I'll stay here at this hotel due towards close to my work. The staff is very friendly. My rooms are…read morealways ready and they're always clean. This is my second time visiting here never had an issue or problem while being here. even though the hotel is a little dated is still a very nice place to stay on this part of the island.

Sábado 27 de enero de 2024 después del almuerzo en el restaurante Flor de Caña nos fuimos al Casino…read moreReal. Hay pocas mesas para jugar juegos de mesa y el resto son máquinas tragamonedas!! Creo que hay sobre 400 sino me equivoco. No gastamos más de $25.00 solo estuvimos un rato pero al parecer mucha gente le gusta por que estaba lleno.

This hotel is a hidden gem tucked in the mountains of Cidra. It has 20 rooms and 16 villas, it is…read morebeautiful and moderately priced. We paid $125/ngt for hotel room and $140/ngt for the villa. It also has a conference room, food service, basketball court and other services are being added, like water sports equipment as they have access to the Cidra lake The staff is friendly, courteous, attentive and very helpful. They go out of their way to make you feel at home. Make reservations before you go and get there before 11pm, as the lobby, check in area is only staffed until that time when there are no reservations scheduled. By the way, check in is at 3pm and checkout is at noon. We loved this hotel, as it is quiet and very relaxing.

The pictures online do not do this place justice, it's so beautiful! When you walk in the lobby you…read moreare immediately greeted by the most gorgeous lobby, with very nice furnishings. You are then greeted by a heavenly scent, their signature scent that's intoxicating. The front desk attendant was the absolute best, she helped us with our bags and even parked our car! The room was a real stand out, beautiful and spacious and meticulously clean. I never knew how much I wanted a countertop ice maker before I came here! It was such a nice amenity along with the huge fridge. Their breakfast was also amazing with some great coffee and pastries. I enjoyed having breakfast after I hit the gym, which had the nicest view of any gym I've been to. I would 100% come back here and recommend anyone to stay. Alicia at the front desk was amazing, muchas gracias!

I loved Don Rafas! It's a quiet little hotel. The decor and colors are very cute and chic. The…read morestaff was friendly. They serve continental breakfast from 7-10am. Our room smelled amazing. And the bed was very comfortable. Would definitely stay here again.

The Rainforest Inn was a perfect place to stay for our first trip to a Puerto Rico. We loved being…read moreable to walk outside our villa and get onto the rainforest trail. We stayed in the Paradise Suite and found it to be very comfortable and relaxing. The breakfasts were superb! Bill and Renee were great hosts! Hopefully we make it back someday!

We recently stayed at the Rainforest Inn during our trip to Puerto Rico, and I want to share our…read morehonest experience both the good and the bad. This is simply our experience, and I'm not interested in debating or defending how we felt. To start with the positives: before booking, I read many reviews and was excited about supporting what appeared to be a small business run by a husband and wife. The property itself is absolutely beautiful , truly breathtaking scenery. The rooms were clean, comfortable, and surprisingly cool despite there being no air conditioning. The cooling system on the beds was amazing. We also did the hike on the property, which was beautiful and definitely one of the highlights of our stay. The wife was incredibly pleasant, welcoming, and knowledgeable about hospitality. She made us feel comfortable from the beginning. Unfortunately, several interactions with the husband left us feeling uncomfortable throughout our stay. Each morning, coffee and tea were offered to guests. One morning, since we planned to hike, we politely declined coffee multiple times. Despite saying no several times, the offer continued in a way that felt oddly tense, as though our declining offended him. During conversation, he openly mentioned that his wife often tells him he comes across as rude. He also praised her hospitality skills, and honestly, I completely agreed with him on that point. What really unsettled me happened when we were signing waivers for the hike. He handed me the waiver with a pen attached. After I passed the paperwork to my husband, my husband reached for the pen, and instead of handing it to him directly, the pen was tossed toward him. Whether intentional or not, the interaction immediately rubbed me the wrong way and changed the energy for me completely. For context, we are a Black couple, and while I cannot say what anyone's intentions were, some of the interactions throughout our stay felt uncomfortable enough that it became hard not to notice. Especially in the way my husband was treated at times. Another example: he offered to send horseback riding information to me. Since I didn't have my phone nearby, I asked twice for the information to be sent to my husband instead. Despite that, the information was still sent to me. The final issue involved the laundry area. We were washing a small load of clothes and some towels during the allowed hours. A few minutes into drying, he opened the dryer himself, removed my personal clothing including bras and underwear -- and left them sitting on top of the washer. He later sent a text saying the dryer was overloaded and making noise, although the load was not packed tightly and was smaller than the load left behind by the previous guests. What bothered me most was not the concern about the machine, but the fact that my personal undergarments were handled instead of simply asking us to adjust the load ourselves. None of these incidents individually caused a confrontation because we chose to remain respectful and calm throughout our stay. However, taken together, they left a stain on what otherwise could have been an excellent experience. Afterward, I revisited some of the lower rated reviews and noticed that several other guests also mentioned discomfort with the husband's demeanor and communication style. I also noticed responses to criticism often seemed defensive. Again, this review is not written to argue with the owners or invite debate from strangers online. This was our experience, and no one gets to tell us how we should feel about the interactions we had during our stay.

