We had used Ryan Harlan to work on a home that my wife had found on Realtor.com. He did work the purchase and quick turnaround sale without any significant issues. When I was in the hospital recovering from triple bypass surgery, my wife had a very stressful, frightening incident and found a house that looked okay She called Ryan and had him make an offer sight unseen because of her fears living where we did after the aforementioned incident. Ryan did nothing to try and get the best price for the place and when he received the inspection report ONLY sent it to us via email. No review, no comments, NOTHING. We went thru with the purchase, but decided this was not the home for us and put it back on the market using Ryan. He did basically nothing to hep market the property, no open houses, nothing outside of posting on Realtor and Zillow. After a month we took it off the market and terminated our agreement with Ryan. All the tie we worked with him he made a big effort to come across as our best new friend with offers of dinner out and other social outings which, of course, never happened. We researched realtors in the area where the house is located and found one very highly rated by multiple independent sources. We relisted the house with him. He asked if we had had an inspection done when we purchased the place, which of course we had and provided it to him. He reviewed it and within a day called us back with his findings that included 2 significant items that should have definitely been addressed by our previous agent. He did not think they were necessarily show stoppers but should ethically have been discussed with us and the seller. Ryan, as stated, did not seem to have ever looked at the inspection report, certainly did not note any issues with it to us and merely sent it as an attachment to an email. BTW, he purports to be a Home Town Heroes participant. Realtors in this program return 50% of their commission to their clients. He took his full commission on our purchase and did not return a penny to us!!! I now have to seriously question his ethics and his buddy-buddy attitude. NOT FOR REAL!! AVOID HIM LIKE THE PLAGUE!!! read more