We traveled from LA to run the Santa Barbara half marathon in Solvang. I wanted to get a hotel that…read morehad EV charging and this has plenty of chargers. The hotel was reasonably priced for the event and close to restaurants. The rooms were very clean and quiet, we will stay there again next year for sure. Thank you for taking care of us!

Friendly and efficient service with well kept accommodations…read more Our room was clean and presentable and we experienced no issues or no complications with both check in or check out. We had a quick overnight stay but it was problem free.

The free made to order breakfast, the complimentary drinks between 5pm to 9pm and the friendly…read morestaff even at the restaurant made it all worth it. The rooms are a decent size but they are a bit outdated. I would definitely stay here again. Definitely recommend.

I enjoyed my stay here and would definitely stay again if I needed a hotel in this town…read more The staff was excellent. The woman at the front desk was very helpful and friendly, and everyone in the restaurant was also friendly. They accommodated my request for a particular room type even though I made a last minute reservation. The property is older and you can tell, and my room was a little dark, but it was comfortable and had a full size refrigerator, microwave and a La Z Boy chair. I honestly can't remember another hotel having one, and it was really nice to put my feet up after arriving. Parking was also convenient and close to the room. I enjoyed the complimentary happy hour drinks and ordered the fish and chips for about $17. They were tasty and cooked to order, although the fish seemed like a frozen, pre breaded product. The portion was small, with two pieces of fish, but the coleslaw was fresh and tasty. Considering the price and the two free drinks, I thought it was a good value. The bartender was very friendly. The breakfast was disappointing. The scrambled eggs were oily and the sausage was the mass produced type I don't care for. The sourdough toast was fine. I was glad breakfast was included because I would have sent it back if I had paid for it. The bistro coffee wasn't very good either, but the Keurig at the front desk was a better option. Overall, I had a quiet night and would stay here again. The property is older, but the friendly staff, convenient parking, room amenities and complimentary happy hour make it a good value.

Tucked away in a rare isolated city on the California coast, the Embassy Suites was cozy and…read morecomfortable, with fantastic service from late check ins, and a made to order omelet bar that stayed open all the way to the end of the breakfast service. Rooms were well maintained. I love that the breakfast bar has non dairy creamer options, which was a wonderful touch. We unfortunately only stayed one night, but hopefully we will be back soon!

I just stayed here last night because we had a family gathering in Solvang. I had such a great…read moreexperience at the Portland Embassy suites and thought all Embassy suites were the same. And sadly I am wrong. Not only did we drive extra 25 minutes out to Lompoc. I paid the $56 early check in and when I walked into my suite and opened the toilet I was surprised to see pee and toilet paper. Disgusting. Whatever I flushed it and cleaned the toilet with my handy Clorox wipes. Unpacked, went downstairs told the front girl what happened to me and she did attempt to write down what I said but instantly picked up the phone and asked me a few questions as she was on the phone. This threw me off because I wasn't sure if she was randomly pretending to pickup the phone or was answering a call and not saying anything but mouthing stuff to me. The phone never rang, unless she saw a massive light underneath hidden where no one can see except for her and thought the call was more important than my issue. Went back to my room and noticed two more things that I was not happy about. The shower water was not working properly and the ac does not shutoff. Breakfast food was just ok. The lady making the omelettes forgot our orders. The complimentary drinks / snacks (cubed cheddar cheese, crackers, stale carrots, broccoli were ok. No one went over and beyond to make us feel welcome

Me and my family stayed there my daughters had a softball tournament over the weekend from August…read more15th through the 16th when we got to our hotel the staff readers very friendly nicely the hotel room was very clean everybody was very nice breakfast was on point I love when we left our room came back our room was clean beds were clean new sheets new towels I highly recommend this place a 10 out of 10

I booked this hotel for my partner because he was traveling for business and only needed a place to…read morestay for two nights. Unfortunately, the experience was extremely disappointing. When he went to bed, he started feeling itchy and discovered bed bugs in the bed. He took pictures and show them to the front desk. They moved him to another room, but the second room was also very dirty. The carpet was filthy, and there were even M&M candies left on the floor. He took pictures of that as well. He was only there for two nights and needed a clean, comfortable place to sleep after work. Instead, because of these conditions, he was unable to rest properly and had to go to work the next day without getting the sleep he needed. What makes this even more disappointing is how the hotel handled the situation afterward. We were told that a manager would contact us, but despite waiting, no one ever followed up or took any meaningful action. Finding bed bugs in a hotel room is unacceptable, and being moved to another room that was also dirty made the situation even worse. We are extremely disappointed with both the condition of the hotel and the lack of responsibility afterward. This experience did not live up to the standards you would expect from a hotel with this name. I would not recommend staying here.