We just spent three nights in The Greenhouse Suite. Wow! The entire hotel is beautiful. It's a…read morehouse within a gated tropical garden in a great location in San Juan between Condado and Ocean Park. We were within walking distance or a quick Uber ride to everything we wanted to do in San Juan. They took great care of us. The breakfast was so good. We liked it so much, we decided to join the end of the month dinner on Friday evening. I have anaphylactic allergies to most nuts, and they kindly accommodated me for the entire stay. It is a boutique hotel, which I prefer, but keep in mind it doesn't come with all the amenities of a chain hotel like parking and cable TV. If you're in San Juan watching TV, you're doing it wrong! We absolutely loved it and will be back.

I stayed at Casa Botanica in Puerto Rico for 5 days in mid April, and unfortunately, the experience…read morewas extremely disappointing. I was looking forward to this trip as it was a joint sister birthday trip for my sister and I. We booked the Botanica Suite and had a terrible stay. From day one, there was no hot water in my room. While the shower was eventually fixed, I had no hot water in the sink for the entire duration of my five day stay. I reported this issue multiple times both in person and via email, but nothing was resolved. To make matters worse, my emails eventually started bouncing back, leaving me with no way to follow up. Also our bathroom mirror was extremely streaky and I brought this up too in email and when our rooms were cleaned it seemed as if the whole bathroom was skipped and not cleaned. On top of that, I was randomly charged $324.85 during my stay with no explanation. It wasn't until day 4 that I was finally able to speak with a manager and have maintenance come to my room. At that point, I was told the sink would need to be completely replaced to fix the hot water issue, and that the charge was just a "system glitch." The resolution offered was also disappointing. I was initially offered 10% off my stay, which felt inadequate given I went the entire trip without proper hot water. After pushing back, the manager agreed to 15%, but I was only ever given 10%. I've since sent two follow-up emails and have received no response in two weeks. There were a few joys which were mainly the location which was next to the beach and the chef cooked breakfast. We did have yummy vegan breakfast made by the amazing chef and I did enjoy the yoga class. Overall, the lack of basic amenities, poor communication, and unfulfilled promises made this a frustrating experience. I would not stay here again nor recommend to others you will not have warm or hot water. Especially if you are trying to celebrate a joyful occasion.

Do not stay here if you are vegan and unless you have read multiple reviews for a specific room…read more This place was made by an owner who wanted a certain aesthetic but didn't care about the well being of his guests. We stayed here and splurged for what supposed to have a private bath, but discovered that it was on the front porch without covering so anyone waiting at the entrance for an uber could see easily in. They had a couple curtains but none in front of it which meant people from street could see in. We complained and asked if they could either give us a partial refund or even just get some removable hooks from a hardware store and put a sheet so people couldn't say in and they said no the owner would not like the aesthetics and would not be available to approve it. After much pestering they did give us free breakfast/free tour but it was honestly very upsetting and distressing to have been waiting for this great special room and then realize we couldn't full use it. The other thing is they advertise as vegetarian, vegan friendly which was great because I prefer to eat vegan when possible. The first day they had a vegan oatmeal that was good but by the second day their vegan menu had literally nothing with protein and by the third and fourth day it just had toast with veggies, which is something I could have gotten at any restaurant or hotel. They are not in the middle of nowhere, there are stores nearby and the manager also drives to visit their other properties. It's not that hard to have tofu or peanut butter or can of lentils that don't expire for months and you can continuously replace. I was so excited to support a veg establishment and feel bad I have to give it this review, but I want to protect full vegans.

