I am a long time customer of Discount Tire for multiple vehicles. Discount Tire in Lathrup Village…read moreis the truth! Their hazard insurance/certificate is a great value with pothole season upon us. My dashboard was continuously indicating one tire was experiencing low pressure even after adding air a couple times and another tire had a visible bulge on it. The Discount Tire team work on a rotation at the service counter. On my recent visit, I had the pleasure of getting the Service Assistant Manager, Tyler Baur. He indicated the bulge was most likely caused by hitting a pothole and the bulge was the indication of what was happening inside the tire. He got my other tire looked at and they determined there was a small piece of metal causing a slow leak that they were able to remove. My hazard certificate took care of replacing the other tire with the bulge. So, I received a $180 tire replacement plus a repair of the other for me to be out the door for less than $34. I'm confident and pleased that my tires are in a good and safe condition for the road. Thank you Tyler and Discount Tire!

I called them three times in middle of a work day and nobody picked up. Finally on the fourth try…read moreafter 2 minutes of ringing someone picked up only to put me on hold again. It's now over ten minutes of trying to reach them and I'm on hold as I write this. Get a VA or answering service. You're losing business from frustrated customers like me. I've bought at least 4 sets of tires here but the service has gotten worse and worse over the years. I originally came here for tires in the winter but the lines were insane so I waited til May when I figure they'll be slow but it doesn't seem to help.

While I woke up on Sunday morning with two of my tires showing very low air pressure. I was wary…read moreabout trying a new mechanic in the area. Unfortunately, on a Sunday morning there are not a lot of choices to choose from...then I googled closest mechanic near me and this place popped up. I called ahead and was quickly greeted by a nice guy who told me to bring my car in and the team will take a look at it. I slowly drove over to the mechanic shop and was pleasantly surprised by how clean the shop was AND the professionalism of the staff. The gentlemen working the front desk was very nice and made me feel really comfortable. I ended up getting more air in all of my tires by another super nice gentlemen who was happy to help me. They checked all four of my tires to ensure I was ready for the road. It's safe to say, I truly appreciated that they were not only open on a Sunday when everyone else was closed but how fast, efficient, and KIND every person was. What I loved most was the fact no one tried to sell me on anything and the staff seemed to really care about me - the customer. For this alone, I definitely can see the value of of coming when my car needs additional service. I highly recommend checking this place out if you're in the area and in need of an excellent team to take care of your vehicle.

I will not be returning to this business. They are not interested in providing good customer…read moreservice. They are only interested in making a buck. I came to this business to get a slow leak fixed. They proceeded to try and sell me two new tires instead of just fixing the slow leak. I told them I didn't want to buy two new tires today; especially since they were pricing them over and above what was being offered on the Goodyear site for the same tires. I asked them why that was. They came some bs excuse that the price online wasn't including the labor or the road protection plan. REALLY! I wonder if they would have pulled the same crap, if I was a guy!! I thanked them for their time. They said they understood and would fill the tire before giving me the keys back. Well, guess what they didn't even put air in the tire. This is the car that my 18 yr old daughter drives to get her back and forth to school. Real class act they are, not!! I definitely will not be spending my money there. I was able to get the tire fixed at Costco. I will be buying the tires from a business that isn't trying to cheat or lie to me and offers excellent customer service.

For those at bell tire corporate, I will never buy a tire from you again. Why because you provided…read morea shady ass credit card company for my use and they have failed miserably. Synchrony is less than transparent and very crooked in their practices. I cut up my card pd the balance. They cost you a good customer. I purchased from you many times but after you exposed me to these creeps I can no longer trust your company.

I had a great experience at this Belle Tire location. I came in on a busy Saturday, and even though…read morethey were understaffed, the team still found a way to fit me in, which I really appreciated. I originally brought my car in to have the ball joints checked, but instead of doing unnecessary work, they took the time to diagnose the issue correctly. They explained that the ball joints didn't need to be replaced and found a cracked oil filter housing that was causing an oil leak. That honesty and attention to detail really stood out. They replaced the housing, filled the car with oil, and were upfront that it was about a 4-hour job, but I ended up getting the car back the same day. Professional, honest, and efficient service. I'll definitely be back and would recommend this store to anyone looking for trustworthy auto care.

Calling out that these folks not only take your money for faulty work then refuse to communicate…read moreand when the truth is posted online continue to lie their way out of accountability. Sharing that I took the time to gather all these details and send a written letter with details for their research. My letter ended" This is my third request to be refunded, the over five thousand dollars, that you were paid for clearly faulty work. If you have any questions kindly send them in writing because I have spent enough of my work time with your staff or towing my car because of you "fixing my car". Otherwise I look forward to a credit on the card I used to pay or you are welcome to send me a check." Their response was to CALL ME!!!!!! It's most concerning the efforts to keep the truth from being exposed online rather than addressing issues professionally.

