I know absolutely nothing cars, so every time something seems a little off with one of my vehicles,…read moreI cringe. I hate going into a mechanic feeling like I'm about to be taken advantage of and ripped off. So glad to say that Total Automotive did not make my husband and I feel that way for a minute. The second we met Joe, we knew he wanted to help us and fix our vehicle, not just "repair" unnecessary things to make a few bucks. We felt so comfortable leaving our vehicle in their hands. They are honest, trustworthy, and very knowledgable. So happy we found our go-to auto repair shop -- we'll never go anywhere else!

Beware -- they add a 3% surcharge for using a credit card. Cash only, no checks. To my knowledge…read moreno other repair facility in this area charges this fee. Any organization that feels the need to nickel and dime their customers probably is also skimping on the quality of their parts. Invoice does not state the brands used. Invoice also states that if you are not completely satisfied to email the owner. I did, he didn't bother to answer. There are many positive reviews listed here -- the vast majority are very old. If you are going to use them I would quiz them on EVERYTHING.

This has been my go to car wash for years but to pay $16 for the best wash and my truck comes out…read morelooking like this is just irritating. Unfortunately I only recommend the self wash not the drive through. Yes that is all soap debris on my truck. So I now have to spend money at another car wash to actually have a clean vehicle.

What a great Auto Wash. Everything looks so clean and…read moreshiny! It is worth every penny spent!

dropped my car off here last week to get an estimate done. I knew they were backed up so I didn't…read morebother them until this morning. I stopped by and asked if they had a chance to look/had an estimate ready. The man working/owner Clarke didn't even know my car was there. They did not have an estimate ready either. He told me my car was totalled but wouldn't give me any details. He then turned to the next person to have a personal discussion in the middle of this. I had to interrupt to ask again for an estimate or any information for that matter. He let his own personal experiences with insurance companies dictate how I was treated. He told me he doesn't need my business and shooed me away like a fly. He also told me that he refuses to call insurance companies back because he feels it's an "insult to his intelligence" on pricing. If you have Progressive, steer clear. I will say his wife, Kathy, who was also working the office at the time, was very nice and helpful and did apologize on his behalf. But here I am two weeks into trying to get my car fixed and I get to start all over. Thanks Franklins!

Great service, communication and work! And they were very affordable compared to multiple other…read morequotes I received. Getting the parts took awhile but they ordered it directly after I approved the quote while I sat there. Manufacturing and shipping delays are NOT their fault at all. I see a lot of reviews all over the internet where people are faulting service companies for long wait times but just know that they are probably just as frustrated as you are and they have NO control over the current situation of the supply chain.

What an amazing experience...again. I just picked up my 1972 Cutlass Supreme and couldn't be…read morehappier! This is either the 11th or 12th transmission they have done for me. Just this year they have also rebuilt the C6 in a 77 F150 2WD and the transmission and transfer case in my 78 Bronco 4X4. I really appreciate them taking care of my classics, but they've also done the transmissions in my Ranger 4x4, Cadillac STS4, Charger RT AWD and more. They have also done brakes, air conditioning, etc. for us. No one wants the expense of a car repair but when I pay for my repair, I feel I've gotten great value and it always comes with amazing customer service. Did I mention that I go out of my way to use them? I live at least 45 minutes away and when I've been stranded, I've had vehicles towed long distances just so I'd have the piece of mind that comes from doing business with someone I trust. Good luck with your repair. Tell them Brian sent you. It won't be the first time they've heard that. ;-)

Extremely dissatisfied and disappointed. Took my F150 because my transmission was slipping. They…read morequoted me $6,500 to replace the transmission but wouldn't provide me with the estimate. I took it to Downriver Transmission, who a friend trusts, where they found the transmission fluid was low due to a corroded line and transfer case seal. They also replaced the bushing and U joints. All for under $1,500. More than 1,000 miles later it's running great and doesn't need a transmission. A Plus didn't mention checking the fluid level or the line, etc. At best, this seems negligent for not checking the level. At worst, they would have replaced a transmission that didn't need to be replaced then maybe found the other stuff. Yes, it was inconvenient but totally worth it to save at a minimum $5,000.

Joe Showerman is the real deal. He came through for us on a Saturday - the first day of our summer…read morevacation - when we had a boat trailer issue. He is a kind and easy going guy with a great sense of humor. He was prompt, competent, and super helpful in our experience with him. He went out of his way to help us - going above and beyond to provide good service. Considering it's usually not your best day when a tow truck is involved, working with Joe softened that blow for us. Thanks Joe!

From the owner: Locally owned business here to serve your towing and roadside assistance needs…read more We now offer dumpster rental and clean up services.

This place has really cheap gas, great selection of candy and chips, but best of all was the…read moreservice. The workers helped me find the items I needed and they were very nice. I did not feel like I was bothering them and you can tell they care about their customers. It's nice to see that this day and age especially at a gas station.

The only used car dealer I trust. As a family, we have bought three cars from Conley Auto. the…read morefirst 2 cars lasted well past 200k miles. I'm still driving the third car and have put over 60k more miles on it without any issues beyond normal maintenance.

Rented a Penske truck with tow dolly and the owner stayed open past operating hours as well as…read moreproviding a tutorial on hooking up the tow dolly. Made it simple and easy to drive away. Made us confident that we would reach our destination without any worries. These guys do know what they are doing and customer service was spot on.