This is a great little motor spares shop at the end of watchouse road in galleywood. Its a very…read morehandy shop to have nearby as it stocks alot of different useful car parts. From car cleaning, engine oil and brake pads. All at very reasonable prices! The staff are very friendly and go out of there way to help you. It also has a large front at the shop to park.

Dishonest behaviour and bad customer Service…read more Since moving to Galleywood I have often used this local shop for car accessories and parts. I have always been happy to support a local business and felt that they offered a good personal service. That was until today when I experienced what can only be described as blatant deceit. I was sold a damaged part that was near impossible to identify was damaged on purchase. When I returned to the shop I was told that I must have broken the part since I purchased it the day before and there was no way they had sold it to me like that. The part had not left the box until I compared it with the existing and it was obviously broken. The box was open on purchase and the piece that was broken off had been removed to cover up the situation. As such I was accused of being a liar which I find disgraceful as a previously loyal customer. The shop keeper told me it was not there problem and I needed to complain to the supplier which is ridiculous. After returning home with no offer of replacement or refund I have also noticed that the hand written receipt they provided was also backdated by 5 days which I can only assume is some vague attempt to make it look more plausible that I taken nearly a week to complain rather than 24 hours. I guess they did not think about the credit card receipt with date and time!! I pity this business which needs the support of its local community that it can treat a regular customer with such contempt.

This shop is located on the riverside retail park which has 2 hours free parking. This car park can…read morebe a bit of a nightmare getting in and out of in rush hour as its on a main route in and out of chelmsford. The shop is meduim sized selling products ranging from cleaning equipment to subs and head units. This isnt a car store that stocks car parts though like halfords does. its more for the young lads wanting to supe up there cars! Prices are reasonable though, and staff are very helpful and friendly.

got my bike serviced there. Got it back with torn brake hood, gears not working and brakes seized…read moreon. They could not possibly have done a worse job. It seemed almost like a deliberate act of bike vandalism. Never, never use the bike mechanic at this store. Absolutely hopeless and it have cost me so much more to get another bike mechanic to put it all right. Do not use them.....

This is a very good sized store with a large range of products. Staff on the service section seem…read morevery knowledgeable and helpful when you are in need of a part (particulary when you are a lone femail and can't remember the correct part name!). General store staff are friendly and will alwayd find someone to help you out if you require specialist help. My only annoyance with the store is the fact that all bikes and bike equipment is upstairs and there is only a very small disabled lift! When i wanted to take my daughter to choose a bike, i had my youngest child with us in a buggy. We could not get the buggy up stairs and the lift was not large enough for th buggy, myself and my daughter. consequently we ended up buying elsewhere!