If I could give zero stars, I would. This security service makes residents feel like criminals…read morewhile failing at their actual job. They enforce minor parking rules but ignore basic responsibilities, like removing people from the pool after hours. We often have to ask guests ourselves since we live in front of the pool because these useless securities don't show up on time. They've also forgotten to unlock one of two pool gates in the morning time. When we call at night, a young lady answers but gives no explanation or empathy. Honestly, AI could probably do a better job. A company entrusted with community safety should be able to perform even the simplest tasks reliably -- this one clearly cannot.

The only job they got for our Stevenson Ranch community is to lock the pool gates, and that's never…read moredone every single night we have to call them to lock the pool gates while there are people in the pool making loud noises, it's a joke for being charged $120 k a year and they cant even do a simple task

Amazing company, they secured my gated community with the best guards I've seen. Would highly…read morerecommend them

I received a super fast response after submitting the online form--Youssef called me right away. He…read morewas incredibly responsive to all my emails, making the process seamless. The on-site team was excellent--punctual, well-presented, polite, and highly professional with customers. I'll definitely work with Swift Guard Security again!

Armen was very timely and professional! He did a wonderful and seamless job installing my alarm…read moresystem. He taught me exactly how to use the system and explained everything in detail as he completed the installation process. He was very clean (used shoe covers when in and out of the house) and was friendly with my dogs! Sevada initially came to assess the property for installment to give me a quote. He was a great and explained everything thoroughly! I highly recommend them.

We've been a customer of PV Security for decades, which was bought by Valley Alarm and absorbed…read moreinto their system years ago. Had assumed all these years that our house security was adequate but recently was horrified to experience that it very much was not, and more importantly, that the folks at Valley Alarm were not trained properly, made a ton of mistakes, and made for a very stressful holiday. The day before Thanksgiving, we received text alerts of a burglary - nothing else. No idea if this was a fake text or anything, as it provided minimal information (the title: BURGLARY) . Everything that transpired after was across the board an extremely negative experience: 1. I had to call Valley Alarm to get more info. Each time I called, I was on hold for at least five minutes - terrifying when you've just received a text saying BURGLARY. To add insult to injury, the hold music is an advertisement for VA saying that "agents will be on the phone in seconds." 2. I spoke to multiple agents, and none provided sufficient information or answer any of my questions adequately in a way that would reassure me. 3. Horrifyingly, I had to be the one to tell VA to CALL THE POLICE. They were supposed to have called me first, and immediately dispatched the police. Neither happened. In fact, when I called the first time, the agent was a very blase "oh, do you want us to call the police?" Uh YES. And then once that happened, they provided zero follow up information. I eventually found it easier to call my police station directly, and speak to the police via my neighbors. 4. ALL OF THIS WAS A FALSE ALARM. Valley Alarm NEVER provided an explanation of why we had received an alarm. The neighbors never heard the alarm, and when we had someone check the house, there was no sign of anything amiss. 5. After all of this (and before we were able to have someone enter our house) I called VA repeatedly to make sure that our alarm system was still actively armed. Every person gave me a non-answer in the form of double negatives: "well, if nobody has gone in to disarm the alarm, we can only assume it is still armed." Not only was this absolutely not reassuring, and felt like they were hedging their bets, it turned out to be completely incorrect - they just straight up had no way to tell, blaming us for having an old system (which they had never told us to change) and for not performing routine checks (which they had never told us to do). 6. 3x I had their "service technicians" call me to "provide more info" because the agents at the call center were proving to be completely useless. The first time a technician called, she literally started the phone conversation with "what do you want." I was never assured that our house was okay and that the alarm system was still working because none of these agents or technicians could provide straightforward information. I am just horrified with how badly this entire experience went across the board. Valley Alarm has admitted that there was a lot of human error after they looked into this experience, and I have never been more certain or faster in changing companies. I have a new system that provides me with way more information, and doesn't keep me on hold to speak to an agent. Absolutely stay away from Valley Alarm.

these guys were super easy to work with to get things set up for our event. easy on line paying…read more the guys they sent were timely and professional. all went out without a hitch. very polite and professional.

I've used Citiguard for years after trying many other companies. They have done a phenomenal job…read morefor my hotel. We use them 24 hours a day and have found them to be punctual, professional and most importantly have made my staff and guests feel safe. We have had difficult situations that have always been handled swiftly and I have appreciated the quick response of management as well. I can't say enough about what a wonderful job they do. Consistently exceeding my expectations from the guards to the supervisors to the office support staff. Highly recommend.

We had lone star update and reconnect an existing alarm system on moving into a new house…read more They have been very prompt and professional and did exactly as promised without nickel and diming us. Prices are very fair. I like dealing with a smaller company not the mega giant in the industry that I had very bad experience with at my last house We had some issues with our dog setting off the motion detector but they are on it! They make fast appointments, show up on time and I have confidence they will continue to provide excellent service as long as we remain customers. Great job!

The owner himself Bruce came out to give me a quote to install my alarm system in September. It…read moretook them three attempts to do a 2000 square-foot house because they did not come with the proper equipment the last day that they were at my property they stepped on an air-conditioning drain line in the attic which in return flooded one of my room rooms in my house, causing horrible damage. I reached out to Bruce immediately he told me he would address it with one of his employees or come out himself. He never showed up. I never paid the bill. I don't even see the license for this company and now that I'm seeing the complaints. I can't believe this man is in business. He called months later and told me that they should be able to step on a pipe in the attic and it not break, it's not their fault.

I want to start this review by saying I was incredibly tedious is selecting security for our large…read moreformal event. In total we had about 500+ attendees with over ten points of entry and VIP who required a personal detail. Atlas delivered in every category we asked of them! Not only was there attire professional (black suit and tie since it was formal) but they were extremely vigilant. Prior to the event, the Ops leader did a walkthrough with our team and introduces us to the detail for the night. We hired 7 guards and received exceptional value and quality for the price point. There was one security concern throughout the night and the team addressed it with speed and precision. Would highly recommend their services to anyone who needs security for personal VIP's, events, or business sites.

Hired Atlas Protection Services for a recent live event and couldn't have been more pleased. The…read moresecurity officers were professional, polite and punctual. All around a good experience and will not hesitate to use them in the future.

Working with Allied International gives you the peace of mind that you're looking for when…read moreprotecting your business. Their responsiveness and reliability is top notch! The staff is professional and courteous, always willing to go the extra mile for their customers. Fair pricing and great value for your business! You'll never go wrong in working with Sam and Henry.

Allied is the best and my go to for all my security needs. Their staff always go above and beyond…read moreand are extremely professional. 11/10 recommend!

I have been looking for a security company for our HOA and I came across UGS. The service requested…read morefrom our HOA was met. The quality of guards that were on post were very professional. I value the fact that this company was professional enough to provide an excellent service.

This is the second time I used united guard security for corporate office security needs and…read morecouldn't be more satisfied with their service. From the beginning to final process they were professional and efficient. The security officers are highly trained and courteous. The company provided excellent recommendations tailored for our specific needs. They use state of the art equipment ensuring real time monitoring.

We recently had to have our home fumigated. These last few years there've been too many reports of…read morebreak-ins during this process, and we didn't want to take any chances, so we hired Aegis Security to have on site patrol during the procedure. It was easy to set up via phone and email. They showed up on time and covered the duration (tent up to tent down) in shifts. Neighbors confirmed there was always visible security on duty. No sitting in a car, they were standing and actively walking around the premises. It was well worth it for the peace of mind, and we would definitely use them again.

Very professional, punctual, and easy to communicate with. We had an outdoor event and the security…read morewas great for that. Our guard was very kind as well