Just do it! Super quiet and relaxing. Clean environment and hassle free. Love the ambiance and the…read morestaff!! Shower under the clean air and sleep in the simplicity of a room w no TV ... just good company

we came to the St. Regis after staying at the Wyndam in palmas del mar and…read more irs been absolutely wonderful here. The people here are so accommodating; they have 3 restaurants on the property and they are all equally good. from formal to casual you can't go wrong eating at any of them. i'm a marriott member and had some points that i used for one night and im happy i took advantage of it. unfortunately they are converting the property to a 4 seasons and it will be far more expensive to stay here. The st. regis operates like a luxury hotel should. i would give it 10 stars if i could. i used the spa facilities and the massages we got were first notch. and jesselyn was a great nature guide that took us around the property. we are sad to be leaving.

For all that this St Regis offers, the website does a terrible job of showcasing it. So here goes!…read more For kids There is an animal shelter with dogs and cats and specialist who will educate you about the animals. There is a small farm with goats to feed. My young kids were delighted with this. There is a boathouse area with free kayaking, standup paddle boarding and inflatable playground. This boathouse also offers more high-tech water sports equipment for rent. For families There are adult bikes and children's bikes on the resort that are complementary. There are golf carts that take you from one area to another as everything is pretty spread out. For example, from the main gate to the hotel is a little less than a mile. Only two free breakfast are included with Marriott status. So if you are traveling with kids, you have to pay $22 plus tip for their breakfast every morning. They have a few sand toys to share out on the beach. The large pool area does have Shallow parts for children. For adults The beach here is gorgeous though setback many yards from the hotel. The pool does not have an adult only area that I know of. There is a nice but small hot tub. You have access to all of the spa amenities every day as a guest here. There is a small gym next to the spa and a larger gym called the wellness center which is about Half a mile from the main area. Food issues The main issue here as many other of viewers have stated is the lack of decent food selection. Sea grapes is decent but only open until 5 PM. Paro gets terrible reviews and is excessively overpriced Mediterranean food. However, an Uber from the hotel to Rio Grande is not expensive around $10 and they are good restaurants, but you must do your own research. I recommend Los kioskos de luquillo Which have many food options and it is basically a beach party scene better for adult adults than kids. Service and butler service overall were spotty. We were given incorrect information multiple times. Don't forget to take a ton of cash to tip-wish they would include this in the final bill. Loved the ocean view, comfy beds, and spacious bathroom. Overall a nice stay and would consider coming back if the food options improved a bit!

We had a great time here at Grande Antigua Sandals Resort. We did go to another Sandals/ Beaches…read moreResort in 2021. That is why we picked another Sandals Resort. This Resort is the first one that was built off the island of Jamaica, where Sandals first began. It has an older vibe to it. Very easy to get around and get your bearings of where everything is. You also have a resort map to help guide you. In some things we were a bit disappointed, but overall we really had a great time. I would recommend you make your reservations to the Dinner Restaurants when you first get there. The early times fill up fast. You know when you are on vacation the time goes by faster than usual. The swim up bars are great place to talk with other vacationers. Everyone is having fun. If you are heading for the beach, make sure you get there early to get the beach cots. It can be challenging to find one as the day goes on. The beach towel stations run out of towels rather quickly, the supply chain is slow replenishing the stations. I would suggest, at the pools grab a few towels from there. It may save you a walk from station to station looking for towels. They have lots of activities every day. The evening has special themes like "White Night " you wear your white Linen clothes, Reggie Night, etc. Live bands play every night somewhere on the property. Your daily resort schedule will tell you where. Oh yes dress, no matter where you go reservations or not, flip flops are the standard foot wear. I brought a few other pair of shoes that I never wore. Oh yes it is only a 10 or 15 minute bus ride to Grande Antigua from the airport. Sandals provided transportation to and from the airport. No tipping at the resort, but I did tip the driver to and from the airport.

