The staff are friendly, effiecient and save me a fortune. As long as I live in london I will not…read moretake my car anywhere else. They even picked me up from the station, which isn't far away at all. The prices were also reasonable. They should keep up the good work

Richlee have been providing me with great quality cars for over 30 years, most of my friends and…read morefamily have also had cars from Richlee. the service I have received has ALWAYS been 5 star! The guys and girls there are genuine and professional, I would not buy a car at any other place! well done Richlee!!!

This company is a shambles. My partner bought a car from the Rayleigh branch under a year ago…read more About a month back, the car had an issue with the timing chain and they took the car in to fix. It sat in the same spot for 3 weeks, no one called or updated him about the car. He begged everyday for a call about the car, and someone (Kevin, Jo, Richard, etc) was going to call us back, and they didn't. The first call he received was to swap his car out for a temporary car so THEY didnt fail an audit. The absolute audacity to call when they want something, but not even update him on his car is dreadful. Turns out, after taking our time to drive to Richlee, Jo told us it was the hot potato no one wanted to deal with and hadn't even been looked at. Richard is never there, and when he is doesnt communicate with his staff, because allegedly Jo and the mechanics needed his go ahead to fix the vehicle and he didnt answer any calls. Then, they tried to charge him £1000+ for the fix, despite his paying out £500 for warranty on the car when purchased. This company are a bunch of money-grabbing, uncommunicative scam artists who couldn't organise a child's birthday party. Quite frankly its astounding this company still makes money and operates with the low level staff and dreadful owners they have. Shame on you Richlee. Finance a car from an actual dealer and not this useless company.

Fab garage, so honest i thought i best share with everyone…read more My cars brakes were 'squeeking' slightly so i thought i would get them checked out. They came from Rainham to my house and collected my car, which i thought was great! Being a woman, i thought they may try to con me but suprisingly enough they rang (and i was expecting a big bill needs new disks etc) and they said there was nothing wrong with them!! They just needed to be cleaned! And i had a slow puncture in my rear tyre, so they fixed that and cleaned the breaks and a service - all for £45 plus vat, they said they would just charge me the labour because they couldnt get the car back to me until after 5! I couldnt believe it! Such nice honest people, friendly and kept me well informed, and door to door delivery! Cannot knock it!

Writing this review as I wait for them to give me my car. The car is finished but they decided to…read morechange tyres on a car behind mine, which blocked my exit. Other than that they are really fast and with a really nice service. Already saved their details on my phone and will definitely come back.

An honest mechanic?..........................YES!…read more I have in the past, taken my car to a number of places to get a service or MOTand have aways had to spend. spend, spend! The first time I took the car here for an MOT it passed first timehooray. Have just taken it for the second year running they had to fail it as a bracket on the suspensionhad become unclipped (and damaged part of the suspension) and would need replacing. They booked the car in for the next morning to do while i waited and i was quoted around the 60 mark which I felt was more than reasonable. I duly took the car in the next morning and waited. When the mechanic came in to give me the bill i was toldits OKwe fixed it, didn't need the partand only charged me 10!!!!! Pleaseif you live in this area and are looking for a reliable trustworthy mechanic. you need look no further!