Good design work, good listeners, excellent technically.... Willingness to stage development…read moredetails based on builder reviews and their needs (modular approach helpful). Compared to other firms we have worked with over the years we consider them worthy of our recommendation.

We just moved into the house we designed with Damon and his team at Falconnier Design, and could…read morenot be happier with the final product, and the entire work process. Damon and his team were with us from beginning to end, providing whatever support was necessary at the time. The initial design stage was the most critical, and due to the time and effort put in at that point there was minimal work to do later. Since we were living in Texas and building in Tennessee, our face to face time was limited, but extremely well utilized. We had two phone consultations and two in person meetings, with email follow up in between. The final design was in the words of our builder, "the most complete set of drawings he had ever had to work with". There were four minor questions during framing that were handled directly between Damon and the builder, with no involvement required by us. During the process and after our recent move in, every visitor and contractor has commented on how much they like the design and layout of the house. If you have a clear vision of what you want to build, and take Damon's advice backed by over 30 years experience, you'll be very happy with the result.

Roger Roberts,our architect, reconfigured wall placement and load bearing on the construction of…read moreour home in Knoxville. He is a valued asset. We love the changes he helped implement. Very quick and responsive. Terri & Scott Leland

Last year, my wife accepted a job in Knoxville. 2,600 miles from our home in the San Francisco…read moreNorth Bay, we knew no one, but had to make the move. We looked at this opportunity as a life adventure and began the search for our dream home. Nancy Caldwell, from Coldwell Banker steered us to Campbell Station Villas, where Melanie Cross was building homes. Without knowing anything about Melanie, we walked into one of the models and we both knew that this was the one. My wife commented "this has to have been designed by a woman." All of the "little things" important to a home were in place and were standard features. We later met the contractor, Melanie Cross, who has been building homes with her father since she was a junior in high school. "QUALITY" is Melanie's middle name. Melanie has never told us "no." Everything we've asked for, she's delivered. Up front, she told us that she wanted to take the headaches out of building a house and make this one of the most pleasurable experiences of our life. She's done that and more. With a top notch crew and a goal of quality craftsmanship, Melanie has indeed built us the house of our dreams. There is none better than Melanie Cross. Contact her today to build your dream home tomorrow!

terrible communication and follow up will not answer text or…read moreemails fails to deliver in a reasonable time

Absolutely awful! The secretary was beyond rude, she treated me very poor. After talking to her I…read moredecided to turn my business else where.

Great firm that puts a premium on sustainability, preservation, community, and innovation.read more