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    Motel West

    3.9 (58 reviews)
    ModerateHotels
    Open Open 24 hours

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    Bob M.

    We had an absolutely wonderful stay. There rooms were super clean. Beds were very comfortable, sheets and everything else about the room clean. Did I mention how clean everything was? Super helpful staff that helped with printouts and packet free breakfast. The rooms had many outlets to charge whatever we needed. They were wonderfully pet friendly. We found that they stocked their rooms with a surplus of toiletries which came in handy. Thanks motel West we really appreciate you guys being there for us during this time. Stay safe

    Nice, inexpensive, CLEAN in idaho falls!!
    Joy P.

    CLEAN, comfortable, inexpensive, close to greenbelt,Great rates, friendly staff, jacuzzi tub in our room! Will be staying here again soon!

    We can't change the tv channel.. bad batteries!!
    Sissy P.

    This place has 4 star reviews in almost every online booking I have checked.. we were exited to arrive around 10 pm to have a hot shower and relax for the night .. since we spend our day in Yellowstone and we wanted to start heading home (CA). The breakfast is not offered due to closed restaurants (Covid) yes this is June 2021 review! But the reason I give 2 stars is that there was no hot water to shower. We are i. Room 283! 10 pm and no hot water. That's rule n1 right ?? Hot water and a good mattress.. Husband had a cold shower and I had a semi luke warm after letting run 20 mins plus and almost ripping the shower faucet off! Now the batteries of the tv are not working.. Rooms look that have been upgraded but the whole building is old and shady corridors ..Sri my carpets and stinky walls. And this place is sold out! Has an indoor pool and hot tub .. but seriously offer a hot shower to your guests! I would have put one star but I like the bed so here I put two due to that.. but will not return..

    Cracks all around shower

    Don't rent rooms that are not up to standard. I know its a small business but have pride in your business. I understand mattress are hard to get. But regardless don't rent these kind of rooms. Not cool.

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    4 years ago

    My bf got bitten and got lots of red spots in arms and legs. I felt so much itchy in the bed. Will never go back there.:(

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    8 years ago

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    9 years ago

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    5 years ago

    I love these guys! There is few places I like staying but none more than here. The staff are all welcoming and helpful.

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    6 years ago

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    7 years ago

    For the price it was a good room. Clean and quiet. Breakfast was decent, with a pancake machine. I'd stay there again.

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    Page 1 of 2

    Ask the Community - Motel West

    What time is breakfast served? Thanks

    6-10 a.m.

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    Review Highlights - Motel West

    CLEAN, comfortable, inexpensive, close to greenbelt,Great rates, friendly staff, jacuzzi tub in our room!

    Mentioned in 7 reviews

    Read more highlights

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    Tru by Hilton Idaho Falls - Breakfast Area

    Tru by Hilton Idaho Falls

    (45 reviews)

    Clean rooms and great location near the river. Just walk across the pedestrian bridge being the…read morehotel and you're at the falls. Breakfast is the typical Tru fare, which is minimalist.

    First of all there was AWFUL customer service from start with manager Wes. I had referred 16…read morefamilies to stay at the Tru this weekend because we had 2 teams coming in from out of state for tournaments. I was in charge of finding the hotel and getting all the families to stay somewhere together. Out of all the reservations I made, I made 1 mistake booking an extra night. I called the hotel to try to get a refund, but because I paid upfront they told me to call another number. Long story short, I was in a loop calling different numbers for an hour. I finally got ahold of Wes the manager and he was very snippy and short with me saying he couldn't do anything except shorten my stay with no refund. When we checked in the lady was very nice but told us house keeping was upon request only, we called the next morning and Robert said there was no house keeping. He was very rude too about it. He said, "In the last year I've worked here, we have never offered housekeeping." However, there's a sticker on my mirror saying they offer it every other day. When we got to our room, I noticed right away diarrhea was splattered up in the toilet, we called the front checkin lady and she said she would take care of it. We went to dinner. When we came back it was still there. I called the next morning to notify them and they said they would clean it. We came back that night, still wasn't cleaned. Our room alarm also went off at 5:30 am! House keeping should have made sure that was off. I got a text asking about my stay, I briefly told them how bad it was going. They offered me little reward points, I let them know my 2 rooms were almost $1200 and to not get room service once and noticeable diarrhea in my toilet is not acceptable. I never got the reward points. TERRIBLE HOTEL!!!!! I will NEVER stay at the Tru again and I will most definitely NEVER refer 16 families here again! In fact, I heard several of our families talk about their own horrible experiences and they won't stay at a Tru again either.

