I also appreciated the fact that when I took ill out of town and was away for a couple weeks, there was no hassling me about the bike being stored with them until I could get back. They are happy to stay in touch via email, too, and will often send you detailed info about diagnoses and what they did to fix things. I really recommend these guys as decent and honest local businesspeople who really know their stuff. If you are a motorcycle owner, particularly of a vintage or classic European or Japanese bike, take it here.

Great customer support. They never make me feel like a "dumb girl," and are always right on target…read morewith getting the work completed. They even did some troubleshooting with me before I decided I didn't want to (attempt to) do the work myself.

Engelhart Motorsports

Engelhart Motorsports

(30 reviews)

Ok. So I'm new ( ish) to motorcycles and this is my experience. I went here back in February and…read morelooked at Indians . Beautiful bikes. The showroom for them is separate and it's beautiful. I was helped by Anna. She is an amazing professional and I truly appreciated the level of care I was given. At the end of the day, i went with a Royal Enfield Super Meteor 650 I got at Randy's . It was simply a matter of practicality and budget. Randy had the bike I wanted. But my next bike , you never know! I also looked at Triumphs and Moto Guzzi . But those Indians are sweet and I would definitely seek Anna out. Since I got the bike I've had a couple of opportunities to work with Zack over the phone in parts. He too is super friendly and very professional. Very accommodating. I also got some help in their gear department looking at helmets and such. Again, great service. I personally think this is a well run business and has a well trained professional team in place . I look forward to working with them on the service and parts side and possibly a bike down the road.

Called in a.m. making appt for noon with sales person. Looking for my 19 year old sons birthday…read moregift. Asking to discuss terms for making a deal are simple in my view. We save a bit, they make a bit. Salesman never volunteered to speak with management to ask them if management would agree on basic terms. I left after salesman said he would check with management and call me later. He never called me back. A week later I called to speak with the sales manger, excuses. I tried to spend my money locally. It was clear they didn't want to negotiate on the set up and destination fees. Drove four hours away to vist my in Iowa State. Surprised my boy by walking in the dealer for him to look around. Spoke to the salesman explaining what I thought was fair. He went to management, came back shaking my hand deal signed in 15 minutes. Spent and $3,000 in the parts dept. On riding gear. Drove out of the dealer in Iowa within 45min. Short sighted sales dept. won't make money in a buyers market. Dealers need us. Not the other way around. Repeat sales is the key for a dealer to make money through great customer service. g

Matt & Ruthie's Repairs - motorcyclerepair - Updated October 2026

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