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Granite and Marble Specialties

Granite and Marble Specialties

(220 reviews)

from start to finish everything went smoothly, all questions were answered no matter how many calls…read moreor emails you made, always polite and knowledgeable, installation was excellent they made sure to include you in on even a minor change. And the quality of the quartz is beautiful

TASK: Remove existing backsplash and countertop and install a new backsplash and countertop…read more PROBLEM 1: NEITHER THE DEMOLITION CREW NOR THE INSTALLATION CREW WAS RESPONSIBLE FOR PREPPING THE COUNTERTOPS. Nothing was covered. All contents of the drawers were contaminated by demolition materials. In addition, during the demolition, the underlayment of the countertops was damaged. As stated in the contract, this was not to be addressed by Granite and Marble Specialists (GMS). Once the island countertop was removed, you could see that a heavy layer of glue remained on the underlay. The installers said that that was not their responsibility. They installed the countertop over the uneven underlayment of the residual glue. This meant that there were up to 1/2 inch gaps between the counter and the underlayment, stretching a span of 108.5 inches. Over time, this will lead to instability and breakage of the stone. The installers forged ahead and installed the new countertop independent of the gaps. The installers were adamant that they had installed the island countertop to level. RESULT: We had to remove the new countertop and have the surface sanded to level before having them reinstall the countertop. PROBLEM 2: NEITHER THE DEMOLITION CREW NOR THE INSTALLATION CREW WAS RESPONSIBLE FOR PREPPING THE BLACKSPLASH AFTER DEMOLITION. This meant that it was the homeowner's responsibility to install drywall and to make sure that the backsplash was level. The backsplash was 1.5 inches unlevel from one end of the backsplash to the other. Thus, in addition to the provision of drywall because the existing drywall was damaged during demolition, we had to shim the drywall to ensure the backsplash was level for the backsplash installation. RESULT: We had to go buy wood, cut it to the specific dimensions and install the new underlayment for the backsplash. IN SUM: GMS provided what the contract stated, an installed countertop and backsplash. It was not stated in the contract that it be level or that it be level to the degree that it was level prior to the new installation. The installers showed it to be level because the countertop was 108.5 inches long X 46 inches wide X 3cm deep. So, BEWARE. If this is the type of installation you are looking for, this is the organization for you.

Bella Kitchen Essentials

Bella Kitchen Essentials

(12 reviews)

$$

I wasn't going to write anything, but I kept revisiting our visit today and got increasingly…read morebothered. Out of curiosity I checked the reviews for this place and decided I was not imagining things. My mother and I went in with my two well-behaved children. We have a business and I whole-heartedly respect the work that goes into staging product. Therefore, my kiddos are always reminded and are not running, grabbing or yelling in stores. The woman behind the counter glared at us and seemed put out that we had even entered. The kids were great and we had intended on buying quite a bit of things for a dinner party coming up. She then said some very rude comments to my children when they smelled some candles. I was just floored; we took off immediately. I ignore a lot of nastiness, because, well, it doesn't seem to be worth confronting, but DO not mess with my kids. I love to support Gig Harbor businesses and do every chance I get. I will buy from a GH business, but not from Bella... I don't patron rude shop owners.

Gig Harbor has had several kitchen stores, and none survived our small, but appealing and touristy,…read moretown. Bella is the exception, with style and quality and a totally inviting environment. From the beautiful dinnerware and serve ware to incredible imported linens plus a full assortment of kitchen implements, Bella is a jewel. Owner Terese is so accommodating and knowledgeable. Just to browse the artful displays is a pleasure. Bella is a real compliment to our small intimate shops in Gig Harbor, plus a resource for our residents for items we couldn't easily find without venturing to Seattle or Bellevue. What a gem.

Mostly Nordic - homedecor - Updated June 2026

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