    Hampton Inn Idaho Falls/Airport - Guest room amenity

    Hampton Inn Idaho Falls/Airport

    (38 reviews)

    $$

    I had one of the worst hotel experiences I've ever had at the Hampton Inn in Idaho Falls. The night…read moremanager, Dan, was completely unprofessional and made the entire stay uncomfortable. He acted rude, confrontational, and even went so far as to call the police for no reason at all -- completely unnecessary and out of line. His behavior was weird and made me feel unwelcome and unsafe. I've stayed at plenty of Hampton Inns before and never had an issue, but this location needs serious attention from upper management. If this is how guests are treated, I'd strongly recommend staying somewhere else in Idaho Falls.

    The pros.. this Hampton Inn has a well kept lobby, breakfast room and pool area. The breakfast was…read morepretty good and there is enough variety that everyone can find something to enjoy. The lobby is modern and clean and even lightly decorated for Halloween. The pool and hot tub are open 24 hours. The staff are all friendly. The cons.. The first person to shower had to use body wash for her hair because the very large bottle of shampoo that is provided in the shower was completely empty. We were able to have an employee up to our room about 10 minutes after the request who brought a bee bottle and replaced the empty one. The beds themselves were comfy. In fact that is why I booked the Hampton because they always have very comfortable beds. However, unfortunately our room seemed to have been skipped for clean sheets on both beds. One of our beds had a large amount of crumbs in at as well as what appeared to be dog hair. Very short, coarse dark hair all over the fitted sheet. My granddaughters bed also had a ton of crumbs and some disgusting chunks of something that looked similar to boogers and bloody boogers. We were in town to visit our adult children and grandchildren and by the time I realized this it was after midnight and we were too tired to take things up with the staff. Thankfully we brought our own blankets and pillows and laid on the top of all the covers. The top covers appeared cleaned and we got a good night's rest. It's disappointing that the Hampton in is employing people that have such standards as to skip one of the most important steps of the room cleaning process. We will most likely stay in a Hampton in the future but never in Idaho Falls again.

    Candlewood Suites Idaho Falls - View of the Snake River from room balcony

    Candlewood Suites Idaho Falls

    (37 reviews)

    $$

    First, let me start off that the snake river is right behind the candlewood and there is a really…read morebeautiful roundabout in the area also. From the outside, the Candlewood looked kind of old but the inside was really nice. I guess there was a remodel not too long ago. Our room was in the front of the motel and the snake river is behind it. Didn't know that till we were leaving. Our room was really clean lots of room to spread out. I feel bad we got there late and left early so I didn't get to look around and take pictures of this hotel. But when I left, I did see the free coffee. Thank you.

    Wow, this was an unexpected delight!! Booked day-of while road tripping through in shoulder season…read moreand I was able to snag a river-view patio suite for pretty cheap with my corporate discount. It had a full size freezer so I was able to chill my Yeti cooler full of meat. There's a river path right out the side door of the hotel so I was also able to take a nature walk in the morning before hitting the road again. I came back through in peak season and was bummed to find it sold out, but not surprised! I'll definitely keep looking for availability here whenever I'm passing through Idaho Falls. Because there are full kitchenettes there is NOT much of a breakfast selection, but you're in town so go support a local restaurant. They have a custom coffee maker thing but there's only one and it doesn't do large cups, so to fill my 20oz yeti travel mug I had to do it twice. NOT efficient for a hotel full of people who want coffee. This machine is an IHG trend and is replacing in-room coffee makers which I am NOT A FAN of - they're creating a false bottleneck, probably trying to break people of the habit of expecting free coffee.

    Motel West - hotels - Updated May 2026

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