While I woke up on Sunday morning with two of my tires showing very low air pressure. I was wary…read moreabout trying a new mechanic in the area. Unfortunately, on a Sunday morning there are not a lot of choices to choose from...then I googled closest mechanic near me and this place popped up. I called ahead and was quickly greeted by a nice guy who told me to bring my car in and the team will take a look at it. I slowly drove over to the mechanic shop and was pleasantly surprised by how clean the shop was AND the professionalism of the staff. The gentlemen working the front desk was very nice and made me feel really comfortable. I ended up getting more air in all of my tires by another super nice gentlemen who was happy to help me. They checked all four of my tires to ensure I was ready for the road. It's safe to say, I truly appreciated that they were not only open on a Sunday when everyone else was closed but how fast, efficient, and KIND every person was. What I loved most was the fact no one tried to sell me on anything and the staff seemed to really care about me - the customer. For this alone, I definitely can see the value of of coming when my car needs additional service. I highly recommend checking this place out if you're in the area and in need of an excellent team to take care of your vehicle.

I will not be returning to this business. They are not interested in providing good customer…read moreservice. They are only interested in making a buck. I came to this business to get a slow leak fixed. They proceeded to try and sell me two new tires instead of just fixing the slow leak. I told them I didn't want to buy two new tires today; especially since they were pricing them over and above what was being offered on the Goodyear site for the same tires. I asked them why that was. They came some bs excuse that the price online wasn't including the labor or the road protection plan. REALLY! I wonder if they would have pulled the same crap, if I was a guy!! I thanked them for their time. They said they understood and would fill the tire before giving me the keys back. Well, guess what they didn't even put air in the tire. This is the car that my 18 yr old daughter drives to get her back and forth to school. Real class act they are, not!! I definitely will not be spending my money there. I was able to get the tire fixed at Costco. I will be buying the tires from a business that isn't trying to cheat or lie to me and offers excellent customer service.

I had a fabulous experience, I took my car in because one of my tires kept loosing air. In an hour…read moreand a half they were able to patch my tire and get me back on the road. Did I mention it was free?! Honestly, their team was fantastic and so willing to work with me! I've been to quite a few belle tires and I think this experience has been one of the best. Thank you belle tire team for your hard work! It doesn't go unnoticed!

Great experience with Belle Tire Royal Oak on Stevenson Hwy. Called to get a quote and to see what…read morethey had in stock. Had a great price and tires in stock. Made an appointment for the next day. They called the next day and said they could get me in early if I was available. Took the car in early and was done in less than two hours. Had new tires, sensors and a wheel alignment completed. Hats off to Curtis Marshall. He was up front, honest, and very professional. Would definitely recommend.

Thank you Shawn Shabilla for wonderful service installing my tire! Thank also to your team!read more

Calling out that these folks not only take your money for faulty work then refuse to communicate…read moreand when the truth is posted online continue to lie their way out of accountability. Sharing that I took the time to gather all these details and send a written letter with details for their research. My letter ended" This is my third request to be refunded, the over five thousand dollars, that you were paid for clearly faulty work. If you have any questions kindly send them in writing because I have spent enough of my work time with your staff or towing my car because of you "fixing my car". Otherwise I look forward to a credit on the card I used to pay or you are welcome to send me a check." Their response was to CALL ME!!!!!! It's most concerning the efforts to keep the truth from being exposed online rather than addressing issues professionally.

My experience with Marcus and tire outlet was excellent. Marcus has a very pleasant demeanor and is…read moreprofessional in his interactions. I had unexpected trouble with my car and brought it to tire outlet without calling. They got me in right away without a scheduled appointment. They took time to test multiple features and ensure they were diagnosing the correct problem. They were upfront and did not try to sell me services that may not be needed after testing showed functional parts. When I requested additional areas be serviced, they looked into it and called back with a quote in a very timely manner. All work was completed quickly. I highly recommend tire outlet!

The manager here showed me what was wrong with my car not just told me he took me to the back and…read moresaid even if you're not a mechanic, I'm gonna show you what's wrong with your car. I learned a lot they fixed my car and gave me a warranty to boot.

In a pinch for a tire, had a flat on the way home from up North. Long story short, they told me…read morestay in my car, would get to me. 20 minutes later the dude (without the little ponytail) said we have your tire. My choices were $55, $65 or $75, depending on tread. He said $75 was excellent tread, I said go for it. So the dude with the ponytail tells me to pull up by the middle jack, stay in my car and bing bang boom he's done, give him my credit card and on my way. This is what he did to my car(pics to follow). Went back to show him, got ignored for half an hour, , finally just spoke up as he was blatantly ignoring me, my son stopped me from having a total meltdown as he was changing tire on a gorgeous G wagon, reminding me we were in Ferndale, but still on 8 mile. Point taken.

I highly recommend this shop to anyone who is having tire problems. I was in and out in 30 minutes…read morewith a high-quality used tire for 75 bucks. Thanks, guys!!

Called this place regarding my 2016 jeep patriot. It was overheating and barely driving. For what I…read moreneeded it was a tad pricey but my jeep is flowing through these streets baby. Better than ever. It's smooth as silk. My jeep wasn't driving due to the caliber system and also they repaired a coolant leak for me. Although this place had other cars to repair, they fit me in and I'm thankful for them. For honesty letting me know what was wrong and able to repair it. I would recommend this facility 50 times plus!!!!

Royal Oak Automotive Care has become my new go-to auto mechanic. Adele and his team are very good…read moreat 1) listening closely to the customer; 2) diagnosing the cause of the problem and 3) correcting the problem in the most economical way possible. Heidi is generally the first contact when a customer calls for an appointment. She's very easy to talk to and accurately records the information given to her. She and Adelle are good at communicating with the customer until completion. I highly recommend this business.

Excellent client care and communication are standard at this business!…read more Very please with the service and time it n took to complete the repair.

This company lied about replacing my pads and rotors on front break job 15 months ago and wanted to…read morecharge around $500 to do it again. Don't trust them.

I was going to Plymouth, my tire blew out. A gentleman at the close gas station called ahead and…read morethey were expecting me. There was a large hole in my tire, which they filled within 30 minutes. Hassan was so nice to me, I was with my teenage son and we were not familiar with that side of town. I recommend them so highly! They were fantastic.

Very rude. Absolutely terrible customer service. Had to call back several times after being placed…read moreon hold several times. They left me on hold for over 15 minutes. Do not patronize this business I repeat do not patronize this business. I repeat do not patronize this business. It is a waste of time.... If I could give this business zero stars, I would