I had an emergency and left work early. On my way home, I got a flat tire. When I called they not…read moreonly gave me a tow truck company to use , but I was In and out in a hour! Very fast and friendly service! I will continue to bring my car here and will definitely let others know to come here as well!

My experience with Marcus and tire outlet was excellent. Marcus has a very pleasant demeanor and is…read moreprofessional in his interactions. I had unexpected trouble with my car and brought it to tire outlet without calling. They got me in right away without a scheduled appointment. They took time to test multiple features and ensure they were diagnosing the correct problem. They were upfront and did not try to sell me services that may not be needed after testing showed functional parts. When I requested additional areas be serviced, they looked into it and called back with a quote in a very timely manner. All work was completed quickly. I highly recommend tire outlet!

The manager here showed me what was wrong with my car not just told me he took me to the back and…read moresaid even if you're not a mechanic, I'm gonna show you what's wrong with your car. I learned a lot they fixed my car and gave me a warranty to boot.

Needed a used tire they quoted me 65 on the phone, get to the place the next day and was quoted 70…read more(no biggie I needed the tire) upon me explaining what happened to one tire, I noticed a nail in a different tire so I tell him gimme 2 tires, he said 140 I said ok. I get back in the car he puts them on quickly and puts my car bag on the ground. While he's putting my donut back in my trunk I notice the tire he just put on has a nail in it (but with brown goop around it) this sheister tried to sell me my same tire and didn't realize he put the tire on nail side up so I could see it(before I drove off). I explained to him that was too much of a coincidence for me and that I'd feel much comfortable with another tire. He pissed and moaned and groaned and frowned while putting me a different tire on. He thought he was getting a free 70 bucks outta me ughhh! The short, Caucasian guy with no teeth! He was rude and when he finished I tried to explain my logic and still thanked him for his service and he was angry and walked off lol!

In a pinch for a tire, had a flat on the way home from up North. Long story short, they told me…read morestay in my car, would get to me. 20 minutes later the dude (without the little ponytail) said we have your tire. My choices were $55, $65 or $75, depending on tread. He said $75 was excellent tread, I said go for it. So the dude with the ponytail tells me to pull up by the middle jack, stay in my car and bing bang boom he's done, give him my credit card and on my way. This is what he did to my car(pics to follow). Went back to show him, got ignored for half an hour, , finally just spoke up as he was blatantly ignoring me, my son stopped me from having a total meltdown as he was changing tire on a gorgeous G wagon, reminding me we were in Ferndale, but still on 8 mile. Point taken.

Always seem to do excellent work in my 15 years of working with them at a reasonable price--…read moresometimes even lower than reasonable!

Called this place regarding my 2016 jeep patriot. It was overheating and barely driving. For what I…read moreneeded it was a tad pricey but my jeep is flowing through these streets baby. Better than ever. It's smooth as silk. My jeep wasn't driving due to the caliber system and also they repaired a coolant leak for me. Although this place had other cars to repair, they fit me in and I'm thankful for them. For honesty letting me know what was wrong and able to repair it. I would recommend this facility 50 times plus!!!!

Excellent client care and communication are standard at this business!…read more Very please with the service and time it n took to complete the repair.

This company lied about replacing my pads and rotors on front break job 15 months ago and wanted to…read morecharge around $500 to do it again. Don't trust them.

I Googled a place near 7 grand tires for a wheel alignment and it was 4:45 pm I was told get there…read moreby 5 and I did my convertable Nissan was immediately pulled in and looking over by expertise service staff instead of just doing anything I was told to come back Tuesday when it's slower somewhat true pull right in notice wrong size tires immediately I got right size but it took a while to get a tire off the back finally got all four matching tires and now when I get paid I'll definitely go back. These men's and Young Lady are absolutely wonderful I appreciate how they took care of me especially being a women a lot of shops take advantage of us they DO NOT LADIES go HERE for the Job of your AUTO Trust Me Michelle Brown

I was going to Plymouth, my tire blew out. A gentleman at the close gas station called ahead and…read morethey were expecting me. There was a large hole in my tire, which they filled within 30 minutes. Hassan was so nice to me, I was with my teenage son and we were not familiar with that side of town. I recommend them so highly! They were fantastic.

Was only charged $$ for a like new used tire, very friendly customer service AND filled up all…read moretires including my spare tire. Highly recommend.

From the owner: Stop by for the best new and used tires and rims shop located on the corner of Wisconsin and W 8…read moremile Rd in Detroit.