I took my Suzuki to this repair shop when it was on 41 in Land o Lakes. He fixed my brakes and I thought he was an honest, hard working mechanic, and a nice guy. Forward, 2 years, I need my brakes and fork seals done on my HONDA Shadow, but he's moved to a new location and tells me this very sad story of being ripped off by his own family member, and having to move locations and he has no money to buy parts and doesn't even have a home (staying in a hotel) so I feel badly for him, and give him the money up front for the job via Bank of America transfer, and He does my brakes and fork seals. And asks if he can please do work on my other bikes as he needs money to live on. My husband and I have 6 bikes between us so we decide to go ahead and get all our bikes worked on... get them all in tip top shape and help someone in need at the same time... Long story short, this man: RICHARD DUNCAN, we find out later, is "borrowing from Peter to pay Paul" as the saying goes, and by that, I mean he's taking my money and using it for something OTHER than repairing MY bikes. He had my 4 other bikes and $1100 of my money and I STILL had to take my bikes to someone else to get them properly repaired (!) one of which he talked me into bringing to him, which had electrical issues (2000 Yamaha vStar 1100), and Richard assured me he would find out the trouble, and fix it in time for bike week. In fact, it was getting close, he tells me if I gave him $350 he would work on his day off, Sunday, to get it done. Im desperate and getting anxious so I transfer the $350. Not only does he NOT work that Sunday ( had another sob story about getting sick but couldn't refund my money), but another week goes by, and the bike is still in the same condition and he's had this bike for 5 WEEKS and each time we go by to see what progress he's made it's lying in many pieces and looks like it did the previous week. He DID NOT GET IT DONE IN TIME FOR BIKE WEEK, and had no apologies for that either. So our out of town guest who was supposed to ride that bike to Daytona with us had to rent a Harley. We were finally fed up and went to pick up the bike and had to load in to to the trailer in those many many PIECES He didn't even bother to put it back together, and He was RUDE, NASTY and MEAN, And in our frustration, we left our tie downs at home, so we asked to borrow his, and would return them the next day, he WOULD NOT help us load the bike up, and would NOT loan us his tie downs!!! He was guilty of taking our money for nothing in return when we've been nothing but kind to him, yet HE turns on US!! When I'd catch him in a lie and call him out on it, his reply was "I'm not gonna argue with you" as if I was the unreasonable one. Even as we were taking our bike back in pieces we were still cordial, but he was the opposite. Richard Duncan comes off as a simple, kind, good hearted old man ( always talking about how honest he is), meanwhile he steals from his customers. One of my bikes that supposedly had the fork seals done and for which I paid in advance for the parts and labor, two weeks later were leaking fluid again, indicating the fork seal job he did, FAILED or was never done in the first place, so, I took it to my Auto mechanic who also knows bikes but prefers to work on Cars ( and whom I've known for years and whom I'd TRUST with my children) and he tells me "I'm sorry to tell you this but these fork seals were never done! This crook put some kind of goop inside instead of actually doing the job" so I paid him 225 for fork seals but instead, he bought some $12 can of goop instead of replacing the seals and pocketed my money. And when I ( several times) asked for receipts for all his so called repairs , he kept telling me they were in the mail. When they never arrived in the mail, my husband and I went to his garage to get those receipts, and not only would he NOT give us receipts, but he kicked us out of his garage, saying "GET OUT!" then says we never paid him for his work!!! ( that was for the benefit of someone who walked in behind us, and he was probably stealing from them and didn't want them to catch on). But, I have all the bank transfers recorded for each time he cried to me about needing money to buy parts for my bikes and I transferred hundreds each time... To the tune of $1450.00 total, plus I would tip him $20 here and there, feeling like he only had money for parts and might not have enough for food. I was the Sucker!!! If even one person reads this and is saved from RICHARD DUNCAN'S LOWLIFE THIEVERY, I'll be happy. I'll be reporting this also to the BBB. DO NOT LET RICHARD DUNCAN of MOTORCYCLE METRICS WORK ON YOUR MOTORCYCLE!!! read more

Best mechanic in the area! Richard has over 40 years experience working on any bike you can think of. He loves what he does for a very fair price. My 2009 Kawasaki zx6r was in and out in a short time. Thanks Motorcycle Metrics, the only place I will be taking my bike. Even if your far this guy and his help are worth the drive! read more

Greeting, I would advise anyone that is considering having their bike repaired at Motorcycle Metrics to not do it; because he will take your money and lose parts to your bike and then give you a hassel about returning money for a part that you paid for of which he never ordered. Myy name is Bobbie and I took my Harley to this bike show to have looked at. I paid an initial cost of 100.00 dollars for a diagnosis of the problem that was simply the bike was leaking some game due to possible a line issue. He assured me that he had the equipment to perform a complete diagnosis but later I found out that he did not have any type of equipment at all to perform it. I gave him up front another $500.00 dollars and purchased a batter myself as he stated that he did not even have batteries in his shop. According to him he has a man (don't know who?) that knows Harleys and works on them all time, but as I passed by I never saw any individual at all in his shop. one day he told me that I needed a certain part that would be after market and the cost would be $262.00 of which I paid for and I believe now that he never ordered the part from the start. I do have my record of all cost of which I will sue him for the return of my money because he just gives excuses about returning it. I asked him plainly if he order the part show to show me the tracking number and his excuse was that he could not show me his business account that showed any tracking information. Now, I he gave me the run around about the delay of the part I asked him to just put the few pieces of the pike back together because I was going to take my bike somewhere else and the believe it or not he refused and had the nerve to say that he was going to charge me for . This is a warning to anyone that is considering taking your bile to Motorcycle Metrics as I fully intend to sue him in court soon. I plan to take it to Harley..... Warning ! do not take you bike here he is a fraud! Bobbie read more