Please take your business elsewhere. Poor quality of work with no professionalism.
Have a shared driveway for which Mother Nature had plowed both sides for my neighbors and the prior owners of our house. Met the plow truck in our driveway day of the first snow to ask for their services for our side of the driveway. Driver uninterested in talking to me, told me "he's not in charge of deciding who to plow" and told me to call his boss. Did not give me a number instead asked me to speak to my neighbor. My neighbor also did not have a phone number as he communicated with the company over email. I googled, called the main number, which was just an answering machine. I again pleaded with the driver to please plow our half of the driveway (mind you it's about 10 feet wide and he had already done half of it) which he begrudgingly agreed to. Did a very poor job leaving multiple large packed down patches of snow that I had to shovel out by hand. Did not salt driveway or shovel our walkway. Also found a cigarette butt within the snow mounds when they were finished.
Later that day the owner/manager called me to formalize the service, explaining shoveling walkway was extra charge, which I happily declined. He did not explain driveway salt was not included, so snowfall #2 of the season I came home from work to again find a poorly plowed with multiple packed snow patches without salt. It was then he explained salt was an added charge. At the end of the month I received my invoice, charging me extra for that initial first plow (detailed above) for a "shoveled walkway."
Hidden fees, overly expensive service, lack of professionalism, poor quality service and dishonest employees. Look elsewhere! read more
