We went in for a Longines watch we've been eyeing for a while. We knew exactly which one we wanted…read moreand were able to walk out of the store with it. They have a great selection and wonderful people working the store. Austin helped us today and he did a fantastic job. We got in and out in a reasonable time and left very happy. I would definitely recommend this store to anyone looking for a watch or jewelry.

Very fortunate that Delta Air Lines selected Richter & Phillips to manage our specialty watches…read more Since my first purchase, they have maintained an informative relationship with me---with no pressure. During a CVG overnight, I walked in and was greeted like an old friend. They helped me seal the deal with the Delta 100 year anniversary watch. Cannot wait for the delivery. They say 3 times is a charm. They know what I want next! Thank you.

Jeweler was very informative and they saved my 100+ year old art deco style engagement ring!read more

The new location is GORGEOUS!! Lots of new unique pieces and I'm obsessed with unique jewelry. They…read morehave made a few custom pieces for me and always have them do my repairs and Rhodium. 11/10!! I send everyone I know here!

What can a girl say bad about a store full of shinty things? Lol a lot! The selection has a wow…read morefactor and surprisingly the prices are right where they should be. Friendly staff that isn't pushy. Love my new earrings!

100% recommend!!! Taylor and the team at Herzog were absolutely fantastic in helping me develop a…read moreperfect engagement ring. I was able to lay out my ideas with a fall theme, an orange primary stone, and my budget. Taylor was able to text me different concepts and was mindful of my timeline because I wanted to propose in a special small gathering within a few weeks. In the end we had a beautiful ring that I knew the woman I was going to propose to would love. By the way I'm engaged, she said yes. I'm grateful for the team at Herzog and will certainly be back for wedding bands. Side note my now fiancée had her nails done and they matched her ring the day I proposed. She had. No idea!

A great jeweler! They repaired a broken necklace of mine for a very fair price. They had it done…read moreway sooner than originally quoted. Very nice.

By far the nicest jeweler around!…read more This Covington jeweler has been in business for 90 years - what a feat! They are a family run shop who fixes jewelry, repairs watches, and sells engagement rings, estate jewelry and high end watches. They also have catalogues where you can custom make a piece. They are very busy and do great work - a jewelry repair can take a week, so keep that in mind. When I get a piece back from them, it is always done high quality and shining bright.

I'm always pleased and proud of the work they have done on my jewelry. Most importantly, I TRUST…read moreSchulz & Sons with my oldest and most precious pieces. I expect to be a customer for many years.

Shulz Jewelers…read more Many years ago when Schulz was located in Covington, Kentucky, they were the place to buy jewelry or get a clock or watch fixed. The old man had come from Germany where he was a jeweler and he was the best. Now they are located in Ft. Mitchell and the old man is long gone. I took a watch there to get a new battery and they said I had to leave it for a week before they could give me an estimate as to how much it would cost to repair. I was also told it never actually takes a week. They never called as promised. I was told it would cost round $250.00 to repair and I would have to wait another 5 to 7 weeks. In the past they charged me $125.00 for a new crystal. Another jeweler I found charges $50.00. I finally got it back after 10 days and took it to another jeweler. The new jeweler replaced the battery for $15.00 and said that an insulator was blocking the battery, which probably occurred when Shulz first looked at it. The new jeweler fixed it. Fifteen dollars and 15 minutes not $250.00 and seven weeks. Times have certainly changed.

My husband and I had an amazing experience designing my engagement ring there. I absolutely…read morerecommend going here if you're looking for something classy, gorgeous and unique. I really couldn't have dreamed up a more perfect ring. The owner is amazing and made it easy and fun. They also have everyday and special occasion jewelry starting about ~$80. It's the perfect place to buy gifts or treat yourself.

I can't say enough about Lane and Kate. Everything from the first visit until after I proposed was…read moreamazing. Ellana answered all the questions I had. My fiancé and I were curious about moissanite and after talking with Ellana we decided we wanted to go with a lab grown diamond. That was my fiancés last visit. Ellana then met with me multiple times, and sent me renderings of the ring along the process. She helped guide me but allowed me to have some creative freedom with designing and was transparent with pricing. She was a pleasure to work with and I can't wait to get our wedding bands from her. My fiancé gets compliments all the time about her engagement ring and it's such a pleasure knowing I was able to get a truly one of a kind ring, because I helped design it. Also she has great fashion jewelry for all price ranges. Do yourself a favor and don't even waste the time at a chain, support this small, woman owned business who will make you feel like the most important person in the world while you design.

