I was looking for a doctor i can call "primary" after leaving Kaiser Permanente and switched to…read moreHumana Insurance. I love my new Doctor Gabbai. I switched from Kaiser Permanente to HumanaChoice and after struggling to find a new primary doctor, i goind one in Lakeside Community Health Clinic but the doctor was so busy, i was given Doctor Gabbai and boy, am I glad ia have her. She is unlike doctors i've had, she is the BEST! Friendly, down to earth and very intelligent. She is patient and a humble human being. I feel blessed she is now my primary doctor.

I was referred to Dr Jogani for a colonoscopy. When I called the office I was put on hold three…read moretimes. This was on three separate calls within the space of an hour. I was disconnected all three times. The one time I actually talked to a person they asked if I was with a group other than Lakeside. I told her I was with Lakeside and that I had a referral number. They just continued to ask if I was with the other health group. Then I was put on hold. I called my doctor's office and asked for a referral to another gastroenterologist. I then called my insurance company and made a complaint. I tried calling Lakeside Member Services to complain. I was put in line and then given a customer satisfaction survey to fill out. I chose the lowest rating for everything. Then I was disconnected. Do not use this medical center. They do not deserve your business. Edit: I am on hold with customer service right now. It's like pulling teeth. I have Hypertension. Do not use this facility. Final Edit: I do not know if they recorded my complaint. Do better Lakeside.

Dr. Arimie is a life saver. Literally! I had a heart attack in June of 2021, and she ended up being…read morethe one on call to do the procedure of placing a stent in one of my arteries. I feel very blessed she was the one to perform the surgery. She has always been absolutely amazing ever since! Spending ample time with me at all the follow up visits, always attentively listening to whatever questions and/or concerns I may have. She's never rushed, which is very important to me. She has given me great advice regarding lifestyle, diet & exercise, and I'm doing truly much better now. In short, she's a Godsend!

HORRIBLE service. I waited over two months for an appointment with this doctor and even took the…read moretime to confirm my appointment the day before because they didnt. Just five minutes after confirming, I received a call from the office informing me that the doctor was on vacation and that my appointment would need to be rescheduled if I wanted to see the doctor. The next available appointment was not for another month. This level of disorganization and lack of respect for a patient's time is completely unacceptable. After waiting months to be seen, having an appointment canceled at the last minute due to poor scheduling is extremely frustrating and unprofessional. Patients deserve better communication, better planning, and basic courtesy. I am beyond disappointed with my experience and would not recommend this office based on how they treat their patients' time.

Dr. Schenkel actually listens to a patient which is really rare in the medical field. His knowledge…read moreon many subjects is really amazing. He doesn't hurry you on so you have time to talk to him. Marjorie Eisenberg

Shout-out to the Best Primary Care Team!…read more First of all, I'd like to thank Dr. Schenkel, Mrs. Schenkel, and the amazing medical assistants. You are all truly rock stars! Dr. Schenkel, you are the best of the very best, and I'm so grateful to have found you here in West Hills. Your dedication, compassion, and professionalism make such a difference. Thank you for your outstanding service in the field of medicine. You are a truly valuable member of our community!

I have been struggling with mysterious and increasingly severe neurological symptoms for 9 months…read more My regular doctor kept telling me it's nothing, just my thyroid. He kept saying he didn't think I had anything, nothing to worry about, etc. Went to the ER twice (6 months apart as my symptoms kept getting worse) and I was so mistreated and told I "just had anxiety". Dr. Platzer asked so many questions and really grilled me on everything I was experiencing. Finally, after multiple CAT scans and a couple MRIs and bloodwork, Dr. Platzer has cracked the case: Lyme disease. Traced it back to what I thought was the worst flu of my life 9 months ago. 9 MONTHS I went undiagnosed, even with my insistence that what I was experiencing was NOT NORMAL. I cannot thank Dr. Platzer enough. She's a really interesting lady, and now, my hero...

