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    Moss Meals

    5.0 (1 review)
    Closed • Closed

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    3 years ago

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    Tropical Smoothie Cafe

    Tropical Smoothie Cafe

    2.2(6 reviews)
    43.7 mi

    My wife loved it but i had trouble finding a menu item i wanted to try. I settled for a quesadilla…read moreand it was way too small for $7 imho. The place is nicely decorated and my wife just loved her Chicken Wrap and apple slaw. I'm sure she will be back with a friend. I might try a smoothie sometime.

    Went in tonight to get my usual smoothie bowl order and brought my boyfriend with me since he had…read morenever tried their bowls before. We were greeted and helped by Andrea, and everything seemed fine until we received our order. I've been getting Tropical Smoothie bowls for years, and I have NEVER been served portions like this. Both bowls were barely filled and were basically just toppings with very little of the actual base. For $21 total, that is absolutely ridiculous. I've ordered these same bowls from other Tropical Smoothie locations plenty of times, and they have always been filled properly. My boyfriend went back inside to ask for a refund because we were so disappointed. We were more than willing to give both bowls back we simply wanted our money back for something we clearly did not receive a proper portion of. Instead of offering to remake them, refund us, or even attempt to fix the situation, Andrea told him there was nothing she could do, said sorry, and walked away. The portion size was frustrating, but the way the situation was handled made it so much worse. For how expensive these bowls are, customers deserve to actually get what they pay for, and if there's an issue, it should at least be handled professionally. Extremely disappointing experience and customer service. I would give zero stars if I could. I'll gladly take my business to Smoothie King from now on. This location seriously needs to revisit both its portion standards and customer-service training.

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    Tropical Smoothie Cafe - Menu board

    Menu board

    Tropical Smoothie Cafe
    Tropical Smoothie Cafe - Açaí bowl

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    Açaí bowl

    Moss Meals - sandwiches - Updated September 2026

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