This place was amazing. The service was great, not busy or rushed. Golf cart was great, no major…read moreissue. Once we got out golf the lady at the front seat told us that they had a private beach and pointed us to the address. The beach was great, prestige and best of all, NOT crowded. 5 stars all around.

I contacted Indios about a one week rental. We went back and forth on details like delivery or…read morepickup and form of payment. When I finalized everything with a woman she said she would send me the paypal information. When the email didn't arrive, I called the next day and was told they had no carts left -more than a month away. Carts may be good, but if you can't get them and they string you along. I've been renting for over 40 years there and would never go to Indios.

I am really happy to have found Ernestos. There are too many positives about renting a scooter from…read morethis place: Price: go to their website, they offer $25 special No hard upsells - scooter price is all inclusive including insurances Great employees - very patient, excellent communication. Niceforo and his friend were nice enough to wait for an hour when I arrived an hour later than expected Great local info - Niceforo let us know all the best beaches and marked them on the map Scooter quality - I assumed I was going to get an older model scooter, but it was a nice, new, shiny red scooter. No issues mechanically, and made it al the way around Cozumel with no problems One thing to note, it is about 1.5 miles from the ferry departure, but worth the short distance. Thank you!

It's just perfect place to rent a scooter, my boyfriend and I choose them because the price is…read moregood, but when we get there everything was just perfect, we was late but they wait for us and always welcome, nice and super friendly! We are planning to go back to Cozumel and for sure we will rent with Ernersto's just the best place! The scooter was in perfect condition and clean. Thanks to the employee Niceforo, he did a great job and also help us a lot. Thank you very much guys!

My husband and I rented two scooters at space my husband and I rented two scooters at ATR rentals,…read morefrom 7/5/19 through 7/13/19. We have been renting scooters from Fili since 2005, when we come to Cozumel on vacation. They are always honest and reliable and reasonable prices for the scooter rentals. The scooters are always well-maintained and clean.

Great price and fun cars. The staff is super helpful and it was an extremely honest and easy…read moreprocess.

Tried to run our card 2 times when renting. And tried to scam us out of our rental, do not recommendread more

Give this local establishment some love. You won't find a…read moremore reasonably priced scooter...2hrs for $25! Gas included! 24hrs is only $60. Driving on Cancun streets is safe. So much to see...go explore

I was unsatisfied with the work that this company provides. First of all they charge a big amount…read moreof money for the moped scooters. $90. And they were not willing to work with me. I recommend a different scooter place.

Fair prices, good scooters, clear instructions for rental and traveling around the island. Only a…read moresmall issue with the scooter--speedometer was not working, but I followed traffic and gauged speed based on sound and wind velocity. I was tooling around at a snail's pace taking it all in anyway--especially on the East side of the island. Every protocol was executed in full visibility so that there was no misunderstanding or sleight of hand.

This is the second or third time we've use this company. We rented a really old red convertible…read moreVolkswagen bug .it was not in great shape, but so much fun. I'm going back in February and will definitely use them again. Prices are great

We had a nice experience here renting a gofl cart to drive around the island. I appreciated how the…read moreprices were clearly posted and that the golf cart was filled with gas prior to us taking it out. I read reviews beforehand about golf carts with problems but Joaquin got positive reviews which made us feel comfortable. They gave us a map and had a free, clean, restroom that we used before and after our 8 hour trip around the island.

They gave away my reservation, they don't care you're just a number to them, they'll find other…read moresuckers to rent to. Lastly even if they say all they need is just your drivers license over the phone, you NEED a physical drivers license to rent from them. There are literally hundreds of other golf cart rentals around, stay away from this one!

Good evening. I'm reaching out because of an extremely poor experience I had with the manager at…read moreHertz rental at the Cancún international airport location. My reservation L50305859C7, was booked to be picked up on April 2. While I was on my flight to the destination, our plane had to make an emergency landing which caused us to miss our connecting flight outside of my control. I called hertz corporate number and informed them of the situation and they informed me that they would notate it on my account so that my reservation would remain the same and I would just pick up at the airport 1 day late. When I arrived in Cancun on the morning of April 3rd, I explained the above information to the receptionist. They called the manager who said they would resolve it and just said to get on the shuttle and come to the hertz office. When I got there, I explained the above-mentioned details to the clerk who stated my reservation was in the process of cancelling and I could only start a new reservation: at 7 times the original booked rate. I asked to speak to a manager; a taller gentleman in his early 40s. He became immediately dismissive and said there was nothing he could do for me and began acting extremely rude and unprofessional. He then became rude and dismissive to my pregnant wife who was standing there with my 6 and 8 year old children. When I called him out on that he immediately became PHYSICALLY defensive and walked around the counter getting in my face in a manner as if he wanted to FIGHT me. All of this was in front of my pregnant wife who was sobbing and my children who were also crying at this point. He then had to be PHYSICALLY RESTRAINED by his co-workers. When I asked for his name he covered his badge and refused to show me. He was a larger Hispanic male with short hair in his 40s. My wife and children and I then left on foot to walk to find a different rental car company. I am absolutely disgusted with the lack of professionalism demonstrated by this "MANAGER". As a professional who works in law enforcement, I was appalled by his behavior. Stay away from this company.

Having finally given up any hope of a positive resolution, I'm posting online about my experience…read morebeing scammed at this Hertz location in the hopes that it will at least help steer others away from here. Here's how it works. You make your reservation online (in our case, we were pleased to reserve an SUV for 15 days for under $800, which seemed like an amazing deal). I had read on various forums that we should book directly with a local company, but I ended up deciding that it was worth it to go with one of the bigger name companies in case anything went wrong. It was a mistake. Once you show up to pick up your rental, one of two things happen. If you're lucky (like my Dad was, who was picking up at the same time as me), everything goes smoothly and you get your rental without any issue. If you're unlucky, they tell you that it is "illegal to rent a car without additional insurance" and tell you that you owe an additional $500+ on top of the $800 reservation, and that they will not give you a car unless you pay for this insurance. Not sure how you end up in one category or the other. It may be luck of the draw - maybe my Dad just ended up with an honest person checking him in, while I randomly ended up with the scammer. More likely, they saw that I was exhausted from a long day of travel with three young children and correctly recognized that I wouldn't put up too much of a fight, and also wouldn't call their bluff and just go to another rental agency. From subsequently reading about this scam on message boards, it sounds like if you really stand your ground and fight back, they will eventually give up and let you have the car for the price you reserved it for, but it can sometimes take hours and I definitely didn't have the capacity for that. Also, if you're thinking "my credit card provides rental car coverage", that's not going to help you. They just tell you that you can't have the car without paying additional money. Pointing out that my father wasn't required to pay the additional fee didn't make any difference (and honestly we didn't want to push too hard on that because we were glad he wasn't a victim of the same scam!) If this happens to you, you'll reach out immediately to Hertz customer service, but they will tell you there is nothing they can do until after the rental is completed, and to ask the Hertz staff about it when you drop the car off. You will follow instruction and ask the staff about the situation when you drop the car off. They will be very sympathetic and agree that what happened to you was wrong, but they will say they can't help you and you'll need to reach out to Hertz directly to resolve things. So, you'll reach out to Hertz. If you're like me, you will spend 4-5 months speaking to dozens of different customer service representatives trying to get someone to understand and care, but it will ultimately be for naught. Most of these reps were very kind, but they all said the same thing: "We spoke to the location, they said you agreed to the extra insurance, so there is nothing we can do". The fact that I was aggressively forced into signing for this insurance under threat of having my rental taken away did not seem to matter to any of these people. If you're thinking "but I have status with Hertz, I'm sure it will be different for me", I regret to inform you that my President's Circle status made no difference in any of this. So, five months after being scammed out of $500, I'm finally giving up and admitting defeat. My final act is to post my account of this experience on the internet in the hopes that it might save others from the same fate! I wish I had done more research in advance, as stories about this specific scam are all over the internet now that I know what to look for. I'm mostly disappointed in Hertz as a company for allowing this sort of thing to happen, and refusing to believe me or do anything to make things right despite literally dozens of emails that I've sent to different customer support members.

TOTAL SCAMMERS!!! We rented a car from a 5th Avenue vendor named Hector. When arriving at the…read morerental shop in Cozumel we were told we had to pay an additional $ 25 tax.... IN CASH!!! When we questioned Hector by phone back in Playa Del Carmen he wasn't of any help and told us we had purchased additional insurance which we had not. The rental agency in Cozumel actually had the nerve to falsify our original contract, crossed out that we had refused additional insurance and forged our name that we had purchased it thus accounting for the additional $25. WE NEVER AGREED TO THIS AND THEY KNOW IT. The BOTTOM LINE... Don't go to this agency and do your homework before renting in Cozumel! They are total scammers!

Don't rent from this place, they take advantage of tourism, over charge and rude people…read more El Peor lugar para rentar se aprovechan del turismo sus precios por reparaciones si tienes un accidente los cobran en dólares, te amenazan son unos desgraciados