I've had crawl space repair done, appx 1 month ago by DM CRAWLSPACE, on day of completion I asked…read morethe lead worker for photos of completed work which he said it would come from the manager although the worker had it on his phone while at my home. Never got photos, then appx 1 week later I asked for photos from manager and also asked for copy of permits pulled, still have seen neither, then I got a text stating inspector would be showing up the following day. The inspector came and said he could not sign off on the work because DM did not send him before and after so he can't tell what he is inspecting and he left telling me he would contact DM and needed to do nothing, that has to be appx 2-3 weeks and DM will not answer phone #704-830-7450 or emails

Our entire experience with DM Crawlspace was fantastic! We had been aware that our vapor barrier…read morewasn't the best since we bought our house, but when we found mold in our crawlspace we knew we had to act quickly, especially with young kids in the house. We received multiple quotes from other companies, some of which tried to sell us unnecessary work or services. Doug focused on our specific needs, educated us, and offered us options without pressuring us into making decisions we didn't want. Unlike salespeople who would sit us down at our kitchen table and bombard us with a sales pitch, Doug's approach was respectful and informative. His crew, Kemper and Daniel, were incredibly professional, polite, attentive, and clearly skilled in their work. They were knowledgeable about their craft and made sure to take their time and ensure the job was done right. We are incredibly grateful for the referral to Doug and DM Crawlspace and would highly recommend them to anyone in need of crawlspace repair services.

There are people who help you buy and sell homes for a profession and then there are Real-Estate…read moreProfessionals - rare to find and are on a whole different level than the rest. Lindsay Redfern is the latter. My family and I had a complicated move in which we were relocating (during a pandemic!) from South Florida to North Carolina - a state we had never lived in nor had family residing in. Lindsay was assigned to us through her Real-Estate Firm, Cottingham Chalk Hayes, that I had contacted online and she was just what we needed. She carefully listened to our LONG shopping list of "must-haves" in a home and neighborhood. We continued to speak via email/telephone and she was quick to return all our calls. We often felt like she was our own private realtor. We have never met a more attentive person to detail as Lindsay. We came into town a handful of times and she was always available to show us many homes during our search. She was understanding, extremely informative and always ten steps ahead of any possible hang-ups that often happen in home purchasing. Lindsay saved us thousands of dollars on our offer, subsequent negotiations and being present during inspections. She has a "can-do" attitude and is such a delight to work with. And even after the close of our home, she still remained beyond helpful as we hadn't moved to Charlotte yet. She came by our home to inspect the popcorn removal/interior painting that we hired out after our closing and even offered to help with a power issue to our HVAC when the painting company said it wasn't working. I couldn't fathom working with another Real-Estate Professional than Lindsay while in Charlotte. She is the best of the best and you will be glad you have her in your corner.

On May 12th I received a showing request from Reba Hatfield for 12:30 - 1:15 May 12th…read more I accepted the request and was out of town for the weekend. On May 13th at 1:05 pm I arrived at my home, opened garage door and saw my kitchen/garage door wide open. Attached is a picture I took before entering my home. I entered my home and searched for a business card from the agent... but could not find one. No card was left. The MLS on my home clearly states, (and normal procedure is) "to leave a business card" when showing a home. I called Showingtime to find out who entered my home. They said they could only provide her name and agency. No phone numbers. I googled the agent (Reba Hatfield) and called her immediately. This is my first complaint about Reba Hatfield. (no business card left and MLS says to leave one and standard real estate agent practice is to leave one.) I explained to Reba what happened and she immediately denied leaving the door open. She did not accept responsibility for her actions and its her responsibility to leave my home as secure as I left it. Reba did not apologize for leaving it open, just denied it with a rude attitude. This is my second complaint about Reba Hatfield. (Leaving my home unsecured after I let her show it to potential buyers.) I explained to Reba that it was 97 degrees out that day and my air conditioner had to run constantly to cool the home and garage during the previous 24 hours. It also let in Spiders, Flies and Mosquitos into my home for the 24 hours. I've been killing bugs for 2 days now and not enjoying mosquitos buzzing me while I am in the tub and flies bugging me while I'm trying to cook and eat. Since Reba denied her actions and offered nothing in regards to resolving the matter, I reached out to the Broker in Charge. Daniel Cottingham. Cottingham Chalk Hayes: 6846 Morrison Boulevard Charlotte, NC 28211 On Monday the 14th, I reached Daniel and explained what happened and asked for a respectful resolution within 24 hours. I explained my thoughts are my electric bill for 24 hours of constant running of air conditioner and something done with the bugs in my home. (Possibly spraying for bugs would be reasonable) Daniel said he would reach out to Reba, confirm and get back to me with a resolution. Daniel called me later that same day and offered an apology for what happened. Bug no apology from the agent Reba Hatfield is what seems odd to me. I asked him for more of a resolution. referring to the bugs in my home and strain on my AC / Electric bill. He said he would talk to Reba again and confirm with my Real Estate Agent (Shonda Newsome) After the 24 hour deadline, I called him, left a message and heard nothing back from him. (Nor did he contact my agent like he said he would) This is my complaint about Broker Dealer Daniel Cottingham. ( I feel it's his responsibility for his Agents actions. ) He is failing to go through with his promises and recognize this is not a laughing matter. Not returning calls or responding to any requests is not a good way to resolve any matter.

