Chris and Brian are top notch. They came to shut down my system, and showed me all the ins and outs…read moreof the system as we just bought the home. Excellent service.

After having a sprinkler closing service last fall, I received a bill months later. I tried to pay…read morethe bill with a CC. I could not reach anyone. Finally, I was able to get in touch with Dan mid-March. He said to take care of the bill in April when he returned from Florida. I explained I needed some work done. He said he could handle it when he got back, and to call back at the beginning of April. When I finally got in touch with him today after trying for a month, he told me to keep the money, and he didn't want my business. I am dumbfounded by his response. It was a completely different conversation. As a local business owner in Rhode Island, I cherish all my customers, but I'll take my business to someone who wants it just like he said I should.

Last year, 2019, I received friendly prompt service. This year, after calling and emailing for 6 or…read moremore weeks to set up an appt for a sprinkler flush I was told that "I could always call someone else, because we're not begging for work." So yes, I will be taking my business elsewhere and I'd recommend for you to as well.

They came out on time for a winterize sprinkler service. Easy to set the appointment up and easy to…read morepay online. Spent extra time showing me where my shut off valve is and I'll be using them in the spring!

After than a less than stellar encounter with another company we contacted BC Irrigation. Couldn't…read morehave asked for a better experience. Immediately responded. Clearly an expert. Friendly and easy to work with. Fair pricing.

Terrible and he has an excuse for everything. I had an inground sprinkler system installed by Joe…read more After it was installed a lot of the lines had come to the surface. Joe reburied them, and my landscaper buried them again when they reappeared. I had my lawn aerated in the fall and expected a few punctures but ended up with at least forty throughout the entire yard. I waited for weeks for Joe to show up to fix them and when he did show up it was at 5 PM when the sun was getting ready to set. He said that he finished the back yard although he hadn't and didn't touch any in the front yard. I waited several more weeks for him to return and when he didn't I decided I'd fix them myself. The lines I fixed were buried an inch deep. Certainly they should be deeper. I called Joe again to see when he would be back to finish repairing the lines and to close the system. He came by, again as the sun was setting, and closed the system but did not finish the repair of the punctured lines. He said he was too busy to fix them and that he'd be back when he finished closing everyone else's sprinkler system for the winter. He never returned. As I turn the system on this spring and begin repairing Joe's shoddy work I felt it was necessary to warn others, I wouldn't recommend Joe / East Coast Irrigation for anything. If I could give zero stars I would.

Horrible. took my lawn mower there over 2 months ago and its still not ready. he stopped taking my…read morecalls, when i call him from another number he claims hes busy and will be calling me back...then he ghosts me.His reviews are so bad he actually had to post his own 5 star review on google to boost up his ratings haha check it out.

They don't service what they sell or return phone calls. Don't bother. We paid them to install…read moresystem all o a sudden they won't service us

I had Advanced Irrigation winterize my system in November of 2016. I attempted to turn on my…read moresprinkler system this summer and one of my five zones would not operate. There didn't seem to be enough pressure behind that particular zone to make the sprinkler heads pop up. I contacted Advanced Irrigation and I believe I was very amicable. I spoke to a representative and explained my situation. I did not demand anything at this point. I just wanted to have someone come look at my system and see if they could help me diagnose the issue. I did not ask for anything free. I was told the representative would speak to the owner and call me back. I received a call back from the rep and was told they never winterized my system. At this point, I might have been a little irritated. I told the woman I had the invoice right in front of me and she began to backtrack. I was then told there was no way they did not winterize the system correctly. I was shocked at this point. The situation quickly changed from there was no work done at my home to there was no way the business could mess something up. I told the rep I just wanted someone to just take a quick look. She told me the best she could do was send someone out in a month. I told her that was unacceptable. Advanced Irrigation does not stand behind their work, does subpar work, and is unwilling to reach a mutually agreed upon solution. I recommend you find one of the many other irrigation "specialists" around the area.

I needed sprinkler service at a few locations and everyone either did not return calls or was…read moreunaccommodating. Complete Irrigation got me scheduled and was very reliable. The technician I met was awesome. What a nice, knowledgeable guy. Said he has been with the company 15 years which is a great sign too. If someone in the trades stays at the same place do that many years, they must be good.

I moved into a new home and had no idea if the sprinklers worked or how to use them. The…read moretechnician (Kevin?) could not have been better. He got the whole thing up and running in no time, showed me very clearly how to use the controls, and a made a bunch of recommended adjustments. I couldn't be happier.