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    Motor World

    3.0 (1 review)

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    17 years ago

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    Galleywood Motor Spares

    Galleywood Motor Spares

    (2 reviews)

    This is a great little motor spares shop at the end of watchouse road in galleywood. Its a very…read morehandy shop to have nearby as it stocks alot of different useful car parts. From car cleaning, engine oil and brake pads. All at very reasonable prices! The staff are very friendly and go out of there way to help you. It also has a large front at the shop to park.

    Dishonest behaviour and bad customer Service…read more Since moving to Galleywood I have often used this local shop for car accessories and parts. I have always been happy to support a local business and felt that they offered a good personal service. That was until today when I experienced what can only be described as blatant deceit. I was sold a damaged part that was near impossible to identify was damaged on purchase. When I returned to the shop I was told that I must have broken the part since I purchased it the day before and there was no way they had sold it to me like that. The part had not left the box until I compared it with the existing and it was obviously broken. The box was open on purchase and the piece that was broken off had been removed to cover up the situation. As such I was accused of being a liar which I find disgraceful as a previously loyal customer. The shop keeper told me it was not there problem and I needed to complain to the supplier which is ridiculous. After returning home with no offer of replacement or refund I have also noticed that the hand written receipt they provided was also backdated by 5 days which I can only assume is some vague attempt to make it look more plausible that I taken nearly a week to complain rather than 24 hours. I guess they did not think about the credit card receipt with date and time!! I pity this business which needs the support of its local community that it can treat a regular customer with such contempt.

    Halfords Autocentre - Chelmsford

    Halfords Autocentre - Chelmsford

    (1 review)

    don't know where to start. I never complain about anything so for me to write a bad review means I…read moream seriously disgusted and appalled by the way I was treated at this centre. To start with I had to ring the centre 3 times trying to find out what was going on with my car getting a very rude man on the phone every time. I finally got a call back at 4pm after dropping the car off at 9am telling me my car had failed and needed £600 worth of repairs doing, I was so shocked by the news I asked for a breakdown of exactly what needed doing & prices etc he then became even more short tempered & rude thinking just because I am a girl I would just hand over the money. I started ringing round getting quotes for what he said needed doing & instantly knew he was ripping me off. I said I would take the repairs elsewhere & bring it back for the retest first thing in the morning. As he had left it so late to let me know about the car I was rushing around like crazy to get the bits fixed as it had to be back first thing in order to get my free re test. It was the most stressful evening & morning but I was able to get the car back to the garage first thing in the morning. When I arrive at the garage explaining I had it all sorted & just needed the retest he then seemed annoyed that I had managed to get it done elsewhere all for £170!!!!! £430 cheaper than what they had quoted I was appalled!!! He then went on to tell me he couldn't guarantee a time for me retest, even though he told me to get it down first thing in the morning in order to get it down. I was fuming!! I had to arrange transport to get to work but because I finished late, they would be shut the time I finish. He finally seemed like he wanted to help me an offered to leave it outside if I left my spare key. Once I finally made it back to Chelmsford after having to get the bus & walk across town to get to this joke of garage my car is no where to be seen. I honestly thought the garage couldn't get any worse, but of corse it did. I cannot explain the rage I was feeling. I later find out the mechanic told them to bring the car in. So he clearly was seriously taking the p**s out of my life! I am so upset with how I was treated & think it's disgusting how people like this can still have a job. I would seriously recommend everyone staying away and if I had the time I would be standing outside with a board telling everyone to stay away I am that appalled!!!!!!! Oh and just to add, he then added a list long of advisory repairs on my retest that hadn't flagged up on my first test!!

    Motor World - autopartssupplies - Updated May 2026

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