If you are thinking of getting a motion fitness membership, don't! Go somewhere else, hidden fees and horrible customer service from the head office. Overall the Lloydminster staff are great and the gym is well maintained. However Motion Fitness as a company itself provides horrible customer service and hide fees in annual and one time fees that don't make sense. The cancellation policy is also awful and behind the times, you can't email it in and you have to do it in person or by mail... mail! who mails stuff now a days, pathetic. So I ended up having to cancel my membership 2 weeks later and am getting another month of charges when I am moving and won't even be in a city with Motion. When I messaged them to talk about this they responded with a boiler plate message and didn't even read my message, then their response was that this is their policy and wouldn't adjust for circumstances or your personal life events. If you are with Motion just make sure you cancel 60 days before the annual improvement fee for the future year. Bad business that they charge you a future fee after you have cancelled a membership, just a pure money grab and they definitely don't care about their members. read more

If I could give them a minus review I would. They change the prices on the go, then you cancel and they shove the contract in your face. Absolute garbage of a company. read more

Very overcrowded with teenagers from all across the city. It can be a little challenging to get a decent workout , if you are crunch on time. as you have to be constantly be looking for equipment not being used and quickly grab it. They did not warn me when I tried their red light therapy you needed eye protection. Lockers were consistently broken and locks did not work. It can be hard to speak with front desk at times. As they are busy with work or talking to other gym goers. They don't not do yearly membership. You have to go in and cancel if you want them to stop withdrawing money from account. I would suggest to go to another gym. read more

would NOT recommend! I have never stepped foot into this gym and noticed they were taking money out of my account since October. Apparently they took over Fit for 10 years ago and when they updated there system my CANCELLED membership from fit for 10 reactivated itself at motion fitness. It has been a nightmare trying to get ahold of them and no one ever go back to me when they has said they would. FINALLY when I got ahold of a manager he told me that they couldn't find my cancelation form from fit for 10 WHICH THEY KEEP IN A BOX IN THE BACK ROOM. Needless to say they owe me around 300$ and they told me they cant do anything about it. I've been hearing similar stories of this happening to other people. If there was a zero star I would have gave them that! read more

Normally I really dislike this kind of gym - overpriced, pretentious, I find the Ron Zalko / Steve Nash type places annoying and hard to keep focused on the task at hand. When I walked through the door and was told that it's $15 to drop in, I didn't foresee this being an exception. Thankfully, it was. $15 is wayyyyy too much to drop in, but the guy at the counter sold me on a far more reasonable 12 visits for $99, so I bit. They do have a lot of services, and all the classes including yoga and spinning are included. Only tanning and the juice bar cost extra. The change area is spacious and well appointed, with about half a dozen showers and a small but nice steam room. Towel service is included, and lockers are free BYOLock. The staff are very friendly and make it a point to remember your name right away, and the place is immaculately clean with plenty of cleaning supplies strewn throughout. Most of the equipment is Hammerstrength or Life Fitness, and there's ample dumbbells, benches, racks & machines. The layout is really well thought out, especially the floor exercise area which is accessible yet out of the way and can accommodate a dozen people comfortably. All in all I really like this gym, surprised as I am to admit it. Minus one star for prohibitive drop in cost. read more

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They are charging me $100 maintenance fee even though I cancelled one week before my membership expires.

This is by far the worst gym I have ever had the misfortune of being a member of. Completely incompetent staff. They set up my membership incorrectly then every time I would go to the gym there would be an issue with my billing. I brought them my banking info several times and they still could not figure it out. Charges started coming out of my account for the bi-weekly fee completely randomly, sometimes two days in a row. I emailed and called the head office and I either didn't get a response or was told they would get back to me. They never did. Shocking. I cancelled my membership and had to put stop payments on my bank account. At this point despite them overcharging me and owing me money, I am just cutting my loses. DO. NOT. GO. HERE. read more

