With our newly purchase home, Motherlode Propane's gas tank was already on our property. We opened a "Call Before You Dig" permit which initiates a call to each utility vendor, asking them to make a site visit and mark their lines in the ground, for safety purposes. This is especially important with propane gas lines in the ground.
Motherlode refused to come out *for free* to mark the lines because we don't have an account. All of the other utility vendors came out right away - AT&T, water, sewer, PG&E - even though we don't yet have accounts with anyone.
Motherlode's attitude was rude and unprofessional and unsafe. When I demanded that they come out and mark the lines, what they did instead, is they came to the property and removed all of the valves and components from the tank so that the tank is unusable and still did not mark the lines in the ground.
In other words, they behaved childishly and vindictively in response to my demands for a "free site visit" for a "non-customer". I recommend that you use any company other than Motherlode Propane. read more