We had used Ryan Harlan to work on a home that my wife had found on Realtor.com. He did work the…read morepurchase and quick turnaround sale without any significant issues. When I was in the hospital recovering from triple bypass surgery, my wife had a very stressful, frightening incident and found a house that looked okay She called Ryan and had him make an offer sight unseen because of her fears living where we did after the aforementioned incident. Ryan did nothing to try and get the best price for the place and when he received the inspection report ONLY sent it to us via email. No review, no comments, NOTHING. We went thru with the purchase, but decided this was not the home for us and put it back on the market using Ryan. He did basically nothing to hep market the property, no open houses, nothing outside of posting on Realtor and Zillow. After a month we took it off the market and terminated our agreement with Ryan. All the tie we worked with him he made a big effort to come across as our best new friend with offers of dinner out and other social outings which, of course, never happened. We researched realtors in the area where the house is located and found one very highly rated by multiple independent sources. We relisted the house with him. He asked if we had had an inspection done when we purchased the place, which of course we had and provided it to him. He reviewed it and within a day called us back with his findings that included 2 significant items that should have definitely been addressed by our previous agent. He did not think they were necessarily show stoppers but should ethically have been discussed with us and the seller. Ryan, as stated, did not seem to have ever looked at the inspection report, certainly did not note any issues with it to us and merely sent it as an attachment to an email. BTW, he purports to be a Home Town Heroes participant. Realtors in this program return 50% of their commission to their clients. He took his full commission on our purchase and did not return a penny to us!!! I now have to seriously question his ethics and his buddy-buddy attitude. NOT FOR REAL!! AVOID HIM LIKE THE PLAGUE!!!

We had a wonderful experience finding and purchasing our first home in Charlotte with Ryan. He was…read moreattentive to our requests, anticipated our needs, highly responsive to our questions, and generally a pleasant person to work with. Ryan provided excellent guidance in helping us to get the best purchase price for our home, negotiated with the seller and our selected lender, and followed up with us throughout the due diligence and contract processes. We will absolutely use Ryan for any future real estate needs and will recommend him to anyone we know that's looking to purchase or sell a home.

Justin Hill was our realtor. He was thorough and dependable. What he didn't know, he found the…read moreanswer to.

Unprofessional, unethical, and downright childish! I have never met such unprofessional individuals…read moresuch as Stephanie Williams and Tracy Whisenant. Mr. Whisenant was my buyer's agent on a property that I found, did not remind me to reflect on my contract through the process, and was having me paying for costs the seller was supposed to. After 6 weeks of working with him he didn't even know my name or my loan type. When I called Stephanie to complain she told me "he doesn't have to know your name how is that important?" and laughed at me. So when I terminated my contract with him as is my prerogative as a dissatisfied consumer he refused to respond to me and then he and Stephanie tried to collect his commission at closing when Stephanie worked with my new agent AND accepted my new contract! These two are SHADY individuals who I wouldn't trust to buy a doghouse from. Also, on my closing day Stephanie decided to be childish and hide the keys to the house to delay my walk- thru! I am embarrassed for these alleged real estate professionals behaviors. Shame on you. Sorry that the almighty dollar has done this to you.

The care Rob put in to my first time home buying process was exceptional. I didn't have a straight…read moreforward home buying process as we needed to do a few inspections, get quotes, and negotiate fixes. Throughout it all, Rob kept in touch frequently, was a great resource for brainstorming the necessary fixes, and went out of his way to make me feel comfortable with the asks and the process in general. I would recommend Rob to anyone looking to buy or sell a home!

Just had the most excellent experience buying a house in NC. Had an agent ( Molly Z) from Prostead…read moreand as she has helped several other family members, and friends- she very successfully helped me find my ideal home, in the perfect city for me. I love my new house, and my agent went out of her way to make sure I had all the info about the neighborhood I was moving into, and kept in contact with me the whole way thru the process. Strongly recommend her to other's needing a home in NC or SC. With having to sell my house in other state on other end, Molly Z. did a great job helping me with all the details on this end. Great job Prostead Realty!!

I always take my teal estate classes with Superior ! Always on the cutting edge. Highly reccommendread more

The WORST! anything that ever says "superior" or "official"...is usually fake or a scam…read more I took the class. the book had grammar errors, the adventure guide which you learn in like a 9 yr old had soooo many grammar and math errors. the teacher, angel, snaps at you and name calls you if you ask any questions. to make this worse...I PASSED THE FINAL, and they're forcing me to retake because the proctor was not watching. why would I even be allowed to test w out a proctor and why wasn't I informed prior? the verbiage in the quizzes are a total joke. you must get dumber to learn in this school. save your money, or pay more for the top tier school. Super was a TERRIBLE investment. Money and time lost. even if you pass, they'll accuse you of cheating to make you pay for a 2nd class and about 90% of the people in my study class failed. and they're all presidents list students from college. I swear. I regret this.

Stefanie Stuart with Premier South Realty goes above an beyond to provide support during the home…read moreshopping experience. She is honest, strategic, and personable. This is my second time working with Stefanie, she will be my realtor for every transaction going forward. Highly recommend her!

I would highly recommend Mr. James Exum, it was times we had to contact him, throughout the day,…read moreunexpected emails, he would take time out of his busy schedule to respond to an email. He listened, very professional, efficient. responsiveness, good research skills, speaking skills, and listening skills. Have patience, and your trial will come out a success.