We recently returned from a stay at Sandals Grande Antigua (June 15-20, 2025) and while there are…read morecertainly aspects of the resort we appreciated, there were also several concerns that, cumulatively, made this experience fall short of the high standards we've come to expect from Sandals based on previous stays in Barbados and St. Lucia. Pros: - The setting is undeniably beautiful. The beaches are stunning, and the resort grounds are well-maintained. - We appreciated the convenience of unlimited food and drinks. - The inclusion of Robert Mondavi wines ensured a consistent baseline of wine quality, which we enjoyed. Cons: - The level of service and staff attitude was noticeably below what we've experienced at other Sandals locations. Many team members seemed disinterested, disengaged, and at times cold--lacking the warmth and hospitality we have associated with the Sandals brand. This was especially evident at check-out, where no one asked how our stay was nor offered a simple thank you. - The number of solicitations we encountered was excessive and disruptive. On one occasion, we were approached five times in two hours--making it very difficult to relax quietly or enjoy reading without interruption. These included both Sandals-affiliated promotions and third-party vendors. - The food overall was average, which was a disappointment given the typically exceptional culinary experiences we've had at other Sandals resorts. Most pastries tasted mass-produced, croissants resembled those from a grocery store value pack, and drinks were heavily watered down with ice. - A few bright spots in dining included Soy, Eleanor's, and Kimonos. In particular, Chef Ronello and server Chad at Kimonos created a memorable and special hibachi dinner for our anniversary after a group no-show left us with a private experience. Their warmth and attentiveness stood out as highlights of our trip. - The breakfast quality was consistently poor. Omelets were made using bare hands to grab ingredients, which raised hygiene concerns. French toast and eggs were cold every day. - Internet access was frustrating throughout the stay. Frequent disconnects, weak signals (especially in-room), and download speeds of only 1-2 Mbps are unacceptable, particularly at a resort of this caliber. We chose not to pay for the "premium" internet, though advertised speeds were still below modern expectations. In 2025, even economy hotel chains offer faster, more reliable WiFi. Frankly, airplane WiFi outperformed what we experienced at Sandals Antigua. We strongly believe that premium-level connectivity should be included in the standard offering, especially at the price point of this resort. Closing Remarks: While the location and a few exceptional staff members helped create some positive memories, the overall experience at Sandals Antigua did not meet the standards we associate with the Sandals brand. We contacted Sandals directly with our feedback and they responded with offered compensation in terms of points. However, we were surprised to receive a legal document in connection with this offer to release us from future reviews. We felt this formality was unnecessary, particularly as our intention was never been to escalate matters beyond constructive feedback. After careful consideration--and with great reluctance--we chose not to book a future Sandals trip during our stay, something we've always done in the past. This decision was not made lightly, but based on the decline in service quality and overall value, we did not feel confident committing to another visit at this time. Also, we found it highly unethical that Sandals Antigua would attempt to offer compensation -- in the form of points -- seemingly in exchange for our silence or retraction of an honest, unsatisfactory review (or future reviews). This behavior constituted as a form of bribery and only further reinforced the disappointing experience we had with the resort. I urge Sandals to reevaluate its approach to customer feedback and adopt a more ethical and respectful standard for resolving complaints.

Work hard, Play hard! I had a wonderful stay at Bravo Beach Hotel in Vieques, PR! From the moment I…read morearrived, the front desk staff was incredibly friendly and helpful, making check-in a breeze and offering great local recommendations. The property is maintained very well and offers a peaceful, laid-back atmosphere that makes it easy to unwind. My room was clean and came with everything I needed for a comfortable stay. The hotel is right on the beach, and the minimal noise made it easy to relax and enjoy the soothing sound of the ocean waves right from my room. Waking up to that view and sound each morning is an amazing thing. Watching the sunsetting in the evening was perfect. If you're looking for a quiet, clean, and welcoming place to stay in Vieques, Bravo Beach Hotel is a fantastic choice.

I stayed at this hotel in early June. I've been to Vieques many times, but first time at this…read moreproperty. It's ok, but not great. Nice pools, good location and reasonable. However, not really hotel levels of service. No housekeeping, even though I stayed for a week. I'm not a messy person, but still. My room was on the second floor, and no offer of assistance with my luggage. More of an air b and b place, but without the breakfast. I might stay there again if traveling by myself