Thank you, Yelp, for suggesting Monmouth Jewelers. I've driven by it for years and only thought of…read moreit as a retail store. Now I know that they do repairs and it is so convenient and so nice to know that I have a such a great resource nearby. They've saved some favorite jewelry from the being mothballed and they are super helpful, fair, and friendly. I would highly recommend!

I got my wedding ring here, years ago, when they were in their old Newport Shopping Center…read morelocation. My ring was expertly combined with my engagement ring. I wish I could afford to get a newer ring, since it's close to my 20th anniversary. I've been in their new location a couple of times, just to look around.

Probably the fairest gold prices in. The state of Kentucky no cap. They were very professional and…read morehad no problems looking over some of my pieces I was unsure of. The biggest thing was the fact I took the same jewelry to 4 other places and got offers from 700-1300 and there offer was well over that. They didn't just do me a favor they gained a customer for life. I appreciate them and all that they do.

Second bad experience. First time had a gold clasp replaced on a bracelet. Few days later…read more(thankfully) found the bracelet on my floor. Clasp obviously not secure. Had to take it back. This time, brought an omega watch in for battery replacement. Came home and realized watch wasn't working. Brought it back the next day. Girl who fixed it said battery was fine, could send the watch in for repair with 3 weeks turn around. Opted not to but at least refunded my battery repair. Drove 1/2 mile up the road to Swinford. They put a battery in (a piece was missing to hold the battery in place). Paid 1/2 the price and watch is working great.

Working with Koop Diamond Cutters was an exceptional experience from start to finish. Justin was an…read moreabsolute pleasure to work with. He took the time to really listen to what I envisioned and made sure I felt heard every step of the way. He was honest and clear about what was possible, giving me realistic expectations without ever making the process feel overwhelming. What meant the most was how thoughtfully he incorporated diamonds that were incredibly special to me. Justin approached the design with genuine care and creativity, ultimately helping bring my dream ring to life. The final piece is everything I hoped for and more -- beautifully crafted, meaningful, and truly one of a kind. I can't recommend Justin and Koop Diamond Cutters enough. Their expertise, integrity, and personal touch made this an unforgettable experience.

Such a fantastic experience working with Koop on a few special pieces recently! They helped me…read moreclean up & refurbish old jewelry I was planning to sell... add cherished, collected charms to my bracelet... add gold to bring an heirloom wedding band to a size it can enjoyed again... secure the clasp on my husband's bracelet from an anniversary trip to Rome... and repair a dainty gold chain I wear daily! They are professional and incredibly friendly with beautiful work, fair prices, and good turnaround times! Absolutely will return to work with them again, and highly recommend to friends and family here in Cincinnati.

What happened to this place? It used to provide very friendly and courteous service, always…read morewelcoming and they used seem genuinely happy to see you, all for a reasonable price. I dropped by to take my mantle clock in for a cleaning, they have jacked up their prices and quoted me almost $300 for a routine cleaning. I've been a customer of theirs for years, taken several clocks in for work, had jewelry repaired, etc. I always thought very highly of them and recommended them to all of my friends and family. The gentleman that waited on me, made me feel unwelcome, never smiled or greeted me, I felt as though I was inconveniencing him somehow. Just wow, what a change since the last time I was in there. I guess I have to find a new favorite jeweler and clock repair shop. I left shaking my head.

I came here to replace the battery for my watches. As it is Swiss watch, i decided to come over…read morehere to do it rather than in the mall. The gentleman received me say i can wait or leave it here, i choose to wait, he say it will took 20 mins. I have two watches. But they finished the work in like 5 mins, very fast, just like what i will expect in Shanghai! 19.9 for one battery, for Swiss watch, it's good price! Shanghai will charge the battery cost base on how expensive your watches is, that's crazy actually. I like it here, nobody pays any attention to the brand. That's great!