Nice enough gym. Absolutely hate their cancellation policies. I tried to cancel my membership due to the COVID shut down and the fact that I wasn't utilizing my membership. I was ignored because they require in person or written cancellation. They were closed.... Their 60 day written/signed policy is archaic and I would never renew my membership here as a result. read more

The Gym itself is good, and wonderful employees; but why is the sign up fee $119.99! in Saskatoon, yet only $0 or $4.99 sign up at some of their Alberta locations and Lloydminster? And some of the Alberta locations have a $4.99/bi-weekly level for full gym access. In Saskatoon it's $20/bi-weekly or nothing. Impossible to join Motion Fitness knowing that just down the highway the same gym company, sharing the same website, will allow you to access the gym at 1/4 the price bi/weekly fee and no "new member" fee compared to Saskatoon. (If you have a hard time seeing the fees at the other Motion Fitness locations, then just keep clearing their cookies so that the shared company website cannot block you from comparing the prices.) read more

It's a really good gym. I think it would be well worth the price if they would just get a few more of the weight machines that are ALWAYS busy. I do a lot of half workouts because while they have 40 empty elliptical there is only one pectoral fly/hip adductor/etc etc. I really enjoy all of the classes I've taken, the instructors are fantastic and the programs are affective. They are the main reason I keep on paying for my membership. Especially Erin and Jill at Stonebridge. You are awesome! read more

Join Motion Fitness if you like being ripped off! Cancelled in May and I've been charged over $150 since then, in random sporadic payments and charges. Head office is useless and won't help you either. This gym is trash and so is the ownership. Save yourself the headache and go to a reputable gym like GoodLife unless you like being stolen from. read more

Motion Fitness Buyers BEWARE Very dissapointed in the motion fitness establishment. I recently bought a 100 training session package with this gym. I only bought 100 sessions because the trainer I worked out in past was great. I liked the way she trained me.But while buying new 100sessions, nobody went over the contract and it's been told to sign the paper that says the price of the package and biweekly payment.did not explain the contract part though or even there is a contract as well when to sign up for personal training sessions or wouldn't be able to cancel this membership. After hearing my trainer,who knew me and my goals, was leaving, I was not satisfied with being tossed to a new trainer.I called the head office and talked to multiple motion fitness staff members inregards to cancelling my bi weekly payments as i did  not want to see a different trainer. I  was told that i could not get my money back ( which was not explained to me upon signing up) and i would have to continue seeing different trainers at the gym. I called the head office to resolve this matter and they told me  it is not under their control. i had  to speak with head of trainers(dean holstein  ).I sent  a email (jan 30th) and he did not get back to me , instead he contacted a motion fitness manager (feb 10 ) that they cant cancel my payments. Dean didnt contacted me at all ,which is very unprofessional on his behalf. This was a total of 6300 dollars cut into bi weekly payments thats alot of money to not be satisfied and continue to pay. i would like motion fitness to consider the fact that 1) the contract was not explained to me not once. If I would have been told i could not cancel my bi weekly payments then i would never would have agreed to this considering the value of the sessions. 2)if motion fitness has liability for their employees then what is the customers benefit if they are unable to make a payment , get sick or trainer leaves and they are not satisfied with other trainers because things may go wrong. I thought they would be able to negotiate with me for something as hopping from trainer to trainer is not in my best interest for my fitness goals and finding someone to take over the rest of my session may be nearly impossible due to the amount and the loss of money i will indure. read more

Can't waive a annual fee even if you're not renewing your contract and not been to the gym for quite a while and still paying the monthly bill. There should be a way to refund. Even banks can and other businesses do that.Just didn't have the time to cancel my membership as I am busy and it takes long time for someone to answer my call when I contact them through phone. There should be some exemption. You've been taking money from me monthly for more than 3 months.Still can't refund me for annual fee even if I have paid my monthly bill and haven't gone to the gym for months. I am not impressed at all. read more