This review is a long time coming due to the recovery I had to go through because of the negligence…read moreof Dr. Platzer. I went to Dr. Platzer because I was having diplopia, double vision and severe pain around my left eye. She was convinced it was migraines, even though I told her I never had a history of migraines in my 50 something years of life. I was concerned that I had a brain aneurysm and she said that she was certain this was migraines and would not order an MRA for me. As the pain and the vision loss progressed through months of agony, many calls to her crying and begging for help,, and eventually being told that maybe I just didn't want to get better, because if I did then the medications she prescribed me would have worked, I decided to go out of Insurance and see a private Dr who ordered the MRA for me. My insurance denied it, and I needed to get my records from her to have further proof that this was ongoing. What I found in her records, I did not even recognize. She said I was taking medication's that I was not taking. She said that the pain was all over my head when I told her it was exclusively around my left eye. It was as if my notes were about a different patient. In all of that pain I had to actually go into the office to pick up the notes because they told me that they did not have a way to send them to me. When I emailed and asked her to please correct the notes and gave her line by line all of the items which were absolutely incorrect so that I could get the scan done. Her exact words were that I was nit picking. I had to pay out-of-pocket almost $4000 for my MRA and I had a very large posterior communicating artery aneurysm, which any neurologist should know causes diplopia and pain around the eye. The aneurysm was so scary that I was in surgery within hours of the results of my MRA coming in. shortly, after coming home from the hospital, I received a certified letter from her telling me that she was dropping me as a patient....As if I would ever Grace her doorstep again. I did send an email after finally getting home from 7 days in the hospital letting her know what her negligence had caused me. If you do have migraines, maybe this so-called doctor can help you, but if you are concerned that you have something more serious run the other direction. I had children in middle school and lost 18 months of my life to pain and suffering because of her negligence.

Fantastic caring doctor. Never had any problems with his staff either as of this review date. Have…read moreknown Dr. S for almost 20 years and he's the best. Explains everything in easy-to-understand language and is genuine in his care for you. Absolutely recommend him!

Absolutely horrible front office staff who does not let patients advocate for themselves. I called…read moreto quickly to ask for a fax number and the front receptionist got agitated and aggressive that I was calling close to 6pm? Like why did you even pick up the phone then ??? Do better front desk receptionist.....

Dr. Jacobson deserves a full 5 stars. Out of no less than 5 internists I have seen in the past 5…read moreyears, he is the most caring and knowledgeable doctor around. I thought bedside manner was dead. He is living proof that it is not. I've had other doctors trying to sell tests and overprescribe medication, but Dr. Jacobson knows when to intervene, and more importantly, when not to do so. I wish I'd found him years ago and will be a loyal patient as long as I can! Update: I forgot to mention that his office staff is terrific as well. I only interacted with Jenn and Rosie but I want to confirm that both were great in their professionalism, courtesy and customer service!

I am a new patient of Dr. Jacobson, and I wanted to share my positive experience from my first…read moreappointment. The front desk staff was very friendly and answered all my questions while I completed the new patient paperwork. Dr. Jacobson was exceptional; he took the time to discuss the reason for my visit in detail. He carefully noted everything concerning my health and promptly referred me to a specialist. Additionally, he acted quickly to submit my current prescription, as I mentioned that I was on my last week of medication following my discharge from the hospital due to a stroke. I hope to continue having Dr. Jacobson as my primary care physician for many years to come. Thank you, Dr. Jacobson!

If anyone spends five minutes with with Dr Vaisman, the one thing you learn very quickly is that…read moreDr. Vaisman went to medical school to help people. Dr. Vaisman was not my PCP, I was helpless in my time of need because of the complex web of medical insurance. Dr. Vasiman jumped on the phone and spoke with my PCP to explain the urgency of my health situation. Pleaing with the PCP to see me due to the situation, but to no avail. Dr. Vaisman then spoke with my insurance provider explaining the overall situation but again, with no success. I've never seen a doctor, not even on Grey's Anatomy or House, get so involved on making sure a patient gets the help he or she needs. It was clear to me, to his staff and to everyone in the waiting room that Dr. Vaisman was frustrated with the system and frustrated with my Doctor. Dr. Vaisman genuinely cares about people and their well being. If you're looking for a doctor who has that innate characteristic, Dr. Vaisman is the one.

I saw Dr. Boris years ago when I was working in LA. I was having all kinds of random symptoms and…read morehe literally was a game changer in finding out what was wrong with me. It basically was sleep apnea. For the most part. After doing a study and with dietary changes and some mild exercise I was able to get the weight down and the sleep apnea was kept at bay. Literally ALL of my symptoms were a product of this and if it weren't for him, my quality of life over the last few years would've been entirely different. I am so grateful.

Dr. Bahri is a excellent doctor. He is very honest and gives the best advice. I definitely…read morerecommend him. Staff is amazing and very helpful and nice.

This review is for the receptionist, not Dr. Bahari. Dr Bahari is a lovely man who gave great…read moreadvice. His receptionist however is one of the rudest people I've ever dealt with. I had a simple request that she not only refused to help me with, she got up in the middle of our conversation and announced she was on her lunch break, made me leave the lobby, and locked the door. Mind you this was a simple request to have my prescription refilled while I waited for a check up appointment. For a prescription they gave me, that I must take daily or I will get sick! I hate writing this review but Dr Bahari needs to know what an issue this is, I am now switching doctors. There are several other reviews complaining about similar behavior.