One Thing that stood out during My week stay was a very kind lady named Jolene during room service…read moremade my room and bed look like new and brought me extra blanket upon request almost instantly with a wonderful strong positive attitude that stood out from the rest. People like this just make the stay that much better as well as having a great morning breakfast. Would recommend.

Wasn't terrible. Went in expecting a 3-star experience and that's what I got. One of the two…read moreelevators (the closest to our room) wasn't working. So we had to walk all the way down to the other end of the building to get to / from our room. That's ok. I could use the exercise. And I was thankful that one elevator was working so I didn't have to lug my suitcases up the stairs. Breakfast was hot and plentiful. That's one of the reasons I booked this place. Free breakfast. The spa didn't work, the pool didn't work. Electrical outlets in the room were so worn that they couldn't hold a cord in them. Ice maker on our floor didn't work. The walkway-bridge between the two wings was taped off with caution tape on our floor. All kinds of signs that reiterated "you're staying at a 2/3-star place"... but free breakfast and a "cheap" suite style room? I'll take it

We booked king bed room, it was spacious, clean, with a large bathroom and dining table with 2…read morechairs. It's great for us to pick up food and eat in the room. One of my favorite features was the remote-controlled curtains, it has full blackout function, blocking out sunlight and helped us sleep better. Breakfast was decent, I enjoyed the fruit parfait. Although breakfast was supposed to end at 9 AM, I noticed the staff still replenishing food after 9. Overall, a comfortable stay with good amenities that made the experience even better.

Easy checkin process. Room was ok. Shower was cramped. Tv was not set up to use. Didn't try the…read moresauna but it looked functional. Hallways give "The Shining" vibes.

Easy, friendly check in. Good size room. Super comfy beds. Very efficient a/c. Nice size bathroom…read more Good TV. Great desk to sit at. Taking 2 classes online & this sitting area was great. They have weekly rates, next time I will do this. All the staff were professional & kind. Great little store across the street, super kind service there, too! No complaints from me

I checked into Red Roof Inn expecting a reliable, no-frills stay. The price was reasonable, and I…read moretrusted the name, so I didn't think twice about booking. Unfortunately, the condition of the room was far from what I expected. To start with the positives, both the evening and morning front desk associates were friendly and welcoming, which I appreciated. However, that was where the good experience ended. The room itself was in very poor condition. The lampshades were visibly dirty, and one even appeared to have what looked like a speck of blood on it. There was a thick layer of dust--about an inch--on the back side of the TV, which made it clear that the room hadn't been properly cleaned in quite some time. One of the "clean" towels had visible skid marks on it, which was honestly shocking and unacceptable. It didn't stop there--there was mold above the door and also on the bathroom wall. Then, upon checking out in the morning, I noticed a tissue hanging from the ceiling in the shower. That was the final straw. I did inform the front desk associate when I checked out, but I'm still stunned at the overall state of the room. This goes beyond a simple oversight--it reflects a serious lack of upkeep and attention to cleanliness. I hope Red Roof Inn takes a closer look at this location and invests in the maintenance and sanitation it clearly needs. Guests should not have to question basic cleanliness when staying at a hotel.

I was in Lompoc for a week-long training and stayed at the Lotus. I personally enjoyed my stay. The…read morestaff was helpful and the room was clean and orderly as advertised. There weren't any roaches, dirty towels or anything of that sort. Yes, it's located next to a Circle K and sometimes there are transients/addicts nearby. I was never bothered by any of them nor were any of the people in adjacent rooms (to my knowledge). I was gone during the day for work, so the room was really just a safe place to crash/shower/get ready. I had no problems whatsoever. I'll be booking there again in a few months and will give a 5th star if that visit matches the first. But all in all it was nice and served my needs.

We stayed at this one star motel....Boy were we pleasantly surprised…read more So first of all....its a one star hotel. We were nervous because we read all the bad reviews. We booked here anyway last minute due to unavailability elsewhere. Our options were this motel, a campsite with no toilet or sleeping in the car. Regardless we booked on a Sat for $150 total. We arrived in late evening and were greeted by Jacob who was friendly, pleasant and welcoming. Check in was quick and seamless. We arrived to a first floor double room. Because of covid we wiped down all the surfaces and to my very pleasant surprise the wipes were just as white after. I was calmed. There a were couple of aesthethic things...but whatever its a 1 star hotel! The dryer was gone, there was one missing art frame (the had art frames!!!) and there were three wall repairs that were visible... but they were fixed and while the pain didnt quite match, it was clear an effort was made (and would you paint an entire room just for the pain to match or fix it until you're able to do it if you were running a business???!!....... Exactly!). The bed was comfortable although too soft and likely needs to be flipped or rotated. I'm used to my tempur pedic . There was a bit of a slight smell to the room, but it was more like ciagrette than anything...if was mild but noticeable... if it's something that would bother you bring febreeze or an air freshener. We noticed it and forgot about it even though we are sensitive to "scents." The room came with a 32inch (?) TV with dish cable and were able to watch some of our favorite shows including the Golden Girls! Lol...(yes even my millennial generation loves the golden girls!). We ended up booking a 2nd night for half the price for a single queen room. Which had a single queen, a nice small table with two nice faux leather chairs, and a TV that in addition to DISH cable came with Roku..but Internet was slower than I'm used to (I'm used to the fastest). We had difficulty with getting to regular TV because the previous patrons disconnected the cable HDMI. We couldn't figure it out so we called the front desk and Jacob was there within 2 minutes (yes!! 2 minutes, I don't even get this at a 5 start hotel!), he quickly set it all back up for us and even quickly showed us how to use both cable and Roku controllers. What exceptional service!!! This was room had no missing art frames had less patron damage than the first and had upgraded mini fridge. Both rooms came equipped with microwave, iron and ironing board, hangers in an open closet, a mini fridge, free wifi, free cable, and free Roku (access to Netflix, Hulu, Showtime in the 2nd room!) AND I especially loved the recycling containers!!! Both nights we woke up rested, checkout was the easiest! Leave the key and lock the door. For this 1 star hotel, just 17 miles from Solvang, with friendly and fast service it deserves more than a 5 star review. I'm glad now I know Lompoc for more than Mossimo being in its federal prison for the college scandal....lol. We'll be coming back!

Positive - price was ok, nice spacious room, location was good, friendly staff…read moreNegative - AC didn't work, the fan was loud, Too many people hanging out in front and the side of the building and parking lot, no hair dryer, no iron, no coffee maker even though it stated on the website, WiFi didn't work, limited parking space due to big buses in the parking lot stay at your risk

After returning from the beach with my sons, neither my hotel entrance key nor my room key worked…read more I went to the front desk, but no one was there. I rang the bell multiple times after seeing the employee go into the back. I was in the middle of an asthma attack and needed to get into my room to access my medication. After waiting with no response, I knocked on the employee's door because I urgently needed help. Instead of simply assisting me, I was treated with suspicion, as if I didn't belong there, rather than as a registered guest trying to get back into my room during a medical emergency. It was humiliating and completely unnecessary. A malfunctioning key card can happen. What shouldn't happen is leaving the front desk unattended and responding to a guest in obvious distress with distrust instead of compassion. I hope management takes this seriously and improves both customer service and front desk coverage.

Not a bad place but a few areas for improvements. This is a reasonably priced hotel. You have to…read moreexpect that when you book. It is located in an area of California where hotel prices are quite a bit higher. If you need a ace to lay your head on a decent pillow after a long day, this is it. SureStay is next door to the DMV. It is in an area of town where there are plenty of other hotels. Finding a bite to eat is easy as there are several restaurants to choose near the hotel. The hotel is nice on the outside. No complaints there. The front lobby has plenty of seating and complementary coffee, tea and hot water all day. The business office is clean and there are printers. I did have some problems with the computers and printers. The rooms are standard sized for a king size bed, desk, TV, microwave and refrigerator. The bed is not a luxury model but it isn't lumpy. I have chronic back problems and I did not wake up with a sore back. That says a lot. The bathroom has standard linens, soap and shampoo. Shower head is high enough that you don't have to limbo to get your hair wet. Tile grout is clean and shower rod is secured. Mechanically sound! For me, this was a good business choice. I always appreciate a complimentary breakfast. This is not that place. It is basic but, for the price, it is worth it.

Checked in and went to the room Took these pictures showed…read morefront desk lady. She couldn't be bothered. Blow dryer didn't work. Coffee pot did work.