34 minutes ago
So I went in with hubby to see Dr. Sinaie, and this was the 3rd time the receptionist "JO" said my hubby did not have any appt!! Needless to say she hollered at " Gabby" and she asked us if we had an appt card ; which i proudly produced. At that time I stated that it has been 3 x with this one that he has not been put in system. So the receptionist " JO" instead of saying oh sorry or something similar to that effect, she started yelling at me saying "it happens". REALLY? X3. As soon as we got back to see Dr. Sinaie I explained the receptionist was rude , he told us" WHAT MORE DO YOU WANT ?? YOU ARE BEING SEEN! " Raising his voice, wow . I explained its been x 3. " HE THEN CONTINUED RAISING VOICE W/OUT NO APOLOGY!! SAYING IF YOU DONT LIKE IT , YOU CAN GET YOUR CARE TRANSFERRED OUT OF HERE !!!! And all we wanted was a small apology. And this is the reason why so many offices continue to be rude, because Dr's turn a blind eye. It is so sad to see that Drs like these still exist. ONLY IN IT FOR THE MONEY, NOT THE WELL BEING OF THE PATIENT. THEY NEED TO REMEMBER THE OATH THAT THEY TOOK!!!! read more