Unlike many other business in Tulum, these guys aren't there for hitting U up for one time quick buck, but actually make sure that their guests are taken care of and stand behind their product.
Stopped by randomly while passing by as my woman noticed some jewelry she wanted to check out. They sell hand made jewelry along with diving gear. Instead of waiting outside I opted to go in myself and ended up purchasing a mask for snorkeling among with other stuff.
After buying a $100 US dollar mask, I was surprised to find out that my mask leaked water during my trip to Akumal. Being in Mexico, and not keeping my receipt, I was under the impression that I blew my money away and didn't have much hope for a remedy from a now used mask. Nevertheless I stopped by on my way back, and the owner immediately took ownership and assured me that he would remedy my problem one way or another. His wife took her time to troubleshoot, after which she arranged a similar priced mask that worked perfectly for me there after. She even thought me how to prevent my mask from fogging...
Granted that I keep on coming back to Tulum all the time, I'd gladly support this business in future and recommend others who are looking for reliable